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  5. Reviews of Comfort Hotel East Melbourne

Reviews of Comfort Hotel East Melbourne This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

90 Albert Street, East Melbourne, 3002 Melbourne, Australia

#194 of 205 hotels in Melbourne

Guests' Choice

Review Score

Based on 571 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.8

  • Location

    8.1

  • Facilities

    6.2

  • Staff

    7.4

  • Value for money

    6.4

  • Free WiFi

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 14, 2024

    7.0
    The Comfort Hotel East Melbourne is in a great location for a weekend stay in Melbourne.
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 1 night

    It's in a great location.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Superior King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    People screaming during the night, early in the morning, knocking doors…

    The location, big room

    Stayed in March 2024

  • Reviewed: March 19, 2024

    5.0
    Poor hygiene and maintenance were off putting but reasonably priced for inner Melbourne
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was dirty with hair on the floor, the switches to lights and exhaust fan fid not work, the shower taps dripped amd there was ceiling mould over the shower/bath.

    The location was good and the bed comfortable was clean and comfortable. Opening windows were a bonus.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    6.0
    it was a good stay
    • Leisure trip
    • Group
    • Superior King Suite with Single Bed
    • Stayed 1 night

    I didn't like the bathroom, also the costumer service was a little bit weird.

    I like the location, the room was also quite big and comfortable.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    5.0
    Not Impressed!
    • Business trip
    • Solo traveler
    • Superior King Suite
    • Stayed 1 night

    Overall hotel needs a good clean / revamp. All kinds of noises middle of night from water pipes, toilets flushing, doors open close from the corridor, kids running around upstairs. My room had many items showing wear and tear.

    Easy check in

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    No hairdryer, not enough toilet paper, fan on the air-conditioning didn't work so we were hot.

    We had a street view

    Stayed in January 2024

  • Reviewed: January 28, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Very little information about the hotel or the room itself. No information on cafes or restaurants in the vicinity. Nothing even for a supermarket. Staff at reception were nice but a little shocked if asked any questions about anything

    Close to the hospital where my husband had surgery. Easier to walk than use the car.

    Stayed in January 2024

  • Reviewed: January 24, 2024

    5.0
    Comfort ... The bed was❗
    • Family with young children
    • Superior King Suite with Single Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom sink was where you had to fill the kettle and wash your cup etc up (pretty unhygienic in my view) Only free to air TV, my remote told me otherwise❗

    Location to where I was going. The bathroom was done out pretty nice, maybe a cupboard behind the mirror would be good. The man who checked me in and out was friendly,helpful and chatty 😀

    Stayed in January 2024

  • Reviewed: January 22, 2024

    7.0
    OK place to stay but could have been better
    • Leisure trip
    • Couple
    • Superior King Suite with Single Bed
    • Stayed 5 nights

    We were on the second floor and the lift did not work all the time..The shower door did not open far enough ,too close to the vanity making it difficult to get in and out..The rooms are apartments With reasonable kitchen. But there were NO TABLE OR CHAIRS so and any meal you have to eat standing up or sitting on the lounge and eating off your lap.

    Clean and comfortable

    Stayed in January 2024

  • Reviewed: January 16, 2024

    5.0
    East Melbourne just met our needs
    • Leisure trip
    • Family with young children
    • Superior King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Upon arrival, there was a dirty spoon in the sink, still had rice on it. The electronic door lock failed. This took 3 trips to reception to prompt a maintenance response. This would not have been good if this occurred at midnight. The room was not ready at 1pm when we arrived, even though this was an arranged request. The room was not ready at 2pm, normal check-in time. It appears staffing cost is kept to a minimum. This reduces overheads, it also reduces service. The car park is tight.

    The location is great for the sporting precinct of Melbourne. The room is comfortable, our room was on the western side. Comments from our travel partners that in the morning, the bathroom was hot. The rooms are well appointed and kept up to date.

    Stayed in January 2024

  • Reviewed: January 1, 2024

    5.0
    Met our needs
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night

    Smell of smoke

    The room was great, but some of the clientele were scary

    Stayed in December 2023

  • Reviewed: December 2, 2023

    5.0
    Quiet, comfortable but…
    • Leisure trip
    • Travelers with friends
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The car park needs some serious restructuring!!! The layout is makes it difficult to drive in, park and get out, literally had to wait for someone to leave so I could get my car out, as the hotel decided to block one of the exits 🤷🏼‍♀️ The hotel hallways, stairs were dirty, people were obviously smoking in the rooms… staff were walking around but hadn’t no care. The back door was open to anyone to walk in also!!! Like no card required to get in

    Comfort and quiet

    Stayed in December 2023

  • Reviewed: November 29, 2023

    6.0
    Pleasant
    • Business trip
    • Group
    • Superior King Suite
    • Stayed 1 night

    The staff were wonderful and very helpful

    Stayed in November 2023

  • Reviewed: November 19, 2023

    7.0
    Comfortable and had everything I needed
    • Business trip
    • Solo traveler
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the other guests seemed dodgy and it was a bit far out

    The staff and the Bed

    Stayed in November 2023

  • Reviewed: November 9, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior King Suite with Single Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Spacious room. Comfortable bed. Clean sheets.

    Stayed in November 2023

  • Reviewed: November 3, 2023

    5.0
    convenient
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 2 nights

    lack of parking and narrow entry/exit

    provided ground floor unit as requested

    Stayed in November 2023

  • Reviewed: October 30, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    No Hand towels, face washers. Bed not comfortable No Netflix. Smell of smoke

    Free off-road parking. Room size

    Stayed in October 2023

  • Reviewed: October 17, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    Location

    Stayed in October 2023

  • Reviewed: September 9, 2023

    7.0
    Good location and price for a short stay
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Wasn’t the cleanest - stains on bedding, the chair, and a pair of old socks on the ground. A lot of hair in shower/bathroom

    Convenient location- tram lines close by. Was quiet and the bed was comfortable

    Stayed in September 2023

  • Reviewed: September 8, 2023

    6.0
    We would not stay there again
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The people who frequent the place.It appeared that there was drug dealing or some of the people who stayed there had some connection with drugs.It made us feel uncomfortable

    Close to MCG

    Stayed in September 2023

  • Reviewed: September 5, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Superior King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking is absolutely terrible and the driveway is so so narrow. Also a car was parked in the exit the entire time, just lucky there was a second exit. Room was nice but bathroom did not match the pictures and was a bit dirty on arrival with hair on the floor and grime/ dirt around the base of the sink and under the bathroom cabinet (floating cabinet) also no face washer or hand towel provided. The second bed in our room also had no sheets, understandable as we only booked one bed, but the room we booked from the pictures only had one bed so we did not get the room expected/ in the picture. Overall good price and location, i would likely book again due to price

    Did not eat breakfast there, location was good and close to most things

    Stayed in September 2023

  • Reviewed: August 29, 2023

    5.0
    I needed to stay near a hospital for surgery so this was the best option but I paid for too much
    • Leisure trip
    • Couple
    • Superior King Suite with Single Bed
    • Stayed 4 nights

    Bed sheets were stained

    Big room,shower was acceptable

    Stayed in August 2023

  • Reviewed: August 26, 2023

    7.0
    Pleasant room for an overnighter
    • Leisure trip
    • Family with young children
    • Superior King Suite with Single Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The bedside tables were thick of dust, the light above the lounge area didn't work and the room slightly smelt of cigarettes.

    The staff were great and checkout was flexible. Had a great sleep and the walk wasn't too far from rod laver.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    7.0
    Still pretty good would definitely recommend
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water in the newly renovated attic, the tv didn’t work and was just a little stuffy

    Everything except the room l was, staff were great

    Stayed in August 2023

Showing 1 - 25

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