Auerspergstraße 61, 5020 Salzburg, Austria
#11 of 126 hotels in Salzburg
Guests' ChoiceBased on 519 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.2
Facilities
9.3
Staff
9.5
Value for money
8.5
Free WiFi
9.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 13, 2024
Jessé
BrazilPleasant stay, beautiful and functional place, good located and the staff, specially in the restaurant/bar, are greatefully helpful and nice. Good place for children too, with a small, but interesting kids area, patio and fountain.
Stayed in May 2024
Reviewed: May 9, 2024
Mike
New ZealandSuperior Double room with plenty of room and quiet, complimentary access to sauna and steam room.
Stayed in May 2024
Reviewed: May 9, 2024
Kenlong
ThailandNothing
Clean and comfortable
Stayed in May 2024
Reviewed: May 9, 2024
Vishal
IndiaThe location, cleanliness and the rooms!!
Stayed in May 2024
Reviewed: May 8, 2024
Oleksandr
UkrainePerfect service. Excellent breakfast. Comfortable room
Stayed in May 2024
Reviewed: May 2, 2024
Jackie
United KingdomNothing
The property was quirky, with a very positive community and environmental ethos. We loved the garden. Our room was very well appointed and comfortable, really a home from home. Breakfast was great! Staff were very friendly and accommodating.
Stayed in April 2024
Reviewed: May 1, 2024
Julian
GuernseyEvening menu
Location staff & breakfast
Stayed in April 2024
Reviewed: April 29, 2024
Lawrence
United States of AmericaNothing.
Excellently appointed room with a wonderful garden view.
Stayed in April 2024
Reviewed: April 28, 2024
Peter
AustraliaNothing. Easy to walk from train station and into Salzburg.
Superb hotel, luxury in a world of many tourists it is a haven of tranquillity while providing exceptional service. The staff were attentive and sort ways to make our stay even better.
Stayed in April 2024
Reviewed: April 28, 2024
Rebecca
United States of AmericaThe fact that the we had to check out and couldn’t stay longer!
Everything was outstanding!
Stayed in April 2024
Reviewed: April 25, 2024
Valerie
United KingdomNothing
Breakfast was lovely
Stayed in April 2024
Reviewed: April 23, 2024
Christine
United KingdomNothing really, fantastic value for money.
Hotel was lovely and clean, food was excellent, service at reception, the bar and restaurant all friendly and efficient. Great location, and good public areas. Room and bathroom was very good.
Stayed in April 2024
Reviewed: April 21, 2024
Katharina
AustriaLovely hotel in Salzburg, perfect location for a city stroll but also quiet for relaxing in the spa! Delicious breakfast buffet, nice bar in the hotel and the staff were absolutely amazing!
Stayed in April 2024
Reviewed: April 20, 2024
Kent
United States of AmericaStaff said that there was no elevator. But we notice that there was one and people were using it.
breakfast, room
Stayed in April 2024
Reviewed: April 20, 2024
Kate
United KingdomCouldn’t get the room quite as cool as I would’ve liked for sleeping.
Good location. Within easy walking distance of the main attractions/old town. Nicely decorated hotel and rooms were clean. Staff were friendly. Breakfast was nice.
Stayed in April 2024
Reviewed: April 13, 2024
Helen
United KingdomComfy bed, friendly staff, lovely room, great breakfast with plenty of choice. Good location in a quiet area of the city but just a 10 minute walk to the old town.
Stayed in April 2024
Reviewed: April 11, 2024
John
United KingdomRoom was amazing. Staff were very polite and helpful. Breakfast lovely. A fabulous hotel. Would definitely recommend.
Stayed in April 2024
Reviewed: April 6, 2024
Stephen
United States of AmericaNo turn down service, adjusting water temperature in shower tricky. Soap provided not great
Comfortable homey room, each one different with mid century style furniture. Fantastic breakfast. Bar great and hours good
Stayed in April 2024
Reviewed: April 6, 2024
Rosa
United KingdomThis was an exceptionally lovely hotel. Room was great, all the staff were helpful and friendly. Breakfast was fantastic and service was brilliant even when very busy.
Stayed in April 2024
Reviewed: April 1, 2024
Khaiat
SingaporeThe staff is absolutely exceptional! Coming from different countries, they are all amazing! The hotel is known for its breakfast, which is superb. But the dinner, and the bar are also excellent. The location is very quiet, the garden highlight the calm of the place. Located within walking distance to the sightseeing places, this is a great place to stay.
Stayed in March 2024
Reviewed: March 31, 2024
Ivan
United KingdomMany thoughtful touches. Happy surprise to find a stimulating bookshelf. Lovely garden.
Stayed in March 2024
Reviewed: March 30, 2024
Klaus
BelgiumA splendid breakfast is served in a cosy atmosphere.
Stayed in March 2024
Reviewed: March 28, 2024
Cheryl
United KingdomNothing
Located in a quiet residential area, about a 10 minute walk into Salzburg old town but some shops and restaurants are only 5 minutes away. Good room nicely furnished. Had a problem with our original room but this was dealt with quickly and efficiently by the friendly staff on reception. We did not have breakfast in the hotel so can’t comment on the food
Stayed in March 2024
Reviewed: March 28, 2024
Sunando
United KingdomAmazing property- great location and fantastic staff
Stayed in March 2024
Strasbourg, France
Boston, USA
Geroldswil, Switzerland
Ao Nang Beach, Thailand
Kamloops, Canada
Trogir, Croatia
Kallithea Rhodes, Greece
Kranj, Slovenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content