• Mountain view
  • Swimming pool
  • Free WiFi
  • Balcony
  • Free parking
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Located in Pigeon Forge and with The Grand Majestic Theater reachable within a 5-minute walk, Vista Suites Pigeon Forge - SureStay Collection by BW provides a fitness center, non-smoking rooms, free WiFi throughout the property and a shared lounge. A 9-minute walk from Country Tonite Theatre and 3.1 miles from Dolly Parton’s Stampede, the property has a ski pass sales point, as well as a spa & wellness center. The hotel features a hot tub and an ATM. Guest rooms has air conditioning, a fridge, a microwave, a coffee machine, a shower, free toiletries and a desk. Each room comes with a private bathroom with a hairdryer, while certain rooms include a balcony and others also offer mountain views. A Full English/Irish breakfast is available daily at the hotel. The area is popular for hiking and skiing, and ski equipment rental is available at this 3-star hotel. Languages spoken at the reception include English, Spanish and Hindi, and guests are invited to request guidance on the area when needed. Dollywood is 5.6 miles from Vista Suites Pigeon Forge - SureStay Collection by BW, while Ripley's Aquarium of the Smokies is 10 miles away. The nearest airport is McGhee Tyson Airport, 34 miles from the accommodation.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

SureStay Collection by Best Western
Hotel chain/brand
SureStay Collection by Best Western

Property highlights

This hotel is in the heart of Pigeon Forge

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
6.7
Facilities
5.5
Cleanliness
5.9
Comfort
6.0
Value for money
6.0
Location
7.9
Free WiFi
7.5
Low score for Pigeon Forge
Select topics to read reviews:

Hotel area info

Amenities of Vista Suites Pigeon Forge - SureStay Collection by BW

Most popular amenities
  • 2 swimming pools
  • Non-smoking rooms
  • Free WiFi
  • Family rooms
  • Free parking
  • Facilities for disabled guests
  • Spa
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Alarm clock
Outdoors
  • Outdoor furniture
Kitchen
  • Coffee machine
  • Microwave
  • Refrigerator
Ski
  • Ski pass vendor
  • Ski rental on site
  • Ski school
    Additional charge
  • Ski storage
    Additional charge
Activities
  • Live music/Performance
    Additional chargeOff-site
  • Themed dinners
    Additional chargeOff-site
  • Stand-up comedy
    Additional chargeOff-site
  • Mini golf
    Additional charge
  • Horseback riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Game room
  • Skiing
    Off-site
  • Fishing
    Off-site
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Cable channels
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • ATM on site
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Business Facilities
  • Business center
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
General
  • Carbon monoxide detector
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – indoor
    Pool 2 – outdoor
      Spa
      • Fitness
      • Spa facilities
      • Beach chairs/Loungers
      • Hot tub/Jacuzzi
      • Spa
      • Fitness center
      Languages Spoken
      • English
      • Spanish
      • Hindi

      House rules

      Vista Suites Pigeon Forge - SureStay Collection by BW takes special requests – add in the next step!

      Check-in

      From 4:00 PM

      Guests are required to show a photo ID and credit card at check-in

      Check-out

      Until 11:00 AM

       

      Cancellation/
      prepayment

      Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

      Children & Beds

      Child policies

      Children of all ages are welcome.

      Children 3 and above will be charged as adults at this property.

      To see correct prices and occupancy info, add the number and ages of children in your group to your search.

      Crib and extra bed policies

      Cribs and extra beds aren't available at this property.

      No age restriction

      There's no age requirement for check-in

      Pets

      Pets are not allowed.

      Groups

      When booking more than 9 rooms, different policies and additional supplements may apply.

      Mastercard Visa Carte Blanche Discover JCB Diners Club American Express Cash is not accepted Vista Suites Pigeon Forge - SureStay Collection by BW accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

      The fine print
      Must-know information for guests at this property

      You must show a valid photo ID and credit card upon check-in.

      Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

      In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

      Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

      Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

      FAQs about Vista Suites Pigeon Forge - SureStay Collection by BW

      • Room options at Vista Suites Pigeon Forge - SureStay Collection by BW include:

        • Suite

      • Guests staying at Vista Suites Pigeon Forge - SureStay Collection by BW can enjoy a highly-rated breakfast during their stay (guest review score: 2.5).

        Breakfast option(s) include:

        • Full English/Irish

      • Vista Suites Pigeon Forge - SureStay Collection by BW is 2.1 miles from the center of Pigeon Forge. All distances are measured in straight lines. Actual travel distances may vary.

      • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

      • Vista Suites Pigeon Forge - SureStay Collection by BW offers the following activities/services (charges may apply):

        • Spa
        • Hot tub/Jacuzzi
        • Fitness center
        • Cycling
        • Hiking
        • Skiing
        • Game room
        • Fishing
        • Canoeing
        • Mini golf
        • Golf course (within 2 miles)
        • Live music/Performance
        • Spa facilities
        • Themed dinners
        • Horseback riding
        • Swimming pool
        • Fitness
        • Stand-up comedy

      • Yes, Vista Suites Pigeon Forge - SureStay Collection by BW is popular with guests booking family stays.

      • Yes, there's a hot tub. You can find out more about this and the other facilities at Vista Suites Pigeon Forge - SureStay Collection by BW on this page.

      • The prices at Vista Suites Pigeon Forge - SureStay Collection by BW may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

      • Check-in at Vista Suites Pigeon Forge - SureStay Collection by BW is from 4:00 PM, and check-out is until 11:00 AM.