Not much not to like. The room was comfortable however the toilet and shower were separate and the space for the toilet was very small with both having a bit of difficulty closing the door when we needed to use it.

All the team at the Donauwalzer were brilliant, friendly courteous and always ready to help. We didn't spend a lot of time at the hotel, as we spent the majority of our time in the city however all the interactions we had with the team were extremely positive. We noticed that on Sunday morning at breakfast a live music was being played with a violinist and a pianist in attendance. While we didn't actually stay for breakfast we both thought this was such a sweet and lovely Idea.

Stayed in April 2024

Road noise from main road. Slobbering house picture covering one wall of our top floor room

Location good for where we wanted to go. Interesting building

Stayed in April 2024

Maybe more power outlets in the room just with all the electronic charging that had to be done, phone, external battery, laptop. Had to alternate charging between a few electronics. Sometimes it could get a bit loud from the noise outside, but if you're used to typical city life it's not an issue.

The room was large, the shower is top notch and the bed was comfy. The staff are really nice and polite. The building itself is quite impressive to admire. The interior design of the hotel is a fusion of old Vienna and modern so it is really aesthetically pleasing to be in.

Stayed in April 2024

The area where the hotel is located is not the greatest. Not a lot of restaurants or coffee places.

This is a lovely hotel, with great staff and located very conveniently to go in/out Vienna city center. The night staff was very accomodating, and helped me and my toddler with everything we needed (warm milk, crib, even a teddy bear!)

Stayed in March 2024

There is nothing to reflect about. All in all, at least in line with the price-performance ratio or much better. So, nothing to add.

Charming crew! All in all everything fine. There is one thing to highlight above all: THE BREAKFAST! Amazing selection, great quality. Great value for money.

Stayed in March 2024

TV had no English channels Would have liked an extra pillow (I should have asked for an extra one)

Value for money

Stayed in February 2024

No comments

Truly fantastic hotel with great location & atmosphere, beautiful & clean room with good facilities and excellent breakfast with the very nice support of your friendly staff!

Stayed in January 2024

Heating in bedroom and bar area could have been warmer

Second time of staying because convenient for our business meetings and to walk into city centre. Hotel offers a very pleasant stay

Stayed in January 2024

A little noise from the busy street, but my ears are maybe too sensitive :-)

Breakfast was absolutely fantastic! We had a 4 beds family rooms and it has fitted just perfectly...

Stayed in November 2023

Rooms need renovation, small and with overused bed mattresses not for big families.

Very close to the city center with very good transportation connections. Renovated lobby.

Stayed in December 2023

Shower was not consistently one temperature and toilet room was very small in the double room, difficult to shut the door when using it. I am gluten free and the bread took over half an hour to come out for breakfast and I was somewhat limited to what I could have but still paid the same money. Which was expensive for not much food.

Good location, staff friendly and rooms were homely

Stayed in December 2023

Expensive breakfast and parking. Parking a few blocks away from hotel.

Very clean and comfortable. We had an extra guest and the staff made a bed and got linens for the immediately with short notice. Very close to multiple public transportation stops.

Stayed in December 2023

A bit far from the city center and not many restaurants near the hotel.

Nice hotel, the room was big and the staff was helpful.

Stayed in December 2023

The staff is so friendly and accommodating! Breakfast was good, rooms were tidy and warm, and everything was just nice!

Stayed in November 2023

Every thing was great .room location staff price .... 👏

Stayed in October 2023

The area is a bit noisy.

Cozy hotel. Good rooms. Breakfast was very nice, however expensive. The staff on the reception desk (2 young men) both were very nice and helpful with all my requests.

Stayed in September 2023

There was no fridge in my room and the toilet was not properly cleaned. i could see really bad stains under the seats when i bent down in the bathroom. i really wish they will be attentive with what the cleaners do

The staff, the structure of the hotel and the style of the room.

Stayed in October 2023

The room is very small, some may find it uncomfortable. But everything suited me. The room is near the elevator and sometimes clients close the doors noisily, you can hear it. The air conditioner is directed towards the bed, but this is a problem in almost all hotels. The room is far from the reception and there is no Wi-Fi.

The room is very well thought out logically. Compact, but has everything you need. I asked for a quiet room, which was kindly provided. The breakfast is wonderful, beyond all praise. A vegan has a lot of different goodies for himself. And the live music at the weekend breakfast is wonderful. I had great pleasure. The administrator kindly printed out my boarding pass for the plane.

Stayed in August 2023

Did not have breakfast. Good location. Staff very attentive. All night reception and bar.

Stayed in September 2023

the Gertel is loud

nice interiors, friendly staff, breakfast amazing and convenient,

Stayed in September 2023

A bit isolated, not much to do in the neighborhood

Comfortable family room with comfy beds, ac, close to public transportation

Stayed in August 2023

Nothing very bad, but some hiccups. We booked one room with twin bed (for me and my wife) and another one with two single beds for our kids. However upon arrival we were told that the room for kids has one double bed. Only after we protested it turned out that there actually is a two-single-beds room available. The beds were put together so the staff had to come and move them apart and bring extra sheets. I don't really know if that's because of Booking.com not relaying info correctly or because of some other issue, but we made a specific point to have two single beds in a room for kids and that's not what we were offered. The other room, the one with double bed for me and my wife, had no separate bathroom, the shower was in the room itself, separated only by a glass pane. It looked cool but didn't feel very private, also it was difficult to shower without spilling the water on the wooden floor of the room itself (which had some dark discolourations already). The toilet was set up in a separate, very small closet-like space, so tiny that with doors closed it was actually difficult to use it (think banging your knees on the door when sitting on the toilet). That was the biggest drawback of the whole setup to be honest, it was simply uncomfortable. The cleaning staff did not replace our towels, they were not drying because of the AC so we left them on the floor which usually means 'please replace our towels' but they just hung them up all drenched back on the hooks. The room was also not very soundproof, we were woken up by people having a regular conversation next door (which is another issue, if you're in a hotel, you might want to perhaps NOT have a family discussion on 8AM on a Sunday).

Convenient location near the U station. The hotel itself looks quite nice and the staff is nice and helpful. It's an old building with some really cool features, like old oak floorboards or vintage staircases and elevators. Very efficient AC (quiet but powerful) which was a really nice feature as it was scorching hot outside. A nice selection of foods at breakfast, with some really good sweets (cakes and such). The rooms and all facilities are well taken care of and clean. Since it's an old apartments building converted into a hotel, the rooms have surprising shapes and don't feel impersonal as hotels often do.

Stayed in August 2023

- very thin walls and you can hear your neighbors - in the room was no towels. i asked to bring me and had to wait for about an hour till they bring me. - the phone to call reception didn’t work, so you have to either go downstairs or call to Hotel’s mobile number

- very good location - amazing breakfast - very clean rooms - very pleasant staff

Stayed in August 2023

no car parking next to the hotel

The rooms design and concept, in addition to considering my note of having a kid and the booking for 2 rooms is for one family.

Stayed in August 2023