• Kitchen
  • View
  • Garden
  • Swimming pool
  • Washing machine
  • Free WiFi
  • Balcony
  • Free parking
  • Bathtub
  • Daily housekeeping

Surrounded by 25 acres of native bushland, this secluded resort is located on New Zealand’s stunning Coromandel Peninsula and combines a striking natural setting with personal service. Grand Mercure Puka Park Resort offers guests a unique and tranquil retreat. Start the day with a swim in the solar-heated outdoor pool. Afterwards, you can soak up the sun on the deck before treating yourself to a classy meal at the restaurant. Have a game of tennis or opt for a relaxing afternoon in the day spa. In the evening, you can chat with other guests in front of the log fire or enjoy a glass of wine on your private balcony. Children under 3 years of age receive breakfast for free. Children aged between 3-11 years can eat from the childrens menu.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Mercure
Hotel chain/brand
Grand Mercure

Property highlights

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Continental, Vegetarian, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
8.8
Comfort
9.0
Value for money
7.8
Location
9.0
Free WiFi
8.3
High score for Pauanui
Select topics to read reviews:

See what guests loved the most:

  • Ekaterina
    United States of America United States of America
    Staff: Rajat was a phenomenal! He brought our stay from an A to an A+. Extremely attentive, helpful, kind and friendly. All the staff were fantastic but Rajat is another level. Thank you for making our stay so enjoyable.
  • Julie
    Australia Australia
    Everything. Thank you so much to the staff who were so warm and kind and welcoming. They absolutely made the trip what it was!
  • Tina
    New Zealand New Zealand
    We loved the whole experience from the warm welcome and the ride up to our chalet which was private, beautiful, clean and nestled into nature in the trees. We even tried the restaurant and it was my partners best ever risotto and my eye fillet was...

Hotel area info

Restaurants
1 Restaurant On Site

  • Miha Restaurant and Lounge
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Grand Mercure Puka Park Resort
Great facilities! Review score, 8.8

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Restaurant
  • Free WiFi
  • Fitness center
  • Room service
  • Bar
  • Breakfast
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Activities
  • Bicycle rental
  • Happy hour
    Additional charge
  • Beach
  • Cycling
    Off-site
  • Hiking
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional charge
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not possible).
  • Street parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Baggage storage
  • Express check-in/out
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Fenced pool
Spa
  • Fitness
  • Full-body massage
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • Spanish

House rules

Grand Mercure Puka Park Resort takes special requests – add in the next step!

Check-in

From 3:00 PM to 9:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:30 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of NZD 100 is required on arrival. That's about USD 59. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos Diners Club American Express Cash Grand Mercure Puka Park Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Mercure Puka Park Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Grand Mercure Puka Park Resort

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Grand Mercure Puka Park Resort on this page.

  • Grand Mercure Puka Park Resort has 1 restaurant:

    • Miha Restaurant and Lounge

  • The prices at Grand Mercure Puka Park Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The nearest beach is 2,300 feet from Grand Mercure Puka Park Resort. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Grand Mercure Puka Park Resort can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Buffet

  • Check-in at Grand Mercure Puka Park Resort is from 3:00 PM, and check-out is until 11:00 AM.

  • Grand Mercure Puka Park Resort offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Tennis court
    • Golf course (within 2 miles)
    • Spa lounge/Relaxation area
    • Swimming pool
    • Spa facilities
    • Happy hour
    • Fitness
    • Bicycle rental
    • Steam room
    • Beach
    • Full-body massage

  • Room options at Grand Mercure Puka Park Resort include:

    • Double
    • Triple
    • Apartment

  • Grand Mercure Puka Park Resort is 2,600 feet from the center of Pauanui. All distances are measured in straight lines. Actual travel distances may vary.