The TVs are not smart so remember to bring an adapter if you want to watch movies. I was pretty disappointed with the maid service. They emptied the bins and folded the duvets and that was about all. They didn’t knock before entering so on 3 occasions we were in. To be fair we hadn’t put up Do Not Disturb signs but still… We were given one small thin towel and a hand towel each and these were not changed during our week there. The sheets weren’t even smoothed on the beds. Nothing was wiped down. At £6,000 for the week you’d expect better. Also our room was near the boot room so it was noisy so no alarm needed to go up skiing.

The two bedroom apartment was nice and it had a decent sized kitchen and a roomy kitchen table and tv area. The windows and doors was excellent quality.

Stayed in March 2024

Everything was perfect

Spacious , stylish , well equipped and comfortable apartment. Superb wellness facilities. Very helpful staff

Stayed in March 2024

We don't have any complaints. Our stay was very pleasant.

The apartment was spectacular, very spacious and clean. Everyday cleaning service was very welcome. The location of the property is very convenient, 2 minutes from the ski bus and 4 minutes from the drag lift that takes you to the gondola. The spa area is fantastic.

Stayed in March 2024

No negatives that I could think of.

Pool was lovely, well kept & a reasonable size for the size hotel. Room had all the necessary amenities & again well kept. Bedroom was well soundproofed even though we were right next to reception, couldn't hear anything when in the bedroom. Daily housekeeping for bins & loo roll check. Ski room was great with heated boot poles. Close proximity to supermarkets piste & small town. Ski bus stops very close to hotel. Though close, Scheiber ski shops offers ski storage for €3 per day per set for those lazy like me.

Stayed in February 2024

The only criticism would be that we couldn't log into our Netfilx account on any of the TV's and believe me this is a very small inconvenience.

The location is to die for, such a beautiful place. The apartment, what can I say other than it is amazing with long stretching views over the Alps

Stayed in August 2023

Everything was perfect!

The accommodation is in an excellent location, in a quiet, yet central location. The huge balcony offers a great view of the surrounding mountains, and the sunrise is also amazing. The apartment is perfectly equipped with quality appliances. I think the quality of the accommodation itself is easily 5-star, it has a fitness room, sauna, and a huge indoor pool. All levels can be reached by elevator! What is even more important to me than these is the attitude of the staff towards the guests. Whether it was to the Hungarian staff or to the others, everyone smiled, was kind and did an excellent job. The restaurant across the street has excellent food, the service is fantastic, the breakfast buffet is very tasty and varied, I felt at home. At this accommodation, in any season, I can find what I need to relax and spend quality time. The proximity of the surrounding "Hochalpenstrasse" is also an excellent center for hiking by car (Timmelsjoch, Stelvio Pass...) Thank you for this experience!

Stayed in August 2023

No bottle opener in the kitchenette.

Everything, the second stay was as good as the first one. Great location, nice staff, comfortable rooms.

Stayed in August 2023

I recently had the pleasure of staying at Chalet Obergurgl Luxury Apartments with my two sons, and our experience was nothing short of exceptional. The location is truly magnificent, offering stunning views and easy access to surrounding attractions. The apartment itself was superbly equipped with everything we needed, ensuring a comfortable and hassle-free stay. A standout feature for us was the exquisite spa zone, providing the perfect relaxation after a day out. The staff were incredibly welcoming and accommodating, adding to the overall positive vibe of our stay. We are already looking forward to our next visit. Highly recommended!

Stayed in August 2023

Breakfast did not meet the quality of the rest of the accommodation. Could be improved by offering freshly squeezed juice, fresh loafs of bread to cut, fruit salads, more quality cold cuts and cheese and greater choice of (healthy) cereals. I also think that the coffee could be improved.

Fantastic location, very nice during the summer holidays as there were not many people. No reservation needed for restaurants, no queues, a lot of charm, nature and fresh air to breathe for people who like to avoid the crowds. The views from our apartment were stunning, lots of walking trails available, easy to navigate. The lift took us up to the Hohe Mut Alm which has very nice views and great food. Views on the glaciers with trails going back to the village that are manageable for people with a moderate fitness level. We felt very much at home in Obergurgl and will try to come back. Biggest compliments for William who is doing a fantastic job at running the place and who is the most energetic and positive person we encountered. He has a unique quality of combining professionalism with establishing a personal connection to clients. Beate & Sammy

Stayed in August 2023

Everything was good.

The host was a very nice and helpful person. He was always available whenever we needed him and genuinely polite. The apartment was very luxurious and big, and the view was amazing.

Stayed in August 2023

The choice of interior design pays the duty sometimes to practical aspects. No broom and dustpan, no vacuum cleaner, no micro-wave oven, few pots and pans (above all a grill pan), no tablecloth... At the reception there is nobody, only a phone number to call. Unfortunately the recorded message is only in German and it was not clear that the apartments are managed by the reception of the hotel across the street. Fortunately another client had the same experience and helped us to sort this out. Also not clear which parking places are private and which are available to guest (we have been requested to move the car when we were at dinner)

Nice and big apartment in a big five-storey building. The apartment on the ground floor had a private big garden and three rooms each with its own bathroom, suitable also for different families in the same apartment. Nice gym with cyclettes and tapis roulants equipped with a fantastic software interface.

Stayed in July 2023

Everything was superb

Amazing chalet with stunning views in a great location

Stayed in July 2023

I live this property, it’s perfect in every way. We love self catering but this property has all the facilities of a 5* hotel. The pool is amazing and the owner is an absolute legend!

Stayed in February 2023

Unfortunately, we had a room next to the private rooms of the employees and every time they were cooking our apartment was full of the smell which was unpleasant.

Great location, spacious & well equipped rooms, wonderful view. The restaurant across the street is a great place to dine and their pizza is very good.

Stayed in March 2023

Everything was perfect.

Great place to stay even for just a night. Lovely host and beautiful facilities. Super close to the nearest lift and beautiful views out of the rooms.

Stayed in January 2023

nothing - may benefit to have a stand on the table for hot pans .

The apartment was very clean , good cooking facilities and plenty of room . Pool and spa facilities were of a very high quality. The apartment is also very well situated for both ski fields and the bus 😀

Stayed in December 2022

Short walk to the ski lift down a hill. Hard walking back up at the end of the day but its not very far.

Stayed in April 2022

nothing

Great location, very comfy, spectacular views, spotlessly clean, friendly staff, spa beautiful

Stayed in March 2022

no space to store food, Nescafé coffee machine

good floor plan, nice staff and nice facilities

Stayed in February 2022

The smell in the SPA.

The location, the landscape, the facilities, the tranquility, everything was perfect. The property offers access for excellent hiking tours.

Stayed in August 2021

Service, or lack thereof. The place is set up to work almost without any staff. That is a nice dream, but it doesn’t really work, and definitely not at this price range. Have a problem? No one to help. Phone/Whatsapp? Nothing. Also, when there was stuff, it showed lack of experience. After letting us in into our room at half past noon, “sorry, but I can’t give you the keys up until 3PM (checking time) because my boss wouldn’t approve”. Hmm, oook. Also, pretty new, but some things don’t work, haven’t been fitted, like doors in kitchen cupboards, with the screws that weren’t screwed left there. And while the quality is good, if you are going to have a dishwasher, please a small set of dishwasher tablets. If I wanted to go shopping like if I was at home for every small need, I would stay at home ;)

Nice apartments.

Stayed in March 2024

I would like to share my negative experience with Chalet Obergurgl Luxury Apartments. We had a holiday with 2 children: 6 and 5 years old, in the very season in February, so the prices corresponded to the level of expensive and prestigious mountain resorts, but, unfortunately, the level of apartments and service did not reach that level. We found out in advance that they do the cleaning every day, because we all have allergies. We have been assured that cleaning is made once per day and bed lined will be changed. Cleaning team came to us every day, but it felt like it was just for show, because the trash can was overflowing periodically, as if no one noticed it. Bed linen and towels were not changed. No one did anything in the bathrooms, they didn't wipe the floor. The most important - food. The restaurant is always fully booked, so they can't even accept their guests for dinner if you haven't booked table several weeks in advance. You will agree that it is very strange that at the hotel, the restaurant does not give priority to its own guests, and there is no Austrian tradition when they set a table for you. We knew the problem with catering in Austria, we reserved breakfast and dinner in advance and received a confirmation letter, because running around the city with small children in search for food is not the best activity. As a result, several times we were refused dinner, without explaining the reasons, they said that there were no seats, even though we had a letter confirming that dinner was ordered. This situation when we have been rejected for a dinner came together when our child got sick and we had to visit doctor. In the evening, our little girl fell asleep hungry and cried that she wanted pasta. Breakfast was at level of 2 stars hotel. The attitude of the personnel was like that they are missing staff, they all were very busy. We will never come back to this place again in our lives, and we do not recommend it to you!

Nothing

Stayed in February 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in March 2024