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Jungle in the city center - To explore the city on foot at your own leisurely pace, “The Urban” is the best choice. Decorated in a traditional Khmer style, the air-conditioned rooms come with cable TV and a work desk. Each room has a private bathroom with a hot shower. "The Urban" is located in the city center, a 2-minute walk from the Old Market and Pub Street and a 15-minute drive from Angkor Wat and Siem Reap Airport. Tonle Sap Lake is a 20-minute drive away. "The Urban" features a tour desk and a 24-hour reception. Massage and laundry services are provided. Tuk-tuk (trishaw) services are also available at an extra charge. The on-site restaurant serves breakfast, lunch and dinner. With us "StayNature", you will have the chance to come closer to nature, to protect and even restore it – right now and for the next generation. Do your part to create a more sustainable future for our planet. We inspire the people to come together to plant trees and care for them. Every guest plants a little tree for their stay! With the concept of "StayNature" as a whole, we planet together by making Every Stays an Earth Day.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Siem Reap, this hotel has an excellent location score of 9.8

Breakfast Info

Continental, Vegetarian, Asian, American

Free private parking available at the hotel


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Availability

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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
9.6
Location
9.8
Free WiFi
9.0
High score for Siem Reap
Select topics to read reviews:

See what guests loved the most:

  • Veronique
    Canada Canada
    Very good location and very beautiful. The staff is very friendly and professional. Thank you Lily, Keo,Mr.Ty and Phy and all staffs members. Eco friendly and helping community. Very relaxing stay. Very clean.
  • Veronique
    Canada Canada
    Very clean and beautiful. It’s relaxing and eco friendly. Free water refills. Thank you for the warm welcome by Lily and all staffs. Thank you Keo, Phy and Mr.Ty and everyone I forgot. Good location.
  • Jeremy
    Canada Canada
    Extremely attentive and friendly staff from check-in all the way until after checkout. Excellent value, very quiet and relaxing, a little paradise in the city. We would return in a heartbeat.

Hotel area info

Restaurants
1 Restaurant On Site

  • The Urban Restaurant
    • Cuisine
      American • Cambodian • French • Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of The Urban
Great facilities! Review score, 9.4

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Spa
  • Non-smoking rooms
  • Restaurant
  • Free parking
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
View
  • Garden view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live music/Performance
    Additional chargeOff-site
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional chargeOff-site
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Horseback riding
    Additional chargeOff-site
  • Cycling
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Air conditioning
  • Smoke-free property
  • Executive lounge access
  • Wake-up service
  • Tile/Marble floor
  • Private entrance
  • Car rental
  • Packed lunches
  • Family rooms
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Adults only
  • Shallow end
  • Swimming pool toys
  • Pool/Beach towels
  • Pool bar
  • Pool cover
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Kids' pool
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • French
  • Japanese
  • Khmer
  • Thai
  • Chinese

House rules

The Urban takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 6 years
Extra bed upon request
$15 per child, per night
Crib upon request
Free
7+ years
Extra bed upon request
$15 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club Cash The Urban accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to provide arrival details in advance using the Special Requests box available.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Urban of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about The Urban

  • The Urban offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Cycling
    • Golf course (within 2 miles)
    • Happy hour
    • Spa facilities
    • Cooking class
    • Bicycle rental
    • Bike tours
    • Spa/Wellness packages
    • Live music/Performance
    • Horseback riding
    • Tour or class about local culture
    • Spa lounge/Relaxation area
    • Swimming pool
    • Walking tours
    • Themed dinners

  • Check-in at The Urban is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at The Urban can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Asian
    • American

  • Room options at The Urban include:

    • Twin
    • Suite
    • Double
    • Family

  • The Urban has 1 restaurant:

    • The Urban Restaurant

  • The Urban is 2,600 feet from the center of Siem Reap. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at The Urban may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.