The whole experience was second to none, from the moment we walked in the door. The reception staff were the most welcoming, the complimentary drink in the bar, the beautiful room and hotel, perfect turn down service, the complimentary chocolates, the amazing service at breakfast and the food itself, and a lovely greeting on our departure. Honestly the best hotel we have stayed in for quality of decor, professional yet friendly staff and location

Kerrie בריטניה

Everything about the room was extremely comfortable and clean. The staff were extremely professional while also making you feel at home. The tasting menu was incredible. The attention to detail at every aspect of the stay was exceptional. Top Class.

Eoin בריטניה

Everything was spectacular, I can't say more good things about Hotel La Gemma, simply wonderful and we will definitely be back

Jacqueline אינדונזיה

Fantastic location, staff helpful and friendly. The welcome on arrival was so welcoming with a trip to the beautiful bar for a welcome drink and little note and chocolates in the room on arrival.

Jaqueline בריטניה

Perfect location in the middle of Florence, close to all main points of interest. Exceptional design, great restaurant and , above all, friendly and helpful staff. Room very comfortable and quiet - well soundproofed.

Andrew בריטניה

The location was ideal and the staff were professional, helpful and courteous.

Risa בריטניה

Beautiful decor and style, exceptionally welcoming and courteous staff. Flawlessly clean, calm, and comfortable.

Caoimhe אירלנד

Friendly and hospitable staff, great location, great rooms and just an all-round wonderful stay.

Simone אוסטריה

Staff were very attentive. I had laundry done, ordered an extra duvet and everything was met with friendliness and under five minutes. Florin from the reception was amazing. Incredible interior design of the bedroom and the hotel. One of the best hotels I have ever stayed in. Definitely re-visiting again!

Saud ערב הסעודית

The staff is very friendly. The breakfast a la cart amazing. Very quiet room.

Athari איחוד האמירויות