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About this property

RENAISSANCE BY CRYSTAL is - a modern hotel in the heart of Atyrau, where comfort, style and premium service harmoniously are combined. Our rooms are designed for leisure and work, filled with comfort and thought out to the smallest detail. The convenient location in the city center makes the hotel an ideal choice for both business trips and tourist visits. The chef of the MIDTOWN Restaurant offers delicious local and international cuisine prepared with the best ingredients. The elegant interiors create a atmosphere suitable for business meetings, romantic dinners or friendly gatherings. For guests who appreciate an active lifestyle, there is a modern fitness center VALEO HEALTH CLUB & SPA with the latest equipment. For events, we provide fully equipped conference rooms, ready to host both small meetings and large-scale events. RENAISSANCE BY CRYSTAL is - a place where stylish design, convenience and high level of service create an unforgettable experience from every moment of your stay.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.2)

    • Breakfast Info

    • Continental, Italian, Vegetarian, Halal, American, Buffet

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 queen bed
1 king bed
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Nagarajarao
    United Arab Emirates United Arab Emirates
    The hotel is a very close to the city center and accessible to many restaurants
  • Gulnur
    Kazakhstan Kazakhstan
    Good breakfast, wide range of delicious food. Comfortable bed.
  • Азамат
    Kazakhstan Kazakhstan
    I really liked the location and the free parking. I also enjoyed the club lounge — it was a perfect place to relax, work, and have a cup of coffee. Special thanks to Alisher at the reception for his professionalism. He welcomed me with a smile and...
  • Juergen
    Germany Germany
    The person that was absolutely friendly. Specially Alischer who was helping us organizing the next steps on our tour. A big thanks to him for this great job.
  • Marko
    Serbia Serbia
    Clean, co.fortable. staff speaks excellent English.
  • Achim
    Germany Germany
    The location of the Hotel is in the center of the city. Shopping malls, Bars and Restaurants are in walking distance. The room and bathroom was very clean and the Air condition / Temperature control was working well! Hotel staff is very friendly...
  • Gavin
    United Kingdom United Kingdom
    When arrived at airport I contacted the hotel to inquire about a shuttle bus, lady at reception advised no bus and gave me the cost of a taxi. When I arranged taxi at airport they were trying to charge 10000T which is 5-6 times the right price,...
  • Азамат
    Kazakhstan Kazakhstan
    Местоположение отеля классное! Можно отлично провести пару ночей для отдыха. Завтраки действительно отличные. Особенно хочется отметить сотрудника, который меня заселял — если не ошибаюсь, его зовут Эльдар. Очень вежливый и профессиональный.
  • Ayana
    Kazakhstan Kazakhstan
    Отличный отель! Прекрасное обслуживание и очень комфортные номера,ремонт конечно требуется , но тем не менее все было отлично. Бронировали несколько номеров , разместили рядом 🙏🏻 Сотрудники на ресепшене были внимательны и помогали по всем...
  • Тимур
    Kazakhstan Kazakhstan
    Чистые номера, прекрасный завтрак, приветливый персонал

Hotel area info

Restaurants

2 Restaurants On Site
  • Midtown
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
  • The Library
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern

House rules

Renaissance by Crystall takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
KZT 3,920 per child, per night
Crib upon request
Free
3 - 11 years
Extra bed upon request
KZT 3,920 per child, per night
12 - 17 years
Extra bed upon request
KZT 7,840 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Must-know information for guests at this property

A tourist tax of 5% is applicable to all foreign guests. This tax is not included in the room rate and must be paid upon check-in.

Please note that the pool area will be closed due to maintenance from October 2nd 2023 until October 20th 2023.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Renaissance by Crystall of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Renaissance by Crystall