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Newest reviews for NU Hotel

  • Yolanda
      United Kingdom
    August 30, 2014

    Staff were v nice,welcoming and helpful. We got rooms as requested before arrival. Convenient to explore TriBeCa/Soho area. Lots of interesting places: galleries, shops and restaurants, subway is nearby so it's easy to go anywhere.

    Only gripe is b/fast is gone around 8:30ish

    7.9

  • Matthew
      United States of America
    August 29, 2014

    Definitely different in a good way ... Modern yet functional .. Great staff

    Everything was good

    8.8

  • Phyllis
      United States of America
    August 23, 2014

    Location, staff very accommodating, atmosphere

    Nothing

    10

  • Philip
      United States of America
    August 20, 2014

    location was great...close to the Promenade, close to the subway...

    10

  • Dorien
      United States of America
    August 5, 2014

    The location was good, it is about a 20 minute walk to B. bridge. Very comfortable hotel, esp with older kids. Good wifi and parking next door with valet parking and very helpful people.

    Dogs are allowed which is a huge plus for us since we have 2 very small ones that come everywhere with. BUT be careful: they wanted to charge us $ 100 extra. I told them that it does not mention that anywhere on booking.com where it just says: "Pets are allowed. Charges may apply." That indicates that only in case of damage they will charge. Our dogs don't bark and are VERY well behaved and used to hotels, that's why we bring them, everywhere, also overseas etc. and only to dog friendly hotels. When I complained the manager waived the $100 but said next time I will have to pay. I hope they do mention it on their website and on booking.com to prevent this shock to other dog families.

    8.3

  • Thomas
      United States of America
    July 27, 2014

    Although I had a non-refundable rate from booking.com, the NU Hotel manager, Javier, generously took $50 off my bill when I was unable to arrive on the first day of my stay at the hotel. I was impressed and thankful.

    8.3

  • Lian
      United States of America
    July 24, 2014

    Friendly staff, great location, clean rooms, nice toiletries

    Nothing!

    10

  • John
      United Kingdom
    July 22, 2014

    We liked the atmosphere - polite, efficient. We liked the breakfast arrangements - cosy and informal. Nice at the tables outside too. Our son lives in Smith Street, Brooklyn, so the location was perfect.

    9.2

  • Richard
      United States of America
    July 8, 2014

    Location, Location, Location! A twenty four hour state of the art gym made for good times. The free bike rentals was a nice touch. Additionally, the staff was attentive and personable. kudos' to the young man at the front desk as he was very amiable and good natured. My only regret was not getting his name.

    10

  • Brandon
      United States of America
    July 8, 2014

    Proximity to restaurants, attractions.

    Small rooms, air conditioning in room only fair when hot and humid outside.

    5.8

  • Nick
      United Kingdom
    July 6, 2014

    Design, friendly and helpful staff, the location.

    8.8

  • Bruce
      Netherlands
    July 3, 2014

    great location on Smith street (close to restaurants) Close to Citibike dock (relatively) quiet Room was well maintained and nicely decorated (with local street art) Nice breakfast

    Most staff was very friendly, (but not all) View (we had a room on the back which was quiet, but no view)

    9.2

  • Sally-ann
      United Kingdom
    July 3, 2014

    Great location and a lovely stylish hotel. Live bluegrass music in the reception on Thursdy nights. Comfortable beds - great local restaurants, shopping and bars.

    The first night we were on the second floor and we were disturbed by the car lift next door clanging away every 10-15 mins - makes the floor shake. We asked to be moved and were moved to a much quieter room on the third floor and were vouchers for cocktails and a lovely note wishing us a better nights' sleep.

    10

  • Anonymous
      United States of America
    July 1, 2014

    Nice bathroom and products Very clean God gym Cookies!

    Bed needs to be bigger and it was very low to ground... Some staff was amazing and others a little rude/not overly hospitable. Also a little slow at the desk (waiting in line to ask a question etc) maybe need a concierge desk? Ticketing system for bags is a bit ridiculous.

    7.5

  • Ray
      United States of America
    June 30, 2014

    Nice modern fresh rooms, decent free continental breakfast, free bike rentals, close to a couple different metro stations.

    10

  • Anna
      Austria
    June 29, 2014

    perfect location for visting the City. Close to subway. Nice and helpful staff. Generous rooms

    actually no dislikes.

    9.2

  • Alan
      United States of America
    June 23, 2014

    room was large, great sheets & bedding. staff was super accommodating. free breakfast was better than expected. free bikes elevator service was fast. cool vibe overall

    no in and out parking

    9.6

  • Matthew
      United Kingdom
    June 18, 2014

    Staff were so friendly and knowledgeable. We took advantage of the free bike hire and cycled down to and across the Brooklyn Bridge. It was nice to see another part of the city than just Manhattan. The hotel and our room was always well presented and clean. Beds comfy and compared to Manhattan prices, this place is a steal! Free wifi in the room is a plus meaning we could keep in touch with friends back home. Lots of great eateries within walking distance - we were recommended Rucola which was exceptional. The burger joint on the other side of Atlantic Avenue was also pretty delicious.

    Failed to mention that the hotel is adjacent to the Brooklyn Detention Centre!!

    9.6

  • Steven
      United States of America
    June 12, 2014

    Loved the decor. Breakfast was great and the staff were extremely helpful and courteous. Parking was also easy and reasonable.

    9.6

  • Raymond
      United States of America
    June 5, 2014

    breakfast

    9.2

  • Anonymous
      United States of America
    June 5, 2014

    close to subway and event location. Good bed....robe

    traffic noise could be heard from 2nd floor room

    7.5

  • Nathalie
      Germany
    June 4, 2014

    Rooms were simple, modern and a good size.

    No bar on Sunday/Monday and limited bar hours. We were a large wedding party and would have loved to been able to spend our money there....and who doesn't love a mimosa with breakfast!

    8.8

  • Rita
      United States of America
    May 29, 2014

    My son and his family live around the corner - perfect for our visits. Loved the continental breakfast - cookies and coffee, bar, didn't use the gym but it liked nice. Great value!

    Sink a bit slow-running

    9.6

  • Charles
      United Kingdom
    May 28, 2014

    Good location, friendly staff.

    If i'm being really nitpicky, the doors into the hotel could be automatic to make it easy to get in and out. A little bit more storage in the rooms would be nice. The A/C unit was effective but a bit noisy. But these were very minor details.

    9.2

  • Alia
      United Arab Emirates
    May 26, 2014

    Loved the little amenities they thought off. Mini bar sells iphone charging kit and healthy snacks. Bedside tables are equipped with usb ports for charging. Business centre is super easy and convenient to use. And hey, free breakfast on the go!

    Location was alright. Walking back late night alone was not the greatest idea maybe but it seemed safe. I'm kind of a wuss!

    9.2

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