Stadtplatz 3, 8680 Mürzzuschlag, Austria
#10 of 12 hotels in Mürzzuschlag
Guests' ChoiceBased on 24 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.2
Facilities
8.3
Staff
9.2
Value for money
8.4
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 24
Reviewed: January 23, 2024
Siposné
HungaryStaff didn't speak English so for issues and questions we could not go to anyone. Family room with bunk bed was behind the reception wall and there was a door in the kids' room leading to the reception back office. We put a chair by the door as with kids you just don't feel safe if there is a door where someone could come in anytime... The night receptionist was watching TV or something on his phone and it was loud, we had to knock on the shared door and he turned it down. I was upset as I emailed the hotel for a quiet room which they assured it will be but from 6am onwards we heard banging, hoovering etc... due to the room being directly behind reception. My issue with that is I specifically asked about the quietness of the room and they could have just told me the room is behind the reception... then I wouldn't have chosen the hotel and rather stayed in an apartmen nearby.
The hotel was clean, the room was simple, nothing extra but that's what you get for this price. The lady in the evening was manning the reception, the bar and the restaurant at the same time. She was kind. Bed was comfortable and breakfast was okay. We could order eggs (omlette, fried) which was delicious. Parking was for a fee but we got there late and left before the clock started so managed to get it for free.
Stayed in January 2024
Reviewed: December 26, 2023
Tamara
HungaryTolilet wasn’t cleaned and in the bathroom there was a strange smell during our 1 night visit.
Comfortable rooms, amazing and delicious breakfest. Easy to park next to the hotel. There was a ski storage room. It is in the city center, but silent. All people are nice and helpful in the hotel.
Stayed in December 2023
Reviewed: October 20, 2023
Jerzy
PolandFor business trip hotel location is very continent, close to center of the town. Good restaurant at the ground floor.
Stayed in October 2023
Reviewed: May 27, 2023
Angus
Austriathe bar / restaurant closes on Saturdays at 13:00!
great location in the center of town
Stayed in May 2023
Reviewed: March 5, 2023
Dana
RomaniaNothing to.complain.
Excellent location, pleasant staff, good breakfast, dinner.Everything was good.
Stayed in March 2023
Reviewed: February 18, 2023
Marcinciesielski1
HungaryRoom was very basic, looked more like dormitory, quite depressing interior (just like the rest of the hotel, although it seems new) definitely not a 4star hotel. Beds were small, uncomfortable and squeaky, blanket short and thin. TV very small with local stations. Empty minibar. Food in restaurant pretty basic, the usual Austrian style I suppose, fried pork, fried fish. Staff at arrival (8PM) not very welcoming, not speaking English (seemed like a drop in for the regular staff). Menu in restaurant only in German (even though majority of guests is probably foreign tourist), seems like a common theme in Austria though. Difficulty parking. Breakfast extremally basic and the amount of vegetables plain ridiculous (but the morning staff was friendlier and spoke English).
Large and clean room, very big bathroom.
Stayed in February 2023
Reviewed: February 8, 2023
Marcela
Czech RepublicOn Saturdays, there are also a number of non-accommodated guests coming for breakfast, so the staff had a bit of a problem keeping up with replenishing the breakfast buffet.
Quality accommodation providing good facilities to the nearby ski resort. The location on the square is not disturbing.Breakfast was varied with good quality products.
Stayed in February 2023
Reviewed: January 16, 2023
Jidveian
RomaniaVery clean,Comfort beds,very good breakfast.
Stayed in January 2023
Reviewed: June 27, 2021
Petr
Czech RepublicRoom floor could be cleaner
Very good accomodation
Stayed in June 2021
Reviewed: January 14, 2024
Karina
HungaryIt's regrettable that not all the reception staff are fluent in English. Fortunately, I managed with my basic German skills.
The staff were accommodating and responsive to our needs. A special thanks is due to the person I believe was the owner, for their kindness in returning our lost cuddly toy, even though we arrived during the hotel's break time. As for the hotel itself, it offers great value for money. It's simple yet comfortable, with an outstanding breakfast selection, especially for those who love muesli. I definitely plan to return.
Stayed in January 2024
Reviewed: April 14, 2023
Barbara
United KingdomBed was uncomfortable and the bedding felt rough and worn.
Staff were helpful, and the hotel and room were clean. Breakfast was ok.
Stayed in April 2023
Reviewed: April 2, 2023
Judith
IsraelThe 2 rooms bedroom was big and very comfotable. Staff very kind. Breakfast was very nice and we also had dinner in their restaurant. Super location eight in the centre and parking in front of the hotel.
Stayed in April 2023
Reviewed: February 2, 2022
Lara
AustraliaFantastic hotel in a great central location. Staff are very friendly and helpful. Food was also great. Thank you very much for the wonderful service!
Stayed in January 2022
Reviewed: January 20, 2022
Andrei9110
Romania-
Good breakfast In the city center Free parking 10 min by car from ski slopes
Stayed in January 2022
Reviewed: April 19, 2023
Martin
SlovakiaThere are no comments available for this review
Stayed in February 2023
Reviewed: November 2, 2022
E
NetherlandsThere are no comments available for this review
Stayed in October 2022
Reviewed: August 6, 2022
Almir
United States of AmericaThere are no comments available for this review
Stayed in July 2022
Reviewed: June 19, 2022
Vanja
AustraliaThere are no comments available for this review
Stayed in May 2022
Reviewed: February 16, 2022
Dariusz
PolandThere are no comments available for this review
Stayed in February 2022
Reviewed: February 28, 2024
Zsuzsa
HungaryThere are no comments available for this review
Stayed in February 2024
Reviewed: January 23, 2024
Tamás
HungaryThere are no comments available for this review
Stayed in January 2024
Reviewed: December 17, 2022
Zsolt
HungaryThere are no comments available for this review
Stayed in December 2022
Reviewed: November 9, 2022
Kamil
PolandThere are no comments available for this review
Stayed in November 2022
Showing 1 - 24
Seminyak, Indonesia
Coolum Beach, Australia
Dosches, France
Oz, France
Sofia, Bulgaria
Vicuña, Chile
Venice, Italy
Yangshuo, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content