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5011 Westheimer, Houston, TX 77056, United States of America – Show map
Excellent location – rated 9.3/10! (score from 170 reviews)
Rated by guests after their stay at Westin Oaks.
|Corner King Room|
|Corner Room with Two Queen Beds|
|Executive King Suite|
|Deluxe King Room|
|Traditional Queen Room|
|Traditional Queen Room with Two Queen Beds||
|Deluxe Queen Room with Two Queen Beds|
|Traditional King Room|
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367 properties in Houston
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171 verified reviews
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Westin Oaks's staff speaks: English
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Golf Course (within 2 miles), Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room, Special Diet Meals (upon request)
WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and costs USD 9.95 per 24 hours.
Free public parking is available on site (reservation is not needed).
Private parking is available on site (reservation is not needed) and costs USD 29 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 170 reviews
Value for money
Show reviews from:
Located within a 10-minute walk from the premier shopping opportunities at the Houston Galleria, this modern boutique hotel features free Wi-Fi and a full dining experience at the on-site bar and...
Score from 428 reviews Very good
Only one block from the Galleria shopping center and a short drive from the heart of downtown Houston, this elegant hotel provides unbeatable accommodations, complete with exceptional amenities and...
Score from 113 reviews Very good
With an ideal location, directly connected to the Galleria shopping center in Houston, Texas, which offers over 350 stores, this hotel has comfortable guest rooms and convenient services.
Score from 149 reviews Very good
Located one block from The Galleria shopping area, JW Marriot Houston features a large outdoor pool area with whirlpool and 2 restaurants. It offers modern accommodation with free Wi-Fi.
Score from 101 reviews Very good
Crowdedness in parking area
No mini-bar in room.
The view from the room.
That the staff forgot to put the champagne and strawberries in our room before we arrived to surprise my husband. Offered nothing to make up for it!
I love the hotel for its confort and location
Crea líneas in the corridor outsiders the rooms
I liked the location, lobby was beautiful, check in was quick and room was clean.
Room was right next to elevators and although most people were quiet, heard doors slamming all night long, staff noisy with their carts, room not enough lights, TV initially not working and no one responded to valet car request from room when we were ready to check out. With tax, valet overnight was $32.
Best location. Huge rooms. Very polite staff.
Too loudly A/C. Sleeping is very difficult.
We had a corner room that was very spacious and comfortable.
The Bed IS still one of THE best beds in hotel rooms. Friendly staff. Convenient locación.
One has TO Beg for toiletries that once were placed in all bathrooms. Bathrooms need urgent renovation, look outdated. My room rate included free wi-fi, but it WAS charged as an extra to the hotel Bill. Other than that everything was fine.
I took this trip with mu daughter, we found the room very comfortable, bed is cozy and comfortable too. Lots of space.
Direct access to The Galleria
For the first time ever, my reservation via booking.com was missing in the system. Fortunately a room was available and I got it for the same rate as I had in my booking.
everything was good except my not like.
Having to pay extra for the internet. I can get free internet at a coffee shop but not at a hotel very interesting. Work on this
Location Great to rest, the beds are amazing People is very nice Food in room service great
Parking Service Facility Galleria near by Cleaned
Furnitures old design and traditional type
location, cleanliness.. size of rooms
no arrangement for vegitarian dishes in the restuarant
Expensive use of business centre - 11 $ per 10 minutes
Outstanding service and friendly mannerism.
What was there not to like?
This hotel was great for the a galleria shopping centre, which was a great shopping centre. Hotel was clean and comfy, plenty of room for us and our teenager.
Hotel didn't offer cafe-buffet which is faster, easy to choose and estimate price. Only provide little cafe with menu order close to Mall. We Need to visit nearest hotels which provide buffet (Marriotte, Sheraton etc)
Luggage porter made sure I did not have to carry luggage to our room. Also unloaded the luggage in room, picked up in room when leaving , helped me call for my car and loaded luggage back in car. I have never experienced such excellent service at any other hotel I have visited!
no business center : only one laptop, printer not working and 35 minutes to get a printing assistant. no towels in pool area no refill of bottle of water in the room far away from other Westin hotel i visited before
Short staffed particularly the bell desk and concierge
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