A perfect family stay, there pools, beach, kids club and restaurant were perfect and the staff were great

Anna בריטניה

The main thing I would say about staying here is the service. We had the 'preferred club' room and so made sure to make use of all the perks of that. The room service was great, the private check-in service was very quick and informative with a glass of champaign. The room was also a very good size with large bed. Very comfortable. The swim up was a good size and just over from the main preferred area pool so was nice to have easy access to both. Very helpful staff, always smiling and happy to help. They have a dedicated desk for booking excursions as well so we did that. Not super cheap but most of the ones we did were worth the money. You can also login to the Hyatt app on your phone and view restaurant opening times, menus and loads of other information which is very helpful.

Connor בריטניה

Nice swimming pools, very friendly staff, good food

Salomé הולנד

Location was great. The staff were all so kind and welcoming, a pleasure to be around. The games room for the kids was brilliant.

Lauren בריטניה

The hotel has been recently renovated and was beautifully decorated. The room was stunning with a huge bed and stunning beach views. We decided to take up the offer of a room upgrade emailed to us a few days beforehand. The pool was lovely, the staff very attentive, and the food and drinks were excellent!

Grahamevincent בריטניה

La atención y trato del personal, realmente dan un extra por atender bien.

Roberto מקסיקו

Friendly staff...great service...food was excellent..We will be back...Thank you

Shell ארצות הברית

Me gustó todo! Las instalaciones, comida muy rica. Y sobre todo la atención de todo el personal. Desde el bellboys, los meseros, personal de recepción (maya )

Erika מקסיקו

En lo personal quise salir de mi rutina y descansar unos dias, lo logre en este lugar. , la comodidad del hotel es buena, la calidad del servicio del personal es excelente y la calidad de los alimentos me parece estar al nivel del precio, sin duda es un hotel que cumple con estandares de descanso y traquilidad. No puedo dejar de mencionar el buen trabajo de los animadores.

Madlj מקסיקו

El servicio, todos son súper amables y buscan hacer tu estadía lo mejor. Extra gracias a Maya, los detalles por el cumpleaños de mi esposo los agradezco millones! La pasamos padrisimo.

Sol מקסיקו