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Show map Enclave Suites, a Sky Hotel & Resort

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Newest reviews for Enclave Suites, a Sky Hotel & Resort

  • Anonymous
      Bonaire St Eustatius and Saba
    August 14, 2014

    Only the location

    The front desk attendance was very rude. The beds, the bathrooms, and the furniture very old fashion.

    4.6

  • Hung
      United States of America
    August 8, 2014

    Close proximity to theme parks. Nice firework display from a distant at night (assume from a theme park). Nice landscapes!

    The hotel is very outdated. Need a total renovation!! Bathroom is very old. The bed was very noisy and mattress is thin so made the sleeping uncomfortable and not very much sleeping. Everytime I shift position or climb into the bed, ton of noise!! The food in the rest. cafe is not good, especially the pizza and wings. Only put out one pizza at a time for buffet and barely warm chicken wings. Some of the staffs that worked in the cafe were not happy to be working. Seem like in the bad mood and not very helpful!! Overall, I would give this hotel 2.5 stars.

    6.3

  • Iris
      Puerto Rico
    August 6, 2014

    the locaction & staff

    need some remodelations on the buildings

    8.3

  • Helen
      Ireland
    August 1, 2014

    Dirty carpets and facilities very basic.

    3.8

  • Matilda
      United States of America
    July 31, 2014

    The price, location, and staff was good.

    The room was outdated and not as clean as I would've liked it to be.

    7.1

  • Deirdre
      Ireland
    July 22, 2014

    We stayed in building II, it obviously needs to be modernised, but the suite was clean and staff were excellent. We only did Universal and the Enclave was an excellent location, within walking location of some great restaurants.

    8.3

  • Lorna
      United Kingdom
    June 30, 2014

    Cleanliness of the place..no problem if needed the room cleaned more regularly. Friendliness off the staff Regularity of the shuttle buses Central location

    9.6

  • Anonymous
      United States of America
    June 26, 2014

    Not much.

    Place is literally falling apart. Staff is trying, but don't have much to work with. During short time we were there, the water failed twice, the air conditioning in the work out room broke (88 degrees in the work out room, unsafe) and was not fixed by the time we left 4 days later, the work out equipment is malfunctioning (eg treadmill speeds up out of control when you push the slower button) and extremely old, and the rooms have not been updated for decades.

    5

  • Martin
      Ireland
    June 10, 2014

    Excellent location with good staff, clean room and the value for money is perfect.

    10

  • Tina
      United States of America
    June 4, 2014

    They put us on the 10th floor with a beautiful view. Spectacular!

    There wasn't any power when we arrived after traveling 600 miles. Other than that the Hotel is a 5 star in my opinion.

    10

  • Anne
      United Kingdom
    May 18, 2014

    Great location. Staff very helpfull and friendly. Nice pool area. The rooms a bit tired but for the price I would use again

    8.8

  • Charlotte
      United Kingdom
    May 7, 2014

    Kitchen facilities great as travelling with a baby

    Bathroom very small Very dated

    5

  • Raynato
      Canada
    May 6, 2014

    Location

    Beds have not been replaced, ever! could feel every spring, any small movement on the bed sounded like you were going to fall through the floor, friends bed was Pee stained. showers go from cold to scalding.

    4.6

  • Eric
      South Africa
    May 5, 2014

    The location is perfect a fantastic view of Universal. The staff are friendly and very efficient checking in and out. Very helpful staff.

    Breakfast could include cereals and not just toast and muffins. Bed mattress in the main bedroom concave and not very comfortable. The tabletop oven is too small to be practical for a family.

    8.8

  • Norma
      United States of America
    May 4, 2014

    Very close to all attractions and restaurants

    A bit dingy in the public hallways Linens seemed very old pillow s lumpy However that said I slept well on the bed

    6.7

  • Anonymous
      United States of America
    April 19, 2014

    Good porch view; good value for money; free transport to Universal

    Check-in took incredibly long; sink produced a disgusting smell/water back-up when running the dishwasher; "free breakfast" was really just mediocre donuts, toast, and apples

    5.8

  • Lori
      United States of America
    April 18, 2014

    The staff was very friendly and love the location.

    The carpet in the hallways could be updated and a new paint job on the inside.

    9.6

  • Jan
      United Kingdom
    April 14, 2014

    Additional space with having a suite.

    Breakfast area was too small for size of hotel.

    7.5

  • Shirley
      United Kingdom
    April 9, 2014

    nice room for the price with kitchen area, only stayed 3 nights but was quite adequate.

    wouldn't bother with the complimentary breakfast, just toast & buns

    7.1

  • Griselda
      United States of America
    April 9, 2014

    I absoluty loved that security was always surrounding area... I loved that before I could even become concerned because of something that was happening in parking or lower level... security was already handeling it. Everyone from housekeeping to lobby to eating are was AMAZING. Kids felt very welcomed and safe. I will most definatly be staying again and will recommend to anyone traveling in the area. Bfast buffet was DELICIOUS!

    Noticed that sofa bed mattress was too warn out. Also didn't like that top bunk bed looked like the rail was about to fall apart. But honestly overall great hotel!

    10

  • Kelsey
      United States of America
    April 8, 2014

    The room and bed were nice.

    Staff was horrible. From the minute we checked in the man at the desk Nevin was rude and had a horrible attitude.

    5

  • Kyle
      United States of America
    March 30, 2014

    you charged me $75 to book the room. You or the hotel lied to me

    6.3

  • Richard
      United States of America
    March 26, 2014

    3 nice pools, comfortable bed, rooms. Very nice Kitchen!

    Small Bathroom, Shower very small, only a standup shower in the main bedroom.

    8.8

  • Katherine
      United States of America
    March 25, 2014

    Housekeeping went above and beyond to help us. Very nice and wanted to do anything to make us happy.

    Front desk was rude and moved us to a non-kid friendly room in the middle of registration. We did not realize it until later when we were talking to other guests. Extra charges were everywhere. A non-refundable $50 deposit. I asked about it and they told me it was policy. The towels for the pool were only at the indoor pool. Two bldgs away. We had to walk every time we used the pool to get dry towels. Was a big inconvenience with a 5 year old. The room was dirty. Trash in the bathroom can, on the floor beside the couch, and there were dirty dishes in the dishwasher. The microwave had a manufacture date of 1986. I think the mattresses were just as old. They were gross. We would not stay again even if it was free.

    3

  • Mark
      United States of America
    March 25, 2014

    Roomy and right in the heart of i-drive. Free breakfast plus tons of free activities for the kids. Loved the Saturday BBQ and the free movies. Free wi-fi was super fast, too.

    The ac took nearly a day to cool the room off. Tvs were very old and picture was very static filled. Balcony door lock was broken, so could not let air in.

    9.2

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