You're eligible for a Genius discount at JELSOMINOHotel! To save at this property, all you have to do is sign in.

Located in Astana, 3.5 miles from Bayterek Monument, JELSOMINOHotel has accommodations with a shared lounge, free private parking, a restaurant and a bar. This 3-star hotel offers a concierge service and a tour desk. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. At the hotel, every room comes with a desk. Complete with a private bathroom equipped with a shower and free toiletries, the rooms at JELSOMINOHotel have a flat-screen TV and air conditioning, and certain rooms contain a seating area. At the accommodation rooms have bed linen and towels. JELSOMINOHotel offers a buffet or continental breakfast. Expo 2017 Astana is 6.1 miles from the hotel, while Kazakhstan Sports Palace is 1.4 miles from the property. The nearest airport is Nursultan Nazarbayev International Airport, 12 miles from JELSOMINOHotel.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast Info

Continental, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.7
Facilities
7.1
Cleanliness
7.2
Comfort
7.1
Value for money
7.5
Location
7.5
Free WiFi
7.2
Low score for Astana
Select topics to read reviews:

Hotel area info

Restaurants
1 Restaurant On Site

  • Ресторан #1
    • Cuisine
      Italian • Japanese • European
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Romantic
    • Dietary options
      Halal

Amenities of JELSOMINOHotel

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
  • Extra long beds (> 6.5 ft)
View
  • City view
  • Garden view
Outdoors
  • Outdoor furniture
Kitchen
  • Dining table
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
  • Karaoke
    Additional charge
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Street parking
  • Valet parking
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Baby safety gates
  • Books, DVDs or music for children
  • Board games/puzzles
Cleaning Services
  • Ironing service
    Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Business center
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
    Additional charge
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Convenience store on site
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Mosquito net
  • Wake-up service
  • Heating
  • Private entrance
  • Car rental
  • Packed lunches
  • Carpeted
  • Fan
  • Family rooms
  • Hair/Beauty salon
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by stairs only
Spa
  • Hot tub/Jacuzzi
Languages Spoken
  • English
  • Russian

House rules

JELSOMINOHotel takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of KZT 10000 is required on arrival. That's about GBP 17. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Discover JCB Cash Debit card JELSOMINOHotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform JELSOMINOHotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of KZT 10,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about JELSOMINOHotel

  • JELSOMINOHotel has 1 restaurant:

    • Ресторан #1

  • JELSOMINOHotel offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Karaoke
    • Live sports events (broadcast)
    • Bicycle rental

  • Guests staying at JELSOMINOHotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.8).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • The prices at JELSOMINOHotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at JELSOMINOHotel is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at JELSOMINOHotel on this page.

  • JELSOMINOHotel is 2,450 feet from the center of Astana. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at JELSOMINOHotel include:

    • Double
    • Twin
    • Suite