5 Shillito Street, Southport, 4215 Gold Coast, Australia
#21 of 30 B&Bs and inns in Gold Coast
Guests' ChoiceBased on 134 hotel reviews
6.5Cleanliness
6.8
Comfort
6.5
Location
7.9
Facilities
7.0
Staff
7.5
Value for money
7.4
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 2, 2024
Quiroga
AustraliaThe bathroom was poorly cleaned, with mold in the shower tiles. They provided coffee sachets, but one was just the empty packaging.
It’s in a convenient location
Stayed in June 2024
Reviewed: May 13, 2024
Becsy_
Finlandno maintenance, the cheapest most ugly unaesthetic uncomfortable cheap second hand furniture. no dishwasher tablets, filthy dishes, old unhygenic plates and cuttlery, bare minimum kitchen things, less than camping or old backpacker quality of objects, totally doesnt match the house, no balcony furniture so to enjoy the view you better sit on the ground, advertised like an apartment, deceptive pictures and listing, says pricvate kitchen but further down the page it says shared kitchen, this is a share house, very uncomfortable bed, no bath mat, not tea towel, no tissues, the cheapers costco coffee and tea, broken furniture extras and broken fans and old post it notes all over the house, its a mess, for a massive and beautiful house it is very inhospitable, the noise from the ground floor travels to the top floor. its very loud, no carpets. not good for intimate moments even if the bathroom is huge and and the space ie beautiful... the sound travels in every way. there was laundry hanging all over the balcony, making it unusable, there was mouldy dishes in the dishwasher, it just had less care and usability than the cheapest backpacker. not near the beach or the shops, in the rain it would be impossible to get anywhere by foot, not near transport, really did not deliver at all. massively overpriced and oversold, this is a scam this place. for half the price it is good, 50 bucks, bakcpacker rate. for 100 it is deceptive and scam all round. deliberately avoidant host. nightmare to find put the code in at night to the key safe, tiny numbers and difficult key safe location. even if the door is easy once you find it, it is not easy to find.
brilliant house if you were on your own or with friends in it , quite new and high level of fixtures and fittings. lovely under cover parking. if you happen to be the one car that is in it. its great. massive bathroom bath and double shower.
Stayed in May 2024
Reviewed: April 29, 2024
Hung
AustraliaVery dirty, the bed and everything
Bathroom
Stayed in April 2024
Reviewed: April 12, 2024
Kelum
Sri LankaMy room keys was not working properly and it took long time to unlock and I have informed the manager and she wanted me to put the keys in to hole gently. Still same issue happened.
Location
Stayed in April 2024
Reviewed: April 8, 2024
Maria
AustraliaThe bathroom area was concerning particularly the mold on the ceiling. Tiles had cracks which was a slipping hazard. The fire alarm by the door also went off randomly while my partner and I were sleeping. We have no idea what triggered it.
I did like the location as it was quiet and it's away from the busy roads while also walking distance to the parklands and Australia Fair. Rooms are spacious.
Stayed in April 2024
Reviewed: March 29, 2024
Eleonora
United KingdomThe place is dirty and no maintenance at all. There is dust everywhere and not just that. When we enter (the garage and house door where fully opened with nobody around), we noticed that the floor was extremely dirty - ok, maybe other people left it dirty after the housekeeper or whoever else went to clean. Our room was also dirty: stained towels and pillowcases (at this stage you don’t even trust the rest of the bedsheets), lump of loose hair on the floor, clear bathroom door full of grease (definitely it hasn’t been cleaned after the previous guests). Lots of other guests left bad review about the bed, so please check the picture I took to understand how they “fix” the bed frame. Poor mattress too - they should definitely change everything here!! At night I smelled cigarette and I was wondering if someone was smoking in the house or something and in the morning I noticed that the window track was full of cigarette. Some parts of the kitchen were also sticky and not clean properly, full of spiderwebs.
This place could have 10+ The location is pretty good, 15/20 min by walk from the beach and lots of potential as the house is really nice. Based on 3 floors, the room is located on the third floor with en-suite bathrooms: toilet and bath - specious as the room and good size balcony.
Stayed in March 2024
Reviewed: March 23, 2024
Pei-ling
TaiwanNoisy for the upstairs while night till 4am
Easy check in
Stayed in March 2024
Reviewed: February 24, 2024
Christine
AustraliaEfficient communication and service. There was a mix up on the day of check in and they rectified that quickly
Stayed in February 2024
Reviewed: February 17, 2024
Adam
AustraliaIt’s an air BnB and the manager doesn’t send you the codes straight away to unlock your safe for your keys and took them an hour of waiting out front for them to text me the code to the safe
Good and clean
Stayed in February 2024
Reviewed: February 12, 2024
Kathleen
AustraliaI had to find a towel fo rthe room as there was not one left for me.
Close to amenities - visited the CSi Club for meal - lovely bathroom and room spacious and comfortable.
Stayed in February 2024
Reviewed: January 24, 2024
Gillian
New ZealandThe bed was extremely uncomfortable as mattress very thin onto a hard slat base also no top sheet supplied . The air conditioning was very weak in our room & was switching off automatically every 2 hours so with very small opening in windows room become very hot !!
The hostel was quiet & spacious . Location worked well for us but no shops nearby . Nice bathrooms & plenty wardrobe space .
Stayed in January 2024
Reviewed: January 22, 2024
Lisa
AustraliaIt is risky with share houses, but I enjoyed my stay 😊
Handy to everything. Had everything we needed.
Stayed in January 2024
Reviewed: December 31, 2023
Yessica
MexicoThe mattress is in bad conditions, you can sleep, and for that couldn’t rest at all.
The size of the room and bath.
Stayed in December 2023
Reviewed: December 24, 2023
Narayana
AustraliaOffstreat parking is bit inconvenient
Decent location
Stayed in December 2023
Reviewed: December 22, 2023
Richard
AustraliaUnfortunately the bed provided was in reality a ensemble base not an actual mattress..
Nice quiet location, good clean facilities.. Reasonable rates for that area
Stayed in December 2023
Reviewed: November 26, 2023
John
AustraliaGood location
It’s nice nd quiet
Stayed in November 2023
Reviewed: November 23, 2023
Khin
Falkland Islands (Malvinas)The bed is a little bit uncomfortable.
The room is nice and clean. AC worked really well as well. The location is great. 10-15 mins walk to the China town
Stayed in November 2023
Reviewed: November 20, 2023
Ingrid
AustraliaNeeded a lamp next to bed.
Quiet, clean, comfortable and great price for private room with bathroom
Stayed in November 2023
Reviewed: November 17, 2023
Evan
AustraliaThe bed was like sleeping on a concrete slab, worst two nights sleep of my life.
Location suited my purposes. Value for money was reasonable
Stayed in November 2023
Reviewed: November 17, 2023
Jarunee
Thailand✌️✌️✌️
🙂🙂🙂
Stayed in October 2023
Reviewed: November 1, 2023
Conor
AustraliaNo air con, key didn’t work was locked out for an hour, bed like a rock, pillows v uncomfortable. Sticky notes on everything. Kettle wouldn’t work.
Location
Stayed in November 2023
Reviewed: October 30, 2023
Steven
Australiathe instructions in how to access the building could have been a little clearer. I got a bit confused.
excellent room
Stayed in October 2023
Reviewed: October 21, 2023
Jess
AustraliaExtremely uncomfortable bed
Nice bathroom
Stayed in October 2023
Reviewed: October 6, 2023
Hadassah
AustraliaThe bed was unfortunately quite uncomfortable as the mattress is hard (suggest a mattress topper). Also there is no lift so you’ll have to lug your suitcases and what not up 2 flights of stairs.
Easy access to shops, public transport etc. 10-15 drive from surfers paradise which is good.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content