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Reviews of The Poolhouse Boutique Lodge

Seigweg 325, 5753 Saalbach-Hinterglemm, Austria

#53 of 196 vacation rentals in Saalbach-Hinterglemm

Guests' Choice

Review Score

Based on 17 apartment reviews

8.6

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.0

  • Location

    8.5

  • Facilities

    8.9

  • Staff

    8.4

  • Value for money

    8.2

  • Free WiFi

    6.9

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Showing 1 - 17

  • Reviewed: March 26, 2024

    9.0
    Poolside at the pool house.
    • Leisure trip
    • Family with young children
    • Appartement mit 3 Schlafzimmern Top 2
    • Stayed 7 nights
    • Submitted from a mobile device

    The pool could have been a touch warmer but that's a tiny nit-pick. All of the staff interactions were via a chatbot. This worked out fine but may not be to everyone's taste.

    Wonderful spa facilities and pool. Right next to the ski bus and supermarket. Lovely atmosphere in the whole property via piped music in the hallway. The prettiest ski room we've ever encountered.

    Stayed in March 2024

  • Reviewed: March 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Appartement mit 3 Schlafzimmern Top 6
    • Stayed 7 nights
    • Submitted from a mobile device

    Our apartment was more out-of-date than what we expected based on photos. You need bus or taxi to get around conveniently. One of the bathrooms was dirty when arriving and also one of the pillow cases. Too early check out without possibility for locked baggage storage. No forks in the appartment.

    Nice spa and outdoor pool. Modern facilites overall. Good value. Great info web page.

    Stayed in March 2023

  • Reviewed: January 1, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Appartement mit 2 Schlafzimmern Top 10
    • Stayed 5 nights
    • Submitted from a mobile device

    Nice clean apartment with enough room. Great location as to shopping and ski. Great poolarea.

    Stayed in December 2022

  • Reviewed: August 11, 2022

    9.0
    great
    • Leisure trip
    • Family with young children
    • Appartement mit 2 Schlafzimmern Top 10
    • Stayed 4 nights
    • Submitted from a mobile device

    too bad the water in the swimming pool was cold

    great appartement

    Stayed in August 2022

  • Reviewed: March 20, 2022

    9.0
    Fun weeks skiing with adult family group
    • Leisure trip
    • Family with young children
    • Appartement mit 3 Schlafzimmern Top 6
    • Stayed 7 nights
    • Submitted from a mobile device

    Our apartment was a little sparsely furnished and the seating area small for 6 adults, but I think the property is undergoing gradual refurbishment so this may change. Couple more comfy chairs would be good, but it was exactly as we expected it to be.

    We had 3 properly separate double rooms each with a shower room. All the benefit of a hotel room but with shared kitchen/seating area. Wellness area very attractive and popular in our party. Very convenient for bus stop and excellent supermarket. The owner changed the towels midweek and was helpful when required. Well equipped property.

    Stayed in March 2022

  • Reviewed: October 1, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Appartement mit 3 Schlafzimmern Top 6
    • Stayed 5 nights

    Situated between 2 city centres

    Great big apartment with pleasant landlord. Situated close to supermarket.

    Stayed in August 2021

  • Reviewed: April 5, 2024

    5.0
    Nice place to stay, not the money worth
    • Leisure trip
    • Group
    • Appartement mit 2 Schlafzimmern Top 11
    • Stayed 7 nights
    • Submitted from a mobile device

    The room. It wasn’t the same what the pictures showed us.

    Online information and the facilities

    Stayed in March 2024

  • Reviewed: January 7, 2024

    5.0
    Don't stay in no 11!
    • Leisure trip
    • Family with young children
    • Appartement mit 2 Schlafzimmern Top 11
    • Stayed 7 nights
    • Submitted from a mobile device

    The layout of the appartment (number 11) was as poor as I have ever experienced. Unnecessarily huge bedrooms and a tiny sitting cum kitchen area with no natural light and no view. We called it the dystopian bunker to give you a sense of what it was like. We are a family of 6 and this meant there was practically no place in the appartment to relax together. Everyone ended up just going to their bedrooms which did not lend itself to a family at all.

    The place was very clean and the quality of the fixtures and fittings was very good. Location was great in terms of getting into Saalbach or Hinterglem and there was a supermarket just across the road which was very helpful. Also the outside pool, entertainment and wellness areas were great.

    Stayed in January 2024

  • Reviewed: February 13, 2023

    7.0
    No frills but nice for the price
    • Leisure trip
    • Group
    • Appartement mit 2 Schlafzimmern Top 7
    • Stayed 7 nights

    Since its an appartment without a host on-site, you miss the direct contact to your hosts. This resulted in: - we arrived a bit too early and didnt find anyone whom we could ask if we could put our stuff in the ski-depot, since it was open we did so only for someone to promtly arrive and send us out again. - in the evenings a random guy arrives and closes off the wellness facilities, probably a 3rd party service provider, you can see he doesnt care much about the guests' well-being, he just comes at 19:45 (sauna supposed to be open till 20:00), turns off the sauna and closes the pool even though we hadnt finished our wellness - when you want extra towels you need to whatsapp and then remind someone to come by and bring them, which resulted in the wrong towels being brought first... All in all not terrible but also not the most relaxing guest experience ever.

    The place is easily accessible and you can see that it was recently renovated. I would say that the appartment has everything you need but it also doesnt exceed expectations. One thing that was exceptional was the infinity pool and the pool area. The Sauna was also very nice.

    Stayed in February 2023

  • Reviewed: September 1, 2021

    5.0
    The property is a great vacation place, the company running the place is rude.
    • Leisure trip
    • Family with young children
    • Appartement mit 2 Schlafzimmern Top 10
    • Stayed 6 nights

    There was absolutely no wifi on the property and when we asked the owner of Holiday Flats for an explanation he rudely told us there is NO WIFI (which is contrary to the contract). In addition the owner of Holiday Flats was extremely rude and insensitive to all our family and guests and left a very uncomfortable feeling.

    The house is very comfortable and clean. The location is great, with easy access to market, bus stop and main road. The care taker (Irmi) of the property is extremely friendly and helpful and goes out of her to make guests comforatable.

    Stayed in August 2021

  • Reviewed: August 20, 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Appartement mit 2 Schlafzimmern Top 10
    • Stayed 6 nights
    • Submitted from a mobile device

    Very difficult communication with the owner (German only spoken). Luckily people from the agency were well responsive. Internet didn't work at all during our whole stay. We received the apartment with a poor view (even though it was marketed as with a view on the mountain 🤔). So, quite misleading

    Very clean, size of the flat is very good

    Stayed in August 2021

  • Reviewed: April 2, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Appartement mit 2 Schlafzimmern Top 9
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: January 14, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Appartement mit 2 Schlafzimmern Top 9
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: October 13, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Appartement mit 1 Schlafzimmer Top 5
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2022

  • Reviewed: August 5, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Appartement mit 1 Schlafzimmer Top 5
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: March 20, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Appartement mit 3 Schlafzimmern Top 3
    • Stayed 8 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2022

Showing 1 - 17

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