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  5. Reviews of A5U3 Hostel

Reviews of A5U3 Hostel

5 Shillito Street, Southport, 4215 Gold Coast, Australia

#21 of 30 B&Bs and inns in Gold Coast

Guests' Choice

Review Score

Based on 134 hotel reviews

6.5

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.5

  • Location

    7.9

  • Facilities

    7.0

  • Staff

    7.5

  • Value for money

    7.4

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 2, 2024

    5.0
    It’s not a comfortable place at all
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom was poorly cleaned, with mold in the shower tiles. They provided coffee sachets, but one was just the empty packaging.

    It’s in a convenient location

    Stayed in June 2024

  • Reviewed: May 13, 2024

    5.0
    nighmare of deceptive advertising and mixed bag of pretty base with a pile of rubbish on top
    • Leisure trip
    • Couple
    • Family Suite with Balcony
    • Stayed 1 night

    no maintenance, the cheapest most ugly unaesthetic uncomfortable cheap second hand furniture. no dishwasher tablets, filthy dishes, old unhygenic plates and cuttlery, bare minimum kitchen things, less than camping or old backpacker quality of objects, totally doesnt match the house, no balcony furniture so to enjoy the view you better sit on the ground, advertised like an apartment, deceptive pictures and listing, says pricvate kitchen but further down the page it says shared kitchen, this is a share house, very uncomfortable bed, no bath mat, not tea towel, no tissues, the cheapers costco coffee and tea, broken furniture extras and broken fans and old post it notes all over the house, its a mess, for a massive and beautiful house it is very inhospitable, the noise from the ground floor travels to the top floor. its very loud, no carpets. not good for intimate moments even if the bathroom is huge and and the space ie beautiful... the sound travels in every way. there was laundry hanging all over the balcony, making it unusable, there was mouldy dishes in the dishwasher, it just had less care and usability than the cheapest backpacker. not near the beach or the shops, in the rain it would be impossible to get anywhere by foot, not near transport, really did not deliver at all. massively overpriced and oversold, this is a scam this place. for half the price it is good, 50 bucks, bakcpacker rate. for 100 it is deceptive and scam all round. deliberately avoidant host. nightmare to find put the code in at night to the key safe, tiny numbers and difficult key safe location. even if the door is easy once you find it, it is not easy to find.

    brilliant house if you were on your own or with friends in it , quite new and high level of fixtures and fittings. lovely under cover parking. if you happen to be the one car that is in it. its great. massive bathroom bath and double shower.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Family Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Very dirty, the bed and everything

    Bathroom

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Good!
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    My room keys was not working properly and it took long time to unlock and I have informed the manager and she wanted me to put the keys in to hole gently. Still same issue happened.

    Location

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    Would've love to stay again if it weren't for the 2 aforementioned concerns.
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom area was concerning particularly the mold on the ceiling. Tiles had cracks which was a slipping hazard. The fire alarm by the door also went off randomly while my partner and I were sleeping. We have no idea what triggered it.

    I did like the location as it was quiet and it's away from the busy roads while also walking distance to the parklands and Australia Fair. Rooms are spacious.

    Stayed in April 2024

  • Reviewed: March 29, 2024

    6.0
    This place could have 5 stars, but…
    • Leisure trip
    • Couple
    • Family Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The place is dirty and no maintenance at all. There is dust everywhere and not just that. When we enter (the garage and house door where fully opened with nobody around), we noticed that the floor was extremely dirty - ok, maybe other people left it dirty after the housekeeper or whoever else went to clean. Our room was also dirty: stained towels and pillowcases (at this stage you don’t even trust the rest of the bedsheets), lump of loose hair on the floor, clear bathroom door full of grease (definitely it hasn’t been cleaned after the previous guests). Lots of other guests left bad review about the bed, so please check the picture I took to understand how they “fix” the bed frame. Poor mattress too - they should definitely change everything here!! At night I smelled cigarette and I was wondering if someone was smoking in the house or something and in the morning I noticed that the window track was full of cigarette. Some parts of the kitchen were also sticky and not clean properly, full of spiderwebs.

    This place could have 10+ The location is pretty good, 15/20 min by walk from the beach and lots of potential as the house is really nice. Based on 3 floors, the room is located on the third floor with en-suite bathrooms: toilet and bath - specious as the room and good size balcony.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy for the upstairs while night till 4am

    Easy check in

    Stayed in March 2024

  • Reviewed: February 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Efficient communication and service. There was a mix up on the day of check in and they rectified that quickly

    Stayed in February 2024

  • Reviewed: February 17, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s an air BnB and the manager doesn’t send you the codes straight away to unlock your safe for your keys and took them an hour of waiting out front for them to text me the code to the safe

    Good and clean

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Reasonable for price and closeness to amentities great!
    • Leisure trip
    • Solo traveler
    • Family Suite with Balcony
    • Stayed 1 night

    I had to find a towel fo rthe room as there was not one left for me.

    Close to amenities - visited the CSi Club for meal - lovely bathroom and room spacious and comfortable.

    Stayed in February 2024

  • Reviewed: January 24, 2024

    6.0
    With a few improvements with bed & bedding & air conditioning would stay again
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 6 nights
    • Submitted from a mobile device

    The bed was extremely uncomfortable as mattress very thin onto a hard slat base also no top sheet supplied . The air conditioning was very weak in our room & was switching off automatically every 2 hours so with very small opening in windows room become very hot !!

    The hostel was quiet & spacious . Location worked well for us but no shops nearby . Nice bathrooms & plenty wardrobe space .

    Stayed in January 2024

  • Reviewed: January 22, 2024

    7.0
    Would love to book the whole house as a family and friend situation.
    • Leisure trip
    • Couple
    • Family Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    It is risky with share houses, but I enjoyed my stay 😊

    Handy to everything. Had everything we needed.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    5.0
    Bad
    • Leisure trip
    • Solo traveler
    • Family Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The mattress is in bad conditions, you can sleep, and for that couldn’t rest at all.

    The size of the room and bath.

    Stayed in December 2023

  • Reviewed: December 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Offstreat parking is bit inconvenient

    Decent location

    Stayed in December 2023

  • Reviewed: December 22, 2023

    7.0
    Nice
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Unfortunately the bed provided was in reality a ensemble base not an actual mattress..

    Nice quiet location, good clean facilities.. Reasonable rates for that area

    Stayed in December 2023

  • Reviewed: November 26, 2023

    6.0
    Pleasant
    • Business trip
    • Travelers with friends
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good location

    It’s nice nd quiet

    Stayed in November 2023

  • Reviewed: November 23, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The bed is a little bit uncomfortable.

    The room is nice and clean. AC worked really well as well. The location is great. 10-15 mins walk to the China town

    Stayed in November 2023

  • Reviewed: November 20, 2023

    8.0
    Great price for a private room. Clean, quiet and good facilities
    • Leisure trip
    • Solo traveler
    • Double Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Needed a lamp next to bed.

    Quiet, clean, comfortable and great price for private room with bathroom

    Stayed in November 2023

  • Reviewed: November 17, 2023

    6.0
    Good location, but uncomfortable.
    • Business trip
    • Solo traveler
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was like sleeping on a concrete slab, worst two nights sleep of my life.

    Location suited my purposes. Value for money was reasonable

    Stayed in November 2023

  • Reviewed: November 17, 2023

    5.0
    1
    • Couple
    • Family Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    ✌️✌️✌️

    🙂🙂🙂

    Stayed in October 2023

  • Reviewed: November 1, 2023

    5.0
    A few hours to sleep but wouldn’t recommend to a Friend
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    No air con, key didn’t work was locked out for an hour, bed like a rock, pillows v uncomfortable. Sticky notes on everything. Kettle wouldn’t work.

    Location

    Stayed in November 2023

  • Reviewed: October 30, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room with Terrace
    • Stayed 1 night

    the instructions in how to access the building could have been a little clearer. I got a bit confused.

    excellent room

    Stayed in October 2023

  • Reviewed: October 21, 2023

    7.0
    Very nice apart from bed
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Extremely uncomfortable bed

    Nice bathroom

    Stayed in October 2023

  • Reviewed: October 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed was unfortunately quite uncomfortable as the mattress is hard (suggest a mattress topper). Also there is no lift so you’ll have to lug your suitcases and what not up 2 flights of stairs.

    Easy access to shops, public transport etc. 10-15 drive from surfers paradise which is good.

    Stayed in September 2023

Showing 1 - 25

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