Mariahilfer Straße 57-59, 06. Mariahilf, 1060 Vienna, Austria
#203 of 379 hotels in Vienna
Guests' ChoiceBased on 420 hotel reviews
8.3Cleanliness
8.9
Comfort
8.7
Location
9.5
Facilities
8.2
Staff
9.3
Value for money
8.5
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 13, 2024
Kuvay
TurkeyNice hotel, clean.
Stayed in May 2024
Reviewed: April 19, 2024
Megstu_keliauti
LithuaniaCofffee 2eur per capsule. Homeless people next doors, no Hotel feeling.
Distance to the city center and Ubahn. Very clean.
Stayed in April 2024
Reviewed: April 11, 2024
Rijane
EgyptNothing
Location is perfect. Very clean and nice hotel
Stayed in April 2024
Reviewed: March 21, 2024
Beverly
SingaporeThe wifi is slow. The tv channels has 2 English channels,CNN and BBC.There are no other channels to choose from.Hope they will add more English channels.
The place is near the shopping centre. It is near the U-Bahn transport Very clean. The receptionist is nice and helpful.
Stayed in March 2024
Reviewed: February 5, 2024
Jose
PortugalThe entrance is confusing, it's inside a building
Room was confortable and location is great
Stayed in February 2024
Reviewed: December 30, 2023
Audrius
IrelandBreakfast is just cold food
Stayed in December 2023
Reviewed: December 17, 2023
Ermira
AlbaniaNo negative comment
The fact that I visit and stay often at the property is the best sign why I like it, all the above comfort.
Stayed in December 2023
Reviewed: December 13, 2023
Jing
Australiagood location, clean room, staff are friendly
Stayed in December 2023
Reviewed: December 13, 2023
Lubomir
Czech RepublicNoise from the nearby construction. Missing some stream service or more international TV channels.
Warm. Many shops, downtown in vicinity, trafic connection and Christmas markets.
Stayed in December 2023
Reviewed: December 7, 2023
Radu
DenmarkHotel looks a little bit outdated. I was given 3 keys at check-in: one for the main door, one for the hallway door and another one for my room. So I had to carry them with me all the time and manually open every door. I expected a more modern solution (e.g. card, chip) to open doors. Also, the room had a window looking into the stairs hallway (so basically no view) and it was quite nosy at times when guests were coming and going. No option to regulate heating temperature in the room (it was a little bit cold for me).
Good location, literally on the main street and just a few steps from the metro station. Reception staff was friendly and helpful. The room was clean and the bed was comfy. Overall, it's ok choice for 1-2 nights.
Stayed in December 2023
Reviewed: December 5, 2023
Alexandra
RomaniaThe location
Stayed in December 2023
Reviewed: November 13, 2023
Jade
AustraliaOnly minor things...There was no free coffee or tea in the room, and no conditioner. They have a coffee pod machine but asked for $2 euro a pod!
Great location, walking distance to the centre of Vienna and really close to the underground for everything else. Very comfortable bed Amazing bathroom
Stayed in November 2023
Reviewed: November 8, 2023
Gamera312
JapanRoom key is a classic key, not a card type. I can bring it with me hotel outside but a little bit heavy.
Room and bathroom are beautiful, wide and clean. Shower is hot with high pressure in a wide shower booth. Refrigerator is also available!
Stayed in November 2023
Reviewed: October 30, 2023
Dale
United KingdomHaving to pay for coffee in room. No English TV channels.
Very good bathroom. Very clean and good location.
Stayed in October 2023
Reviewed: October 24, 2023
Georghiou
CyprusThe room toilet was a bit small but overall the room was functional and very spacious with storage place at the bed area
What we liked: Location, cleanliness, friendliness and help of staff, facilities available in the room and hotel In general, good value for money considering the place.
Stayed in October 2023
Reviewed: October 22, 2023
Visar
AlbaniaEntering the hotel was unusual. We had to pass three doors to go to our room. There was a lot of noise on the first day.
Location, staff, cleanness. The room was cleaned every day. The location was very good.
Stayed in October 2023
Reviewed: October 15, 2023
Adam
United KingdomIt's out of the hotel's control, but there are big roadworks happening just outside. They started at 6am and meant for a very early wake up. I could imagine on a weekend it may be noisy as it's on the main road. Would have liked just a kettle and tea options as there is on a coffee machine which you have to pay for and no milk. The corridors can be noisy at night.
Great room. Very comfortable. Located just In front of the Zoo if that is of interest to you and also less than 10 minutes walk the the market Street which I would recommend. There are lifts at the hotel too so stairs are not an obstacle.
Stayed in October 2023
Reviewed: October 10, 2023
Ermira
AlbaniaNothing to be mentioned
Overall, the hotel is good.
Stayed in September 2023
Reviewed: October 5, 2023
Hanita
IsraelThe location is great
Stayed in October 2023
Reviewed: October 5, 2023
Molledei
France-Breakfast buffet is expensive and there should be coffee /tea pots available instead of having to ask for small cup of coffee every time.
-geographic situation -possibility to leave luggage before check in and after check out
Stayed in October 2023
Reviewed: October 2, 2023
Maria
CanadaAir conditioning didn’t really work properly but not a big deal.
Great location, staff was very friendly, room was comfortable.
Stayed in September 2023
Reviewed: October 2, 2023
Stephen
IrelandNothing
The room was very comfortable, clean, and well maintained. The staff were very helpful and friendly. The location is exceptionally convenient. I took advantage of the useful and good value laundry service, and having decided to extend my stay the hotel transferred me to a second, also satisfactory room. Overall excellent standards throughout.
Stayed in September 2023
Reviewed: September 20, 2023
Mark
United KingdomDue to its central location the area around the hotel can be noisy at night, as there were a couple of non-aggressive homeless people who congregated in the alley next to the hotel. Also, my room was next to reception.
Staff were friendly, the laundry facility was very good value and a real help as I had been travelling for some time, and the hotel is really centrally located.
Stayed in September 2023
Reviewed: September 6, 2023
Sabuhi
Azerbaijanyou have to pay 2-3 euros to use coffee capsules in your room, was a bit strange for me.
The location is very good. Lots of cafes, shops around. The hotel occupies one level in a building, has some 10-12 rooms. Quiet, clean, the reception was friendly. Value for money.
Stayed in September 2023
Hyderabad, India
Savonlinna, Finland
Yogyakarta, Indonesia
Portland, USA
Los Mochis, Mexico
Nai Yang Beach, Thailand
Castle Hill, Australia
Reggello, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content