Please note that cruise itineraries, activities and schedules are subject to change, depending on the weather, tide levels and operating conditions.

A 24-hour advance registration is required before departure.

A surcharge of USD 100 applies for arrivals after check-in hours. All requests for late arrival are subject to confirmation by the property.

There will be a surcharge of 700,000 VND per person per night for 24 (Christmas's Eve), 31 (New Year Eve) in December 2024 and period between 28 and 31 January 2025 (Tet holiday)

Limousine bus services between Hanoi's Old Quarter and Halong are available at a surcharge.

Pick-up location – at any hotel within Hanoi’s Old Quarter Area

Pick-up time from Hanoi – between 8:30 and 9:15

Drop-off time in Hanoi – between 15:30 and 16:00

Private car transfers and airport transfer service are also available upon request with surcharge.

Please inform Dora Cruise in advance of your expected arrival time. Kindly contact Dora Cruise directly using the Special Requests box when booking, or contacting the Dora Cruise directly with the contact details provided in your confirmation email.

Cruise itinerary and schedule are subject to change without prior notice due to weather and operation conditions.

An additional charge for extra bed, room type and cruise itinerary requests.

WiFi is available on board but is weak because of geographic issues (mountains and islets on the bay).

Při check-inu je nutné předložit platný průkaz totožnosti s fotografií a kreditní kartu. Upozorňujeme, že vyhovění zvláštním požadavkům závisí na dostupnosti a může se na ně vztahovat poplatek.

Informujte prosím Dora Cruise o svém předpokládaném čase příjezdu předem. Tuto informaci můžete napsat do políčka pro zvláštní požadavky při rezervaci nebo se obraťte přímo na ubytování. Kontaktní údaje jsou uvedeny v potvrzení rezervace.