The rooms lack some basic things (bottle opener, several glasses) and we would have expected some drinks in the minibar (like water, maybe a wine) but it was empty. Also, the TV in the bedroom didn’t work.

We had the one-bedroom suite, which had a huge balcony, it was very clean and cozy and we had a lot of space. Also, a friend wanted to join us short-termed and the hotel was very welcoming and prepared his bed before arrival (the one bedroom suite includes a sleeping couch, which they set up). Our friend also had to take his dog and the crew also was totally fine with that and prepared a little bed and everything else needed for the dog :) As we arrived late and couldn’t attend dinner, VAYA was so kind and prepared a platter in our room. The spa facilities were great as well!

Stayed in March 2024

excellant breakfast and very good dinner

Stayed in February 2024

The Soa Suite was absolutely amazing! Loved the style of the hotel. Very friendly and accommodating staff. Great location

Stayed in February 2024

Bigger lounge

Superb

Stayed in January 2024

The food in the evening was poor quality and f. e. soup and fish very salty, the salad buffet was a little bit tired.

The room was nice, bed very comfy and bathroom was very nice with floor heating.

Stayed in January 2024

There was not enough resting spots after sauna. The first day the largest sauna was not working.

Stayed in December 2023

There were no negatives

Everything about our stay was amazing

Stayed in September 2023

It would be nice to have a jacuzzi in the spa area. Garage is a bit tight but luckily there's also parking space in front of the hotel. Due to location, there's quite a bit of traffic on the streets next to hotel.

Breakfast and dinner were both excellent. The room was very nice and staff was very friendly.

Stayed in July 2023

No water options in the wellness center eg pool Parking 8 euro per day expensive.

Good food. Great staff. Well decorated rooms.

Stayed in June 2023

a pool or hot tub would have been great.

spacious, comfortable great family room for our family of 5

Stayed in April 2023

First evening we had to stay next to the enterance door in the lobby for dinner and next breakfast. It was a bit dissapointment in the first moment if you match it with the money we payd for the hotel and services. Finally it was solved thanks to your people. But I had the feeling that if I did not ask nobody would care.

Breakfast was acceptable, enough to choose from. We liked dinners, they meet our expectation. Room was nice and clean, comfortable but next time we would like to book a bigger one. What was missing are some more hooks and handles for to dry wet clothes. It would help to add some to the radiator in the bathroom.

Stayed in February 2023

the room was for three adults and you get a sofa bed for the third person. which is fine if it pulled out and made a bed like all other hotel sofa beds. this sofa couch did not. it was small for an adult. if I had known this I would never have booked the suggested room for 3! it made it very uncomfortable. the room was booked for three people yet the room was made up for two. not even the sofa bed had linen. attention to numbers is so importantly.

the location is great. the dinner every night was varied as well as the breakfast. we can’t complain about the food. the staff were very friendly. the room was nicely decorated.

Stayed in December 2022

We were always the first to say “good morning” or “hello” to the staff. perhaps it’s a cultural thing?

Awesome location Rooms are better than 4 star A really good breakfast Dinner also good Attentive staff This is a spotless hotel

Stayed in December 2022

poor wifi , small rooms

New hotel in the centre, modern design . Tasteful varied breakfast and dinner. Wellness zona. Very helpful staff. Parking space for 8€.

Stayed in November 2022

everything, the food was excellent, location is perfect and the hotel is beautiful

Stayed in October 2022

Nothing. All was great.

We enjoyed the lovely morning breakfast buffet, bike storage, onsite parking, delicious evening ala carte dinner, and the central location.

Stayed in September 2022

We stayed there 3 nights. with exception of the first dinner, other foods were disappointing. The same basic salad plus the leftover of the previous nights! seriously, the leftover meat from the first night was chopped into a salad for the other days. Tiramisu leftover was used for the other days breakfast. also, too salty meals, hard to finish due to lack of taste! I have been to many other 4-star hotels in Tyrol, this one was the most disappointing.

Very clean hotel, modern rooms, great location, easy parking.

Stayed in July 2022

None

Everything

Stayed in June 2022

nothing

The hotel is very clean, warm an cozy, staff is very friendly and helpful, the food is excellent - we are definitely coming back :-)

Stayed in April 2022

One of our rooms was very small and both were uncomfortably hot. We raised this issue with reception and it couldn’t be resolved. We ended up sleeping with the door wide open, which caused a broken nights sleep because of noise.

A lovely, modern and clean hotel in a great location. Food was good and staff were friendly.

Stayed in April 2022

The room was extremely small we have to figured out how to put our luggage and have space to move around the room. The decoration of the room is in wood they have to pay attention to the bugs, one nigth i saw a white worm fell down from the wood panel and fell down rigth in my pillow

The hotel is well located and have a very good beakfast, the staff was very kind to us. Amazing balcony

Stayed in April 2022

Hard to criticise, but the apartments would have benefitted from having a lounge. Some of the beds were large king size, but did not all separate into two, so not great for an all male party.

The rooms were very comfortable, breakfast was a great choice.

Stayed in February 2022

very nice Hotel. Staff was frienly and flexible. nmice room and perfect location between the to lifts. the small lift in the Middlesbrough of town takes you directly Home after a perfect day on ski’s best breakfast buffet - perfect start of the day.

Stayed in February 2022

Room was ver nice and clean, and quite spacious for European Standards. Breakfast was very good and tea and coffee were not charged separately at breakfast but included. The hotels proximity to the main ski cable car was quite good, a short walk of under 10 min or a 2 min bus ride. Returning there was a ski trail that led you less than 75 meters or 250 feet to your hotel. Close to the "main village road" as well.

Stayed in January 2022