JEN Penang Georgetown by Shangri-La
JEN Penang Georgetown by Shangri-La
- Kitchen
- City view
- Swimming Pool
- Washing machine
- Free WiFi
- Air conditioning
- Private bathroom
- 24-hour front desk
- Key card access
- Daily housekeeping
About this property
JEN Penang Georgetown by Shangri-La is located in the heart of the UNESCO World Heritage Site of Georgetown, next to the KOMTAR building, 1st Avenue Shopping Mall and Prangin Mall. It offers an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available throughout the property. It is 500 metres to 5D Interactive World, while Upside Down Museum and Dark Mansion - 3D Glow In The Dark Museum are within 600 metres of the property. Penang International Airport is 17.8 km away. Rooms and suites at JEN Penang Georgetown by Shangri-La feature modern Malaysian décor. Large bay windows provide views of the city. Each room is equipped with a cable TV and safety deposit box. Guests can approach the 24-hour front desk for tour arrangements, ticketing and concierge services. For relaxation, guests can make use of the sauna and steam room. The 24-hour health club boasts of modern equipment. Other facilities include a salon and business centre. Buffet breakfast is available at the hotel. Cafe Jen's menu consists of international dishes with local influences. Light meals and refreshments are served at the Lobby Lounge.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Parking on site
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Fitness centre
- Spa and wellness centre
- Tea/coffee maker in all rooms
Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
1 extra-large double bed | ||
1 extra-large double bed | ||
2 single beds | ||
2 single beds | ||
Bedroom 1 extra-large double bed Living room 1 sofa bed | ||
1 extra-large double bed and 1 sofa bed | ||
1 extra-large double bed and 1 sofa bed | ||
Bedroom 1 extra-large double bed Living room 1 sofa bed | ||
2 single beds and 1 extra-large double bed |
Guest reviews
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Guests who stayed here loved
- Yee
Hong Kong“good location, walking distance to the scenic area. Breakfast is good. Room is spacious with modern design” - James
Malaysia“We had a relaxing time. Enjoyed all our meals in the hotel without having to go out. The lounge experience was excellent especially the hospitality of the staff.” - Icke
Australia“Staff were very attentive and especially when my wife was unwell (doctor called) with the Asst Manager (Kevin) following up to see if there was anything he could do, even sent some chicken porridge up to the room.” 
Tat Hong Kong“Good location. Close to a shopping mall where you can find everything. Clean and tidy room. Good swimming pool and gym room. Nice breakfast with variety of choice of food.”- Jia
Singapore“Room was clean and the hotel staff were very friendly. Location is great - easy to Grab around the city.” - Darshit
Kenya“Good location near 2 malls, Avenue and Pangrin, friendly and helpful staff.” 
I Malaysia“High floor, lounge (attendants, refreshments, breakfast), view, clean Eja, Rachel, Wan they made the excellence complete”- C Singapore“Location was great! Good base explore Georgetown. We literally walked from the hotel to main 'attractions': Chew Jetty, Peranakan Museum, Sun Yat Sen Museum, Little India. (But disclaimer we do enjoy walking to explore..) It's near a few night...”
- Zhi Singapore“Clean and spacious, and lounge was excellent. Near to many food places too.”
- Effandi Singapore“The service by the front staff including bellboys and security was excellent. The hotel is super clean. Now there is an express check-out box. It shows that this hotel values customers' feedback.”
Hotel surroundings
Restaurants
- Cafe Jen
- CuisineMalaysian • Local
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Modern
- Dietary optionsHalal • Vegetarian
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine print
Lift access is not available from basement car park to hotel’s lobby but accessible with a short flight of stairs. Guest can drop off their bags at the hotel’s main entrance.
Important Notice :
Hotel parking bays are subject to availability and hotel is not able to guarantee parking for all guest vehicles.
Hotel JEN Penang is committed to providing its guests and associates with a smoke-free environment from 1 June 2022 onwards.
-Smoking, including vaping and e-cigarettes, is not permitted in the guest rooms or any other areas within the hotel.
-Although smoking is not permitted within hotel buildings themselves, guests who smoke are permitted to do so outside in Designated Smoking Areas.
A tourist tax of MYR 10 per room per night is applicable to all foreign guests . This tax is not included in the room rate and is collected at the property upon check-in from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property.
Please inform JEN Penang Georgetown by Shangri-La in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Parking is subject to availability due to limited spaces.
