I feel two big fails from Apartment side. After your painment (not earlier) you will be informed, then on pictures is only one example of your apartment and final one could be different (in our case we had a luck and had same one), and second - you have to pay 350€ as deposit. All clear, but please inform people earlier.

View was incredible, everything was new.

Stayed in June 2024

Booking.com page should clearly communicate that you must first come to the hotel reception to check in. We spent an hour driving up and down and calling before we figured out what to do.

New, clean apartment with excellent kitchen equipment. Near the slope and the lake.

Stayed in March 2024

Google maps location points to the wrong place instead of reception. The site that is marked on the google maps location is really difficult to get through without the snow chains.

The Apartmant is great and the view is awesome.

Stayed in February 2024

The property is 800 m from the ski lift. The street in the way was sleepery.

Stayed in February 2024

It was not cleaned thoroughly after previous guests and dish washer was not working. I was expecting the apartment to be nearer skiing piste, however, this depends on the property, as there are many in this area from the same provider.

Nicely equipped spacious apartment with parking garage. The location of our apartment was 5-10 minutes walking distance from the slopes.

Stayed in February 2024

The wifi did not worked (however this issue was reported by previuos guests it was not solved at all.) (----) The mobile network sign was poor.

Nice and clean apartment, fully equipped, good location and view.

Stayed in January 2024

Just the fact that you don't have a dedicated space to dry your ski equipment.

Everything, cousy and clean. Very fresh and new. Really enjoyed being in the small apartment.

Stayed in December 2023

Located in higher mountain and very less services We felt little unsafe No spaces for children playing and no garden Mountain View

Very good in spaces Good for relaxing

Stayed in August 2023

The cleaning women was quite rude. IMPORTANT: the reception is in the city not in the same are with the hous!

The house is perfect. I want to be back.

Stayed in July 2023

No basic utilities such as bin bags, hand soap, lighter for the fireplace, etc. The sitting area was relatively small/ insufficient for the capacity of the house.

The location and house facilities.

Stayed in March 2023

Minor inconvenience- just 3 tabs for dishwasher, 2 garbage bags and just a small sample of dishwasher detergent. Ski room on the lowest floor, two levels downstairs.

Nice location, well equipped, nice sauna

Stayed in April 2023

There could be easier access directly to slope 18, that is very close but the access is bad and we needed to go by car to Kornockbahn instead.

Very nice accomodation, great for group of friends. The living room with fireplace is a great place to spend the evenings and sauna was the highlight of the stay.

Stayed in April 2023

The location is not ideal, long walk up the hil and you need to jump the fence to take the shorter route. We needed to clean when we arrived. It was dirt and garbage under the beds.

Lively new building, nicely decorated

Stayed in February 2023

More than one key would have been appreciated for a group up to 10. Same applies for kitchen equipment (only 7 plates, only 3 wine glasses :(. It would be useful to provide enough toilet paper/soap/shampoo/dishwasher liquid for the stay, as we found it annoying to bring everything. Maybe this could be a package to book similar to the bedlinen & towels? I am an architect myself and really like the design w/ two exceptions: 1.The plastic furniture in front of the sauna ruins the entire ambiance. 2.All of us were complaining about the lack of shelves in the bathrooms. Not even a place to put a second roll of toilet paper - this can't cost the world, can it? We missed a 'Brötchen Service' & grocery store in the village.

Property & amenities are as described. Easy to book. Staff responded promptly to questions before arrival and was helpful during our stay. Easy to reach. We could ski directly to property, since there was plenty of snow, i.e. you could ski on the street :). Nice interior design (exceptions see below). Kitchen appliances & sauna are easy to use. Great ski room & very comfortable temperature in the entire house. All was clean, enough towels & bed linen. Great, comfy common space with dining table, couch, TV, high ceiling. Perfect for our group of 7; 10 might be a bit crowded.

Stayed in February 2023

But there are a few things that we didn’t like. We didn’t like that the house had two entries and the other entry which had ski closets and dryers for ski boots was closed, and we had to carry our ski boots and skis from the upper level down two floors and had to clean the wet floors every day. I also don’t understand why the house has two entries because you can’t even enter the second entrance bacause there is no entry from the road and the house is surrounded with fences. The house is not cheap to rent and we received only two rolls of toilet paper for 8 of us for one week. There was also no soap in the bathroom which would be a really nice gesture from the owner and really doesn’t cost them anything. We would buy it ourselves but there are no stores in Turrach. The house is advertised as for 10 people but there are only 8 seats at the dining table. I really don’t want to be picky because the house overall was really nice and we had a wonderful stay.

The house was really nice, comfortable and ideal for the 8 of us. The location was ok and you can also ski down from the house to the slopes. I loved wakeing up in the morning and looking at the view of the mountains.

Stayed in February 2023

Finding the house isn't easy after you check in on reception. They give you direcrion on a paper but again, it is app 2 km from the village and not easy to find for the first time.

Fantastic house with beautiful decoration and accessiores.

Stayed in January 2023

Lodge was dirty when we came in, lot of dust and crumbs everywhere

Stayed in January 2023

astonishing

Stayed in August 2022

Be aware, the location is incorrect, the phone number is also invalid. It was a real headache finding out where to go and who to contact. Once we finally reached the house, there was only 2 rolls of toilet paper, no soap, no dishwasher capsule, missing microwave and no jug of the coffee machine. They were all replaced in a day though, but as they say, there is no second first impression.

Good quality in good location.

Stayed in February 2022

It was dusty under the bed, and the living room is small for 8

Every room had its own bathroom

Stayed in March 2024

The general experiance in this aparment was positive. However, when we arrived we had to wait additional two hours after the designated check-in time at 4 o`clock. We called the desk multiple times and they said that the apartment was being cleaned. After several attempts they gave us the code to our apartment and the apartment was empty the whole time and we wasted two hours sitting in the car in front of the complex because each time it was going to take just 30 more minutes to get the apartment ready. Later the manager came to "apologised" and promised us the gift/discount that we later on didn`t receive. Also the wifi was very poor.

Stayed in February 2024

We asked about the WiFi upfront, as some of us needed to work and they said there is not gonna be any problem with the connection. We were unable to work which was really frustrating. When I went to the reception they said they cannot do anything, and even if I showed the message where they mentioned that the internet connection is perfect, they said I should complain at Booking.com. They also said that the next day a handy man will come, who really came but did nothing. Also founding the buildings was a nightmare. The map what they give doesn't reflect the reality.

The resort was beautiful, it was newly built.

Stayed in January 2024

Floor in the apartment was not cleaned so we had to call the manager who organized cleaning ladies afterwards. Pillows were worst ever. They were too soft, it was like we were sleeping directly on the mattresses. Couch was beige with stain marks from some previous guests. Kitchen is missing some basic equipment like 2-3 pots, pan, potato peeler and similar. Curtains in the bedrooms should be blackout. Would be great if there was a doormat so that we do not enter with snowy and wet shoes to the apartment.

Houses are on a idilic location with nice views. There was a garage for all the guests. Spacious apartment.

Stayed in January 2024

After 16.00 nobody at the reception, and no emergency number. . we forget the key in the house. We have only 1 key....reception not available to help. a local hotel owner made some calls and finally we get assistance . Otherwise we must sleep in a hotel. Still can not believe that nobody answer the Phone after 16.00, that is really strange. Living room to small for 8 people

Nice bedrooms

Stayed in July 2023