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Family Hanoi Hotel is set in Hanoi's Old Quarter Area, 984 feet from Ngoc Son Temple. Guests can enjoy the on-site restaurant. Every room at this hotel is air conditioned and has a flat-screen TV with satellite channels and DVD player. Some units feature a seating area where you can relax. Enjoy a cup of tea from your terrace or balcony. The rooms are equipped with a private bathroom with a bath and bidet, with slippers and free toiletries provided. Family Hanoi Hotel features free WiFi throughout the property. Bike hire and car hire are available at this hotel and the area is popular for cycling. St. Joseph Cathedral is 984 feet from Family Hanoi Hotel, while Hoan Kiem Lake is 1312 feet away. The nearest airport is Noi Bai International Airport, 13 mi from the property.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet, Breakfast to go


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 queen bed
1 king bed
and
1 queen bed
1 king bed
or
2 twin beds
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Guest reviews

Categories:

Staff
9.8
Facilities
9.3
Cleanliness
9.3
Comfort
9.5
Value for money
9.4
Location
9.7
Free Wifi
10
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Graham
    United States of America United States of America
    This is actually a group of hotels located just outside the Old Quarter and about a block away from Hoan Kiếm Lake. The address given here is a tourism office and from there they take you to the property. The building I was in is called Old...
  • Blando
    Philippines Philippines
    The vibe and ambiance of this hotel are excellent. The rooms, including the bathrooms, are spacious, and the hotel is well-maintained and clean. They offer tour services as well as bus or private car transfers to various locations. The staff were...
  • Britt
    United States of America United States of America
    The location is great (close to everything, but tucked in a corner of a quieter street). The room was clean and comfortable, and the staff were extremely friendly and helpful, especially Helen who gave us great advice and help arranging onward...

Hotel area info

Restaurants
1 Restaurant On Site

  • Family Restaurant
    • Cuisine
      American • Chinese • Dutch • French • Italian • Japanese • Korean • Malaysian • Mexican • Pizza • Seafood • Singaporean • Spanish • Steakhouse • Vietnamese • Austrian • Australian • Russian • Local • Asian • European • South African
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Family Hanoi Hotel
Great facilities! Review score, 9.3

Most popular amenities
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Room service
  • Elevator
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
View
  • City view
  • View
Outdoors
  • Terrace
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Evening entertainment
    Additional charge
  • Entertainment staff
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Video
  • CD player
  • DVD player
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
  • Baby safety gates
  • Baby safety gates
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Private entrance
  • Car rental
  • Laptop safe
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by stairs only
Languages Spoken
  • English
  • French
  • Vietnamese
  • Chinese

House rules

Family Hanoi Hotel takes special requests – add in the next step!

Check-in

From 1:00 PM to 12:00 AM

Check-out

From 12:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
4 - 11 years
Extra bed upon request
VND 300,000 per child, per night
12+ years
Extra bed upon request
VND 350,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB American Express Cash Family Hanoi Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Family Hanoi Hotel

  • Check-in at Family Hanoi Hotel is from 1:00 PM, and check-out is until 12:00 PM.

  • Room options at Family Hanoi Hotel include:

    • Family
    • Triple
    • Twin/Double

  • The prices at Family Hanoi Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Family Hanoi Hotel has 1 restaurant:

    • Family Restaurant

  • Family Hanoi Hotel is 1,500 feet from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Family Hanoi Hotel offers the following activities/services (charges may apply):

    • Evening entertainment
    • Tour or class about local culture
    • Bike tours
    • Bicycle rental
    • Walking tours
    • Cooking class
    • Happy hour
    • Entertainment staff

  • Guests staying at Family Hanoi Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • Kosher
    • Asian
    • American
    • Buffet
    • À la carte
    • Breakfast to go