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Located in Tulum, a few steps from South Tulum Beach, Xela provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Featuring a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has room service, a 24-hour front desk and organizing tours for guests. At the hotel all rooms have bed linen and towels. Breakfast is available every morning, and includes à la carte, continental and vegetarian options. At Xela you'll find a restaurant serving Latin American cuisine. Vegetarian, dairy-free and vegan options can also be requested. The accommodation has a terrace. Guests at Xela will be able to enjoy activities in and around Tulum, like cycling. Tulum Archeological Site is 7.1 miles from the hotel, while Parque Nacional Tulum is 3.2 miles away. The nearest airport is Tulum International, 28 miles from Xela, and the property offers a paid airport shuttle service.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Tulum, this hotel has an excellent location score of 8.8

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, Breakfast to go

Free private parking


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 full bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.8
Cleanliness
8.8
Comfort
8.1
Value for money
8.1
Location
8.8

See what guests loved the most:

  • Karis
    United Kingdom United Kingdom
    Beautifully appointed and exceptionally attentive staff. The property was peaceful and almost felt like a private villa rental. Definitely recommend for a romantic, relaxing vacation.
  • Ute
    Germany Germany
    Super freundliches Personal, arrangiert perfekt den Transfer vom Flughafen, sehr ruhiges Hotel und ruhige Tulum Zone

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      Latin American
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Xela
Great facilities! Review score, 8.8

Most popular amenities
  • Outdoor swimming pool
  • Beachfront
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Spa
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
  • Garden
Activities
  • Bicycle rental
  • Beach
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
    Additional charge
  • Minibar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Valet parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safe
General
  • Adults only
  • Air conditioning
  • Smoke-free property
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
    Additional charge
Outdoor swimming pool
Free!
  • Open all year
  • Adults only
  • Infinity pool
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa facilities
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Xela takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:30 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Xela accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Xela of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Xela

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Xela has 1 restaurant:

    • Restaurant #1

  • The prices at Xela may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Xela is 4.3 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Xela include:

    • Studio
    • Double
    • Apartment
    • Suite

  • Check-in at Xela is from 3:00 PM, and check-out is until 12:00 PM.

  • Xela offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Cycling
    • Snorkeling
    • Diving
    • Fishing
    • Windsurfing
    • Beachfront
    • Spa facilities
    • Swimming pool
    • Couples' massage
    • Bicycle rental
    • Neck massage
    • Beach
    • Fitness
    • Spa/Wellness packages
    • Hand massage
    • Foot massage
    • Yoga classes
    • Private beach area
    • Head massage
    • Back massage
    • Full-body massage