Struggled a bit with the pillows as they were very soft!

Excellent staff - friendly and efficient. Great facilities for children and adults. Great food.

Stayed in April 2024

Room rather dated for 4 star

Good location, great selection of food and super pool

Stayed in February 2024

nothing - everything was great!

Great food, friendly staff and modern, well appointed facilities.

Stayed in January 2024

Nothing

Eveything was perfect! Location, hotel facilities, room, cleanliness, great food, good rates for half-board, and the excellent service of all hotel staff!

Stayed in December 2023

Live music at saturday evenings can be bit loud.

Nice hotel and room (family suite). Pool area works for kids and adults.

Stayed in July 2023

The internet connection was very slow in our suite but it was very good in the second building where the swimming pool and all facilities

This is our second time to stay at Berghaf hotel , Perfect for a family trip, all facilities made our stay fabulous, food options for breakfast and dinner were so delicious, definitely coming back again.

Stayed in August 2023

Nothing

All excellent, above says it all

Stayed in August 2023

The hotel is in a great location, close to the train/bus station and within walking distance of the main cable car stations and the shops. Staff were friendly and welcoming. The food was good with buffet options for starters and dessert. Would stay here again.

Stayed in August 2023

The dining staff he give me orange juice by charge 6 euro !

Facilities + food

Stayed in July 2023

Our room was a little outdated. Clearly some of the hotel has been renovated to a high standard but some rooms are still very 80's.

Food was good in the restaurant. Good provision for children and a good selection. Staff were very friendly and helpful. Spa was great.

Stayed in April 2023

This is a lovely, friendly hotel.

Stayed in March 2023

I stayed in a penthouse room. The configuration was less than ideal - there was a step up to the bed which was on a shallow platform. There was an automated light that switched on (PIR) when it was dark, to avoid stumbling on the step, but it often switched on during the night in response to turning over in bed! There was also a high step up to the balcony door and the balcony itself had a high wall so that it was not possible to sit on a chair and see over the top! One (only) high stool was provided to overcome this issue but overall the situation was a compromise. I would not book this room again.

The hotel staff were excellent - polite, charming, helpful without exception. The atmosphere was calm and relaxed. I thought the meal plan in the hotel was very good. I particularly enjoyed the breakfasts and the dinners were generally very good. I thought the drinks in the restaurant were reasonably priced. The restaurant staff were excellent - polite and professional. The spa area and pool were lovely and very relaxing after a day's skiing. They were a real bonus to the stay in the hotel.

Stayed in March 2023

You can not order drinks to the pool , it would have been nice to have..

The stuff was very friendly, the family rooms were spacious and the meals were great! Would highly recommend!

Stayed in March 2023

nothing not to like 👍

all round perfect hotel, good location, clean, impeccable food and A1 facilities! Back next year 💯

Stayed in March 2023

no slippers were provided considering it was a spa hotel so we had to walk barefoot to the spa - it was quite a distance. Bathrobes were provided so was surprised by lack of slippers - other guests had to w all barefoot also.

The spa!

Stayed in March 2023

no internet connection in room at the 3rd floor , bed linen was not repleaced during the all week of stay although asked for

Breakfast and dinner was great and tasty. The pool and spa were excellent , location is great close to ski bus

Stayed in January 2023

Kids buffet could be better - almost the same food (pasta) every day

Great stay in August, big plus for playground in the dining room. Good location, super massages, nice personnel. Nice outdoor playground for the kids and generally plenty of activities for the kids in the area.

Stayed in August 2022

The suite has no electric kettle and no ironing facility, but it did not affect our stay

super clean, comfortable bed, very delicious food wonderful staff perfect for families with kinds, value for money defiantly coming back again

Stayed in August 2022

X

.All. Food, place,.

Stayed in July 2022

Room a bit dated and strange configuration.

Amazing location and facilities - lovely spa

Stayed in June 2022

Pillow was flat, but to the hotel's defense I could have asked for a replacement or another.

Sauna is fantastic, buffet breakfast and dinner were excellent, room was very comfortable, ski locker area is up-to-date, ski bus stops in front of hotel which is ideal, and very nice, and staff was accommodating.

Stayed in April 2022

No tea/coffee making facility in the room. No fridge in the room.

Location superb. Staff friendly and helpful. Excellent pools indoor and outdoor On-site parking

Stayed in April 2022

Nothing

Austrian ambiance, friendly staff, food and facilities. Amazing pool and spa area and excellent ski/boot room.

Stayed in March 2022

Nothing

The facilities were fantastic and the staff superb. Food also very good.

Stayed in March 2022