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Newest reviews for Hilton Manhattan East

  • Anonymous
      United States of America
    August 16, 2014

    Staff are the biggest asset of this hotel - the most professional, thoughtful and accommodating I've met as a business traveler.

    8.3

  • Jason
      United Kingdom
    August 4, 2014

    Safe neighbourhood, very quiet.

    Even with the discount you get with Booking.com, it's still over-priced and falls well short of the quality and standards of Hilton and other 4* hotels. Rooms at the side or back are dark and musky. Don't expect any help if you have large amounts of luggage. This whole paying for wifi thing, get over it, if your dropping large amounts of money on a hotel stay you don't want to be stung by wifi charges that are totally NOT necessary.

    4.6

  • Ronald
      United Kingdom
    July 31, 2014

    Friendly staff

    Very expensive WiFi Very poor quality towels Cluttered room

    5.8

  • Massimiliano
      Spain
    July 29, 2014

    Location

    Very small rooms. No free internet available in the rooms. This is a standard even in lower quality hotels

    6.7

  • Karen
      United States of America
    July 27, 2014

    Rooms good

    Lobby

    7.5

  • Elaine
      Malaysia
    June 25, 2014

    The hotel was located in a very good location. It is near the subway and lots of good eatery nearby. I was surprised by the room size - I expected it to be smaller, but it was a good size and was comfortable. Very quiet room.

    Free wifi should be available in the room instead of just the lobby. We did not have housekeeping services for 2 days during our stay.

    7.5

  • Melroy
      India
    June 21, 2014

    They charged more than the billed amount thru credit card.this is not fair. Getting back this amounts takes time. Till then my credit limit is blocked

    6.7

  • Rossa
      Ireland
    June 16, 2014

    Great hotel with very helpful and flexible staff. Location is perfect. Great value for money if you book on time.

    10

  • Anonymous
      United States of America
    June 15, 2014

    Rooms were clean and well taken care of. Great location for my purposes.

    9.6

  • Zeba
      Pakistan
    June 12, 2014

    Paolo in the restaurant was very courteous and kind

    the rate should include a simple breakfast

    9.2

  • Laura
      United States of America
    June 3, 2014

    Hilton Manhattan East is at an excellent location and has all old charm and beauty but is clean and well maintained. Our room was beautiful, comfortable and quiet! The staff was incredible! Cynthia surprised us with champagne and fruit as my husband was celebrating graduating with his Doctorate and it was our first time in NYC. While you might pay a little more to be right in the city I am completely happy with the value. It was the best deal I could find at the time yet I would've picked it and paid more if I knew then how nice it would be!

    10

  • Zeba
      Pakistan
    June 1, 2014

    Location

    Outdated taps. Door lock breaking

    7.9

  • Michael
      United Kingdom
    June 1, 2014

    Location is close to some main attractions and the room I was given was quiet as requested.

    Paid internet - surely Hilton must wise-up to the fact that all their major competitors have complementary wifi as standard?! Concierge seemed fairly disinterested at times.

    5

  • Zeba
      Pakistan
    June 1, 2014

    Location

    Washroom taps and door lock

    7.9

  • Nato
      Russia
    May 29, 2014

    Location was the best thing of this hotel. good quality of shampoo, conditioner and body lotion iron is in the room

    too cold in the room, poor facilities Wi-fi in the room costs about 15 $ per hour Wi-fi in a lobby doesn't work properly with apple products No mini-bar, slippers, bathrobe, cosmetic kit in the room Made was not attentive (took glasses away to wash and didn't return, forgot several times to bring tea) They charged me wrong amount of breakfast cost, what I found out too late. So, I was disappointed, because expected more from Hilton. May be in vain.

    6.3

  • Roland
      Australia
    May 16, 2014

    walking distance to UN and Empire State Building, short taxi ride to Times Square, or even walk is possible. Pub opposite the building is very good - food ok, music top. Short Taxi ride to Penn Station.

    bit noisy - but it's Manhattan Breakfast isn't brilliant but ok

    10

  • Eric
      United States of America
    May 13, 2014

    The staff at the front desk were good,

    Concierge was not aware that the front could give you change. They did. Also on Saturday I asked the concierge where the fitness center was and she did not specify which set of elevators I needed to use, so I ended up in the wrong tower. I.e. they need to be more descriptive

    7.1

  • Christine
      United Kingdom
    May 4, 2014

    Location!

    9.2

  • Louise
      United Kingdom
    April 26, 2014

    Good, clean hotel. Friendly staff. Great location.

    Pillows were far too soft.

    7.1

  • 雪纯
      United States of America
    April 23, 2014

    The room is very small and the facilities are kinda old and hard to use

    5.8

  • Anonymous
      United States of America
    April 18, 2014

    I requested 1 bed and got two beds

    7.5

  • Katarina
      United States of America
    April 16, 2014

    I loved the bathroom and the bed was so comfy.

    There wasn't a view of anything. When you looked out the window it's just the next building.

    7.5

  • Anonymous
      United States of America
    April 1, 2014

    The staff was excellent. They were very helpful in all situations. The location of the hotel was also a plus.

    10

  • Anonymous
      Singapore
    March 25, 2014

    Location and room size

    7.9

  • Anonymous
      United Kingdom
    February 15, 2014

    Location was very good

    İt was difficult to sleep because of noises It was really very noisy

    6.3

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