All guests must sign the property's Terms of Stay, prior to arrival. The property will be in contact with you after booking.

Please note that there is a 2.5% charge when you pay with a credit card.

Payment via bank transfer is available for guests with a New Zealand bank account. For more information, please contact the property using the contact details found on the booking form.

Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

Please note that this property will not be serviced for the duration of your stay. You can request daily housekeeping service at an extra charge.

Please note a copy of a valid photo ID is required by the property, prior to arrival.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Stonehill Villa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

In the event of an early departure, the property will charge you the full amount for your stay.

This property does not accommodate bachelor(ette) or similar parties.

This property is located in a residential area, and guests are asked to refrain from excessive noise.

Quiet hours are between 22:00:00 and 07:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

A damage deposit of NZD 1,000 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.