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Hai Bay Hotel & Restaurant is located conveniently in the heart of Hanoi, within 5-minute walk to Hoan Kiem Lake and St. Joseph Cathedral. This 4-star hotel offers a 24-hour front desk. All elegantly furnished rooms come with wooden flooring, air conditioning and a cable flat-screen TV. Select room are fitted with a separate seating area. Private bathroom comes with either a bathtub or shower, free toiletries and slippers. A buffet or à la carte breakfast is available daily at the property. The restaurant serves both local cuisine and international dishes. Special diet menu is available upon request. Guests can relax at the spa which offers various healing treatments or get some drinks at the snack bar. Shuttle service is provided at the property at a surcharge if guests wish to use the service. Hoan Kiem Lake is 1640 feet from the hotel, while Thang Long Water Puppet Theater is a 6-minute walk from the property. Noi Bai International Airport is 13 mi away.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.4

Breakfast Info

Continental, Vegetarian, Vegan, Asian, Buffet, Breakfast to go

Private parking available


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
1 king bed
Bedroom 2:
1 twin bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
7.9
Cleanliness
8.8
Comfort
8.6
Value for money
8.3
Location
9.4
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Anna-lee
    Australia Australia
    The hotel was honestly beautiful for such a prime location and value for money. The photos are on point. You won't be disappointed if you stay here.
  • Hiroyuki
    Japan Japan
    Room and location are good. In terms of breakfast, I`m supposed that it`s better for everyone to have several menu.
  • Carolyn
    United States of America United States of America
    Location was perfect. In the heart of the old quarter but away from most of the noise

Hotel area info

Restaurants
1 Restaurant On Site

  • Unique Dining Hanoi
    • Cuisine
      Vietnamese • Local • International
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

Amenities of Hai Bay Hotel & Restaurant

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa
  • Non-smoking rooms
  • Private Parking
  • 24-hour front desk
  • Restaurant
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 6.5 ft)
Outdoors
  • Terrace
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
  • Walking tours
  • Evening entertainment
    Additional charge
  • Hot tub
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is needed) and costs VND 30,000 per hour.
    Transportation
    • Public transit tickets
      Additional charge
    Front Desk Services
    • Lockers
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
    • Business center
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Hypoallergenic
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Hypoallergenic room available
    • Wake-up service
    • Hardwood or parquet floors
    • Heating
    • Soundproof
    • Car rental
    • Laptop safe
    • Soundproof rooms
    • Elevator
    • Fan
    • Family rooms
    • Hair/Beauty salon
    • Ironing facilities
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    • Room service
    Accessibility
    • Wheelchair accessible
    • Entire unit wheelchair accessible
    • Upper floors accessible by elevator
    Spa
    • Locker rooms
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Spa facilities
    • Pedicure
    • Manicure
    • Beauty services
    • Massage
      Additional charge
    • Spa
    Languages Spoken
    • English
    • French
    • Vietnamese

    House rules

    Hai Bay Hotel & Restaurant takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of VND 1000000 is required on arrival. That's about USD 39. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free
    9+ years
    Extra bed upon request
    VND 450,000 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card UnionPay debit card JCB American Express Cash Hai Bay Hotel & Restaurant accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hai Bay Hotel & Restaurant of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    A damage deposit of VND 1,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    FAQs about Hai Bay Hotel & Restaurant

    • The prices at Hai Bay Hotel & Restaurant may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at Hai Bay Hotel & Restaurant include:

      • Twin/Double
      • Double
      • Suite

    • Hai Bay Hotel & Restaurant offers the following activities/services (charges may apply):

      • Spa
      • Massage
      • Evening entertainment
      • Pedicure
      • Happy hour
      • Foot massage
      • Beauty services
      • Back massage
      • Walking tours
      • Full-body massage
      • Cooking class
      • Spa lounge/Relaxation area
      • Tour or class about local culture
      • Head massage
      • Manicure
      • Neck massage
      • Locker rooms
      • Couples' massage
      • Bicycle rental
      • Spa facilities
      • Bike tours
      • Hand massage
      • Spa/Wellness packages

    • Hai Bay Hotel & Restaurant is 1,800 feet from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Hai Bay Hotel & Restaurant is from 2:00 PM, and check-out is until 12:00 PM.

    • Hai Bay Hotel & Restaurant has 1 restaurant:

      • Unique Dining Hanoi

    • Guests staying at Hai Bay Hotel & Restaurant can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Vegan
      • Asian
      • Buffet
      • À la carte
      • Breakfast to go