Hotel Grand Crystal is a 25-minute drive from the shopping options at the Duty Free Complex at Bukit Kayu Hitam and Danok Town. It features an outdoor pool and a coffee house. Rooms at Grand Crystal Hotel include air conditioning and satellite TV. The private bathrooms come with a bathtub and a hairdryer. A mini fridge and coffee/tea maker are also provided. A variety of Malaysian delicacies and continental dishes are served at the hotel’s Putra Coffee House. Room service is also provided. Guests who drive can enjoy free parking at Grand Crystal. In addition to a 24-hour front desk, the hotel also provides laundry services.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
2 twin beds
1 twin bed
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
7.0
Cleanliness
7.3
Comfort
7.3
Value for money
7.5
Location
7.8
Free WiFi
6.4
Low score for Alor Setar
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Hotel area info

Restaurants
1 Restaurant On Site

  • Putra Cafe
    • Ambience
      Family-friendly

Amenities of Hotel Grand Crystal

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Breakfast
Food & Drink
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Baggage storage
    • Fax/Photocopying
      Additional charge
    • Dry cleaning
    • Laundry
    • 24-hour front desk
    • Meeting/Banquet facilities
    • Room service
    Safety & security
    • Safe
    General
    • Air conditioning
    • Smoke-free property
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    Outdoor swimming pool
    Free!
      Languages Spoken
      • English
      • Indonesian
      • Malay

      House rules

      Hotel Grand Crystal takes special requests – add in the next step!

      Check-in

      From 2:00 PM to 6:00 PM

      Check-out

      From 2:30 AM to 10:30 AM

       

      Cancellation/
      prepayment

      Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

      Children & Beds

      Child policies

      Children of all ages are welcome.

      Children 3 and above will be charged as adults at this property.

      To see correct prices and occupancy info, add the number and ages of children in your group to your search.

      Crib and extra bed policies

      0 - 2 years
      Extra bed upon request
      MYR 50 per child, per night
      Crib upon request
      Free
      3+ years
      Extra bed upon request
      MYR 50 per person, per night

      Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

      The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

      All cribs and extra beds are subject to availability.

      No age restriction

      There's no age requirement for check-in

      Pets

      Pets are not allowed.

      Mastercard Visa JCB Diners Club American Express Cash Hotel Grand Crystal accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

      The fine print
      Must-know information for guests at this property

      From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

      Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

      In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

      Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

      FAQs about Hotel Grand Crystal

      • Yes, Hotel Grand Crystal is popular with guests booking family stays.

      • Hotel Grand Crystal offers the following activities/services (charges may apply):

        • Swimming pool

      • Room options at Hotel Grand Crystal include:

        • Twin/Double
        • Suite
        • Twin
        • Double
        • Triple

      • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

      • Hotel Grand Crystal has 1 restaurant:

        • Putra Cafe

      • The prices at Hotel Grand Crystal may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

      • Check-in at Hotel Grand Crystal is from 2:00 PM, and check-out is until 10:30 AM.

      • Hotel Grand Crystal is 2,300 feet from the center of Alor Setar. All distances are measured in straight lines. Actual travel distances may vary.