Average breakfast

Great Hotel.So close to main train station and old town. Beautiful room with mountain view. Comfortable bed and great shower pressure.Friendly staff

Stayed in June 2024

Maybe breakfast a little pricey but great bakery/cafes close by.

Excellent location that was walking distance from train station and to the old town area. The staff were some of the best we had encountered. Special thank you to Anna - the best check in we have ever encountered. We were a little early and were given an upgrade, with panoramic views of the surrounding mountains and over the city. The room was spacious, very clean with comfortable bed, good bathroom and amenities and importantly fast wifi. There is a fitness room as well as a sauna and steam room. Would definitely stay here again. Nice way to end our travels in Austria.

Stayed in May 2024

N/A

Service was exceptional- especially Denis at reception desk! Breakfast was really good, too! Loved how clean & comfortable everything was!

Stayed in May 2024

Boring Breakfast, no variety of food, no shoehorn in the room. We had a room with a Mountain View and windows didn’t opened

Great location and view, very friendly stuff, big rooms. Perfect cleanliness

Stayed in May 2024

I requested a room on the highest floor, but they provided only the 7th floor from 14.

Stayed in May 2024

Nothing

The view, big room, breakfast

Stayed in May 2024

Good service

Stayed in May 2024

The room is equipped with a decent TV, but the setup to connect a phone for casting was a little convoluted. The AC was quite loud and clicked on and off very frequently and in short bursts, which was very distracting. It felt like it was badly regulated somehow, but changing the set temperature or fan speed didn't fix the problem.

Well located hotel at a modern standard of comfort. The room was very large, to the point of the understated decor feeling almost spartan. Nevertheless the bed was large and comfortable, and there was also a nice table and good chairs. Decent shower in a large bathroom. Good and varied breakfast with many delicious options both savoury and sweet, and a pleasing variety of drinks. Great location. The hotel is in a not-very-busy part of the city, so it's nice and quiet, but it's still only a 5 minute walk from the main train station, and also a short stroll from the city centre.

Stayed in May 2024

All good

Stayed in May 2024

Beds & pillows were very comfortable.. bathroom was a great size with good water pressure.. Staff were fabulous always happy to help & offer suggestions..would be very happy to stay there again.

Stayed in May 2024

Nothing really, great experience

Excellent hotel, very clean and staff are friendly. Location is also great

Stayed in May 2024

The late night crowd leaving the Dance Club got loud outside, but that is actually not connected to the hotel. But, the second night was quieter.

Deniz, the front desk assistant was great. Made us feel like family. All the front staff was great and friendly. Super view from the 12th floor. Bell towers chiming bells on the hour was a bonus.

Stayed in May 2024

Friendly Customer Service, Attention to Detail and Immaculate Cleanliness were all impeccable. Great location midway between the railway and the old town centre meant we were within an easy 5 or 10 minute of everything we hoped to see and do. Would definitely book this again.

Stayed in April 2024

Staff, Breakfast, View, Location

Stayed in April 2024

Nothing

This lovely hotel is located in the heart of Innsbruck! Couple of minutes walking to the Maria Theresien Street and Nordkette. Surrounded by lots of shops, cafes and restauraurants and even casino. Easy way out to the highway. Underground garage close to the hotel with reasonable prices. The rooms was very spacious and perfectly clean. we were upgrated to the 12 floor with the fantastic view on the town. The breakfast was very good with reach choice for every taste, including vegans. The staff is perfect, super nice and helpful. The hotel has gym and spa, but we handn't enjoy it. Super recommended, we'll definetly be back. Enjoy!

Stayed in April 2024

Nothing

Nice room, good room size, great view, good location and super nice staff.

Stayed in April 2024

Very well located, the employees very kind and helpful. We travel with our dog and they treated as another guest !! Amazing!

Stayed in April 2024

Location. Very well located. Awesome breakfast.

Stayed in April 2024

Difficult to find parking garage and would have made it easier if we knew the hotel was attached to a casino.

Reception check in around 11:40pm after a longer than expected drive due to construction was extremely pleasant. Breakfast was the best we’ve had in Europe.

Stayed in April 2024

It was a bit more expensive than we usually like to pay but I suppose a view costs.

The views from our window were wonderful. The hotel was convenient for the train station and for walking into the old town. We made good use of the free travel card.

Stayed in April 2024

Excellent location, helpful staff and an amazing breakfast. All hotel facilities were immaculate and it was a pleasure staying here.

Stayed in April 2024

For Wifi in the room they charge extra money which i have never heard in my life in any hotel.. ( and i have been visiting many countries in the hole world ) , and also about the parking they could give a discount for hotel parking.. kinda disappointed about that as well if you stay a few days it’s fast going up to 100€ only for parking..

The apartment was great. also the view from our room was gorgeous. breakfast was delicious and with lots of variety. also the staff was friendly

Stayed in April 2024

Central to all restaurants and attractions. Great stay

Stayed in April 2024

The position, very close to the city center, walk about 5 min, In front if the hotel is the bus station. The restaurant is really good

Stayed in April 2024