There was a confusion with parking reservation. It is not enough to write that you want to reserve a space in the comments, you must also later confirm that you are ok with the price, because apparently some other guests are not happy with the pricing. But this was resolved for us in the end.

Very central location. Modern, stylish rooms and interior. Good view out of the window, if you reserve top floor rooms. Excellent breakfast. Multiple parking options - public underground parking right in front of the hotel, very safe underground parking option 3 min walking distance (but must be reserved and confirmed separately). Also luggage drop zone in front of the hotel is appreciated.

Stayed in April 2024

The pillows could be better, but that wasn't a problem at all for one night stay.

Good hotel location, very pleasant staff, nice breakfast and good coffee. Nice room as well.

Stayed in April 2024

Nothing

It was a last minute call to reserve a hotel and we’re absolutely happy about it. We got an upgrade the day of arrival which was a very nice surprise. It’s located in the city center, super clean. Staff was very friendly and we got a welcome card for our stay. Breakfast was also very good, great services. High recommend! We will book it again if we return!

Stayed in April 2024

No coffee/tea making facilities in room but when we left we were told we could have asked for a kettle. It's in the information but we didn't notice. Next time we will!

Good location, walking distance from the town and the main railway station. Friendly receptionist who helped us work out the buses/trams to get to various places. Room comfortable and very clean. Breakfast was excellent. Plenty of choice and all nice and fresh. Pleasant breakfast room. Will definitely stay again in the future.

Stayed in April 2024

Parking was not available.. and some construction around hotel ( some road closed )

All was good, breakfast, reception staff were professional and location.

Stayed in April 2024

Nothing bad to highligh

Very confortable hotel, with a quite nice breakfast option. People at reception were very kind and helpful

Stayed in April 2024

Would be nice if the Welcome tickets (that allow you to use city transportation free) are printed and given to customer at check-in and also explain the benefits. We did not receive the room that was presented in the booking picture. Unfortunately, so it happens that there is a construction cross the street therefore, from 7 AMto 7PM there is a lot of noise.

clean, reception very pleasant welcome (and good English speaking), great breakfast, flexible with the luggage storage outside check-in/out, central location

Stayed in April 2024

I do not like carpets on the floor.

Room, Breakfast, Cleanliness, Staff, Location

Stayed in March 2024

Room was small which made it difficult with two cases.

All staff were very helpful and friendly. We liked the delicious buffet breakfast with a wide variety of choices. The beds and pillows were comfortable. We liked our quiet room at the rear of the building. It was an easy walk from the train station and a short walk into the old town.

Stayed in April 2024

All good.

Very quiet and peaceful with pleasant, sunny balcony. Good breakfast and friendly, helpful staff. Perfect location close to everything including the central railway station.

Stayed in April 2024

Friendly and helpful staff, great location, nice clean rooms, good breakfast

Stayed in April 2024

Staff were very helpful and the location convenient.

Stayed in April 2024

N/A, this place is wonderful.

Best staffing ever! So kind people working on the hotel, great location, great breakfast. The girl helping to serve the coffee is always smiling, and she is constantly checking if people need something else for coffee. She is so kind. If you request 2 nights or more, the hotel gives you a welcome card that allows you free public transportation, discounts on tourist attractions, and 1 free car cable (12 kmts outside Innsbruck).

Stayed in April 2024

The room was slightly dated and Im guessing it would be very warm in summer since there was no aircon.

The staff were very friendly and the breakfast staff were awesome. I felt very welcomed during my stay. The location was great and a short walking distance to Innsbruck Hbf/main city area. The room was spacious and clean.

Stayed in April 2024

The front person should be more knowledgeable about ski busses otherwise everything is great and very welcoming

Perfect for skiing- close to the train station and thus easy to take any ski bus. Amazing breakfast and rooms are great! We go every year

Stayed in January 2024

Room could have been a bit bigger

The staff and the breakfast were top rate.

Stayed in April 2024

A mini fridge would be really convenient in the room :)

The breakfast was really good and had many choices. The dining room also was really modern and had a nice atmosphere. As a family of four we stayed on the family room and was really good as the sofa bed was separated by the main room with a sliding door and this was really helpful. The hotel is located in the city centre which is really convenient and it is in walking distance from restaurants and cafes.

Stayed in April 2024

Nothing

Very nice and breakfast great

Stayed in April 2024

No faults

Friendly staff and excellent location

Stayed in April 2024

Worn out bed mattereses and very uncomfortable sofa bed.

Excellent location, great breakfast, friendly staff.

Stayed in March 2024

all good

super location in the middle of Innsbruck super breakfast personal super friendly and helpful

Stayed in March 2024

Clean and good facilities. Very good location. Excellent breakfast with options.

Stayed in March 2024

A kettle in the room goes a long way. Carpets definitely older. Not sure how you were supposed to checkout at 6 am because the keys are physical keys with a fob you need to leave somewhere, but they lock you out of the lobby from 10 to 630 so I was looking for a drop box all over, and eventually just like pounding on the front glass trying to get someone's attention while trying to make it to the train station.

Great location. Friendly staff. Liked the gym, which is evidently a bit rare in the town. Nice breakfast. Room was basic without a kettle or fridge but comfortable bed, clean, and nice bathroom.

Stayed in March 2024

The heating in the room was not working. Although the duvet was very warm, it felt not very comfortable in the room, when someone was not in bed. We reported this to the staff, and there was some improvement later.

Excellent location, close to the city center and the train station. Super friendly staff, very good breakfast. We got a room upgrade.

Stayed in March 2024