3.3 miles from Lake Shinji in Matsue, Hotel Gyokusen features accommodations with access to a sauna, hot spring bath, and public bath. The air-conditioned accommodations are 6.3 miles from Lafcadio Hearn Memorial Museum. The ryokan also offers free Wifi, free private parking, and facilities for disabled guests. There's a private bathroom with bath in some units, along with slippers, a hair dryer, and free toiletries. At the ryokan, some units are allergy-free. The ryokan is located in a geothermal area, with a number of hot springs for guests to relax in. Guests can also relax in the garden or in the shared lounge area. Atagoyama Park is 14 miles from the ryokan, while Hirata Honjin Memorial Museum is 15 miles from the property. The nearest airport is Izumo Airport, 12 miles from Hotel Gyokusen.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.1)

Free Private Parking Available On Site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
8.8
Facilities
8.5
Cleanliness
8.6
Comfort
8.7
Value for money
8.2
Location
8.1
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Fred
    United States of America United States of America
    Top to bottom, I’m traveling 16 days, so far best ever. Old style Japanese Life music to so many choice , fancy dinner, great Onsen to its view. But one day to make other day to female , you can have even you stay a day, either morning or night It...
  • Kanna
    Japan Japan
    amazing. we stayed here for my mom’s birthday trip and I told the staff for reservation in advance. the staff celebrated us and it was such a unforgettable birthday stay. strongly recommend if you love onsen, Japanese-style accommodation, and...
  • Murendil
    Taiwan Taiwan
    Great money for value and hot spring facility. The public hot spring is large and has both indoor and outdoor bath. The price is very reasonable compare to its facility. The hotel provides shuttle bus service from and to JR station. One may also...

Area info

Amenities of Hotel Gyokusen
Great facilities! Review score, 8.5

Most popular amenities
  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Family rooms
  • Facilities for disabled guests
  • Room service
Outdoors
  • Garden
Activities
  • Live music/Performance
  • Evening entertainment
  • Karaoke
    Additional charge
  • Game room
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Electric vehicle charging station
Front Desk Services
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
General
  • Shuttle service
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Spa
  • Massage chair
  • Full-body massage
  • Foot massage
  • Back massage
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Sauna
Languages Spoken
  • Japanese

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

Hotel Gyokusen takes special requests – add in the next step!

Check-in

From 3:00 PM to 7:00 PM

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Maestro Mastercard Visa UC NICOS JCB Diners Club American Express Cash Hotel Gyokusen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Please note that buffet will not be served until further notice. The property will serve a set breakfast meal alternatively.

Guests who will be staying with children are kindly asked to inform the property the number of children and their ages at the time of booking. Additional fees will apply.

Please inform Hotel Gyokusen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 19:30:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about Hotel Gyokusen

  • Check-in at Hotel Gyokusen is from 3:00 PM, and check-out is until 11:00 AM.

  • Hotel Gyokusen is 3.7 miles from the center of Matsue. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Gyokusen include:

    • Family
    • Single
    • Twin

  • The prices at Hotel Gyokusen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Gyokusen offers the following activities/services (charges may apply):

    • Sauna
    • Massage
    • Game room
    • Karaoke
    • Evening entertainment
    • Massage chair
    • Hot spring bath
    • Foot massage
    • Open-air bath
    • Back massage
    • Live music/Performance
    • Full-body massage
    • Public Bath

  • Yes, Hotel Gyokusen is popular with guests booking family stays.