Wakamatsuya is located a 3-minute walk from the Zao Onsen Ski Resort and the Zao Bus Terminal. It houses 3 public hot spring baths, including one which can be privately used based on availability. Its Japanese-style rooms offer mountain views. Free WiFi access is available in public areas and in all guest rooms. The property is a 33-minute drive from Lina World and a 45-minute drive from the Yamagata Train Station. A free transfer is available from Zao Onsen Bus Terminal. Rooms feature satellite TV, along with tea making facilities and a fridge. They also offer a private bathroom with bath and shower facilities and a hairdryer. A breakfast set menu is available and is served in the dining room. Guests can also opt for a traditional multi-course Japanese dinner (kaiseki). Guests can sing their hearts out at a karaoke session open during summer or have fun skiing. There are also shops in the hotel, and massage services can be requested.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the top-rated area in Zaō Onsen, this property has an excellent location score of 8.4!

Free Private Parking Available On Site

Ski-to-door

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
8.8
Cleanliness
8.9
Comfort
8.9
Value for money
8.4
Location
8.4
Free WiFi
10
High score for Zaō Onsen
Select topics to read reviews:

See what guests loved the most:

  • Isaac
    Australia Australia
    A nice ryokan with a nice onsen. Very hospitable staff. The free milk/coffee/pudding service at the lounge is a nice touch, especially the fresh milk is very creamy and delicious. They served the famous Zao beef for dinner which was delicious. The...
  • Steven
    Singapore Singapore
    Very well designed and setup. close to bus terminal and walking distance (10min) to Rodeway. The meals were presented in amazing setup. Onsen little small but was great. The staff were top notch despite having some limited English.
  • Rachel
    Australia Australia
    This place is beautiful in every way. The staff were incredibly helpful and nice. The room was spacious, clean and had the most incredible view of the surrounding snowcapped mountains. Location was great. And the private bathhouse was a plus for...

Area info

Amenities of Wakamatsuya
Great facilities! Review score, 8.8

Most popular amenities
  • Free parking
  • Non-smoking rooms
  • Family rooms
  • Free WiFi
  • Room service
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
View
  • Mountain view
  • View
Outdoors
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
Ski
  • Ski-in, ski-out access
  • Ski pass vendor
  • Ski storage
Activities
  • Hiking
    Off-site
  • Skiing
  • Fishing
    Additional chargeOff-site
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Baggage storage
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key access
    • Safe
    General
    • Shuttle service
    • Vending machine (drinks)
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Heating
    • Car rental
    • Elevator
    • Family rooms
    • Non-smoking rooms
    • Wake-up service/Alarm clock
    • Room service
    Accessibility
    • Upper floors accessible by elevator
    Spa
    • Full-body massage
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Massage
      Additional charge
    Hot Spring
    • Open-air bath
    Languages Spoken
    • Japanese

    House rules

    Wakamatsuya takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 6:00 PM

    Check-out

    Until 10:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cash Wakamatsuya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Quiet hours

    Guests need be quiet between 10:00 PM and 7:00 AM.

    Pets

    Pets are not allowed.

    The fine print
    Must-know information for guests at this property

    Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

    To use the property's free shuttle from Zao Onsen Bus Terminal and Zao Onsen Ski Resort's Uwanodai and Yokokura slopes, please call upon arrival at the station/ski slopes. Contact details can be found on the booking confirmation.

    Please inform the property in advance if guests have any food allergies or dietary needs.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    This property does not accommodate bachelor(ette) or similar parties.

    Quiet hours are between 22:00:00 and 07:00:00.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    FAQs about Wakamatsuya

    • Wakamatsuya offers the following activities/services (charges may apply):

      • Massage
      • Hiking
      • Skiing
      • Fishing
      • Public Bath
      • Hot spring bath
      • Full-body massage
      • Open-air bath

    • Yes, Wakamatsuya is popular with guests booking family stays.

    • Check-in at Wakamatsuya is from 3:00 PM, and check-out is until 10:00 AM.

    • Wakamatsuya is 650 feet from the center of Zaō Onsen. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Wakamatsuya include:

      • Twin
      • Triple
      • Family
      • Suite

    • The prices at Wakamatsuya may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.