Friendly, helpful staff who went out of their way to make our stay enjoyable. Excellent food and good facilities, such as the Spa. Hotel ideally located in the centre of the village close to all pistes and lifts.

Stayed in March 2024

We loved that the hotel restaurant had vegan options for all meals, including delicious 3 course dinners. This was especially essential for people who are on specific diets due to allergies or other reasons. Also the staff was excellent, kind and very helpful. Waiters Zsolt and David went out of their way to make our meal times really great. We will definitely come back next year.

Stayed in January 2024

The food was incredible, and the staff so nice. Loved to see people there with their pets too.

Stayed in October 2023

Food was amazing. Wellness is nice. Location is great for hikes. Service was outstanding.

Stayed in July 2023

All the menus were exclusively in German.

Property is located right near the slopes, so it’s perfect for skiing vacation. Also the wellness area is top notch.

Stayed in March 2023

the only disappointing thing was that we felt like we were not very important guests.. for example, during the check-in, they checked in another family first even we came there before that family. so we had to wait. they didn't explain us why. and they also forgot about us and gave us the summer valley card with discounts only the last morning, before our departure so unfortunatelly, we didn't have chance to use it and had to spend extra money.

excellent food, location, really good wellness

Stayed in August 2022

Swimming pool could be cleaner.

Great location, friendly staff.

Stayed in February 2022

If the menus or instructions were in English, it would have been icing on the cake.

The staff, the location, the facilities, the scenery, the property had everything for everyone. From swimming pool to wellness to fitness Center to a restaurant

Stayed in September 2021

jacuzzi in swimming pool didn’t seem to be working properly? pool area a little tired …

All staff were very helpful and friendly! nice bar and restaurant area and very impressed with the food. thank you for help with my gluten free diet!

Stayed in September 2021

They couldn’t help out or reimburse me due to an unfortunate situation.

Stayed in February 2024

I understand that German is a first language and I respect that but considering many foreign guests there was no literature in English or other language. Why? Menu at the restaurant was in german as well as info about hotel . Why? Few team members spoke other language but that is not the point I want to be able to read about Hotel , Facilities and Happenings in other language then German. Especially for first time visitors! Room - No amenities in a room very poor for a 4*hotel. No slippers, no little vanity kit !? Room was nice comfortable but pillows need change ASAP! Shower door were broken as well could not close !? Gym - very bad only one machine was working you should invest a little not everyone who comes is a skier! Pool - was good but jacuzzi at the pool was broken and little dirty?! Yoga advertised - instructor did not show up no-one advised of that until we waited and receptionist at the other hotel said he is not coming at 8:05am ? ! Food- breakfast was great also dinner kudos to Chef for making every plate presentable ! Gentleman behind the bar was great too. Spa - great spa area sauna was amazing ! I would like crushed ice in a sauna as well ! Some lockers in a women's changing room were not working! Also machine that suppose to make flavored water was broken or ran out of flavors! ? I saw owner( older gentleman) at the restaurant very friendly greeting his guests that is always a nice touch for any hotel and makes guests feel Welcome. I loved that ! Reception- one person at the desk per shift should speak English!!! It's 21 st century!!!! Thanks to Velma for trying ( not sure if I got her name right?)

Location was great and staff at the restaurant was good as well . Bakir is amazing young men and very helpful and dedicated.

Stayed in February 2024

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Stayed in February 2024

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Stayed in February 2024

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Stayed in February 2024

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Stayed in February 2024

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Stayed in February 2024

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Stayed in December 2023

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Stayed in January 2024

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Stayed in January 2024

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Stayed in January 2024

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Stayed in January 2024

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Stayed in January 2024

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Stayed in December 2023

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Stayed in October 2022