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About this property

Comfortable Accommodations: Hotel Clara Luna in Jalapa offers family rooms with air-conditioning, private bathrooms, free toiletries, showers, carpeted floors, TVs, and wardrobes. Additional amenities include sofas and parquet floors. Essential Facilities: Guests enjoy a restaurant and free WiFi. The hotel features a elevator, 24-hour front desk, housekeeping service, business area, full-day security, car hire, and a tour desk. Free on-site private parking is available. Prime Location: Located 6 minutes from the Metropolitan Cathedral, the hotel is 25 mi from Pescados River, 1.3 mi from Lake Walking, 2.5 mi from Clavijero Botanic Garden, and 12 mi from Texolo Waterfall. Guest Satisfaction: Highly rated for its convenient location, room comfort, and suitability for city trips.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Q Project
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (9.3)

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 king bed
2 full beds
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Luciano
    United States United States
    The location is excellent, within walking distance of the Zocalo. The room was spacious and silent.
  • Elenarobert
    Mexico Mexico
    Lovely centrally located hotel with style and character. We had a quiet clean room, the staff were all polite and helpful. Reasonably priced breakfast in the lobby with sufficient choice of dishes and good service.
  • Alvaro
    Mexico Mexico
    commune areas very well take cared about and great view also location is great
  • Cécile
    France France
    Nice staff, clean, close to the city center. Good wifi and tables to work at the reception
  • Sven
    Argentina Argentina
    Beautiful lobby,old school decor in the rooms,comfy beds and nice big shower with great pressure and heat.Central location across the bicentennial park,near everything.The blackout curtains with screened windows keep out the mosquitos and make a...
  • Carlos
    United States United States
    cleanliness, breakfast, staff friendliness, price, location, parking, decoration
  • Vincent
    Canada Canada
    Located five minutes walk from the centre but in a quiet location. Wifi good throughout the property. Breakfast is not included but is available in the restaurant at a very reasonable price.
  • 🥓
    Angola Angola
    Its totally worth the stay. Elegant and the art work is awesome!
  • Adriyana
    Bulgaria Bulgaria
    The room was really big and we had jacuzzi. The bathroom was pretty big and really liked the smell of toiletries. Most of the staff was very friendly and super nice. They gave us a small bottle of water per each person. In general was pretty...
  • Gabriela
    Czech Republic Czech Republic
    really great hotel, close to everything, order breakfast it is delicious. Definitely recommend.

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurante #2

    No additional info available

Amenities of Hotel Clara Luna

Great facilities! Review score, 8.3

Most popular amenities

  • Free parking
  • Free Wifi
  • Restaurant
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Activities

  • Walking tours
    Additional charge
  • Temporary art galleries

Media & Technology

  • Flat-screen TV
  • Telephone

Food & Drink

  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Tour desk
    • 24-hour front desk

    Entertainment & Family Services

    • Board games/Puzzles

    Cleaning Services

    • Daily housekeeping
    • Suit press
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge
    • Business center
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • Smoke alarms
    • Key access
    • 24-hour security

    General

    • Vending machine (snacks)
    • Vending machine (drinks)
    • Air conditioning
    • Smoke-free property
    • Mosquito net
    • Heating
    • Car rental
    • Carpeted
    • Soundproof rooms
    • Elevator
    • Fan
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms

    Languages Spoken

    • Spanish

    House rules

    Hotel Clara Luna takes special requests – add in the next step!
    Check-in
    From 3:00 PM to 7:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    From 12:00 PM to 12:30 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Refundable damage deposit
    A damage deposit of MXN 1 is required on arrival. That's about $0. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 10 rooms, different policies and additional fees may apply.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print

    Must-know information for guests at this property

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Clara Luna of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    A damage deposit of MXN 1 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    FAQs about Hotel Clara Luna