According to the requirements under Vietnamese law, guests are required to present their photo identification, passport or birth certificate of every passenger upon check-in.

Guests are responsible for self-checking room furnishing and facilities, food/drinks in minibar upon check-in and check-out as per regulations of the Hotel.

For any changes to the reservation, guests are required to inform the property at least 7 working days prior to check-in.

Guests may experience disturbances and noises from 09:00 until 16:00 at Bay View Restaurant. The property apologises for any inconvenience caused.

Kindly present children's birth certificate(s) upon check-in. If children's birth certificates are not provided, their age will be converted based on their height.

Full-board meals will begin with dinner on the day of check-in, and end with lunch on the day of check-out. Should you wish to have lunch on your arrival date instead of departure date, please inform the property at least 5 days in advance. This meal-change option is only available for arrival before 13:00 and departure before 12:00. Changing meal options on arrival day is not possible.

Room rates on [31 December 2022] not include a gala dinner. Compulsory Gala Dinner on [31 December 2022] at additional charge at 1.600.000 VND/ adult (above 12 years old) and 800.000 VND/child (4 - 12 years old) that collected at property

Kinakailangang magpakita ang mga bisita ng photo identification at credit card sa pag-check in. Mangyaring tandaan na lahat ng Special Request ay batay sa availability at maaaring may karagdagang bayad.

Kailangang magbayad sa pamamagitan ng bangko bago ang check-in. Makikipag-ugnayan sa iyo ang accommodation pagkatapos mong mag-book para magbigay ng instructions.