379 Harbour Road, 4740 Mackay, Australia
#38 of 64 hotels in Mackay
Guests' ChoiceBased on 428 hotel reviews
8.0Cleanliness
8.4
Comfort
8.3
Location
8.3
Facilities
8.3
Staff
8.9
Value for money
8.0
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End of dialog contentReviewed: April 26, 2024
Chloe
AustraliaGood van Park, great waterpark, friendly reception
Stayed in February 2024
Reviewed: April 18, 2024
Les
AustraliaCouldn't find a bible.
Clean, we'll appointed, good value
Stayed in March 2024
Reviewed: April 17, 2024
Brennan
AustraliaBig room big bathroom Very clean was quiet
Stayed in April 2024
Reviewed: April 1, 2024
Brent
Australialack of shops in walking distance
value for money, good aircon
Stayed in March 2024
Reviewed: March 29, 2024
Samantha
AustraliaThere were a couple of neighbours who mistakingly parked in our spot due to them not being clear about what spot was theirs. Potentially this could be eliminated with a small stake and room number to mark the spots.
Really nice set up for a family of four. Bed was extremely comfortable!!
Stayed in March 2024
Reviewed: March 25, 2024
Tony
AustraliaNil
Clean and tidy
Stayed in February 2024
Reviewed: March 10, 2024
Karen
AustraliaNil
Flawless level of cleanliness. Had everything we needed. Only stayed overnight whilst passing through Mackay but all the facilities looked great. And our dog was welcome, which was a huge bonus.
Stayed in March 2024
Reviewed: March 9, 2024
Carolyn
AustraliaUpgraded to Lake view unit
Stayed in March 2024
Reviewed: February 27, 2024
Alice
Australiawhen I booked the room was quoted for 108 $ per night and they charged me 135 $ without an explanation.
very clean
Stayed in February 2024
Reviewed: February 24, 2024
Debbie
AustraliaStaff friendly Able to have my bird with me Clean and well presented Central location for what I needed
Stayed in February 2024
Reviewed: February 24, 2024
Regina
AustraliaSome facilities are in need of some TLC.
Good location, swimming pool with slide, mini golf, jumping pillow & self catering.
Stayed in January 2024
Reviewed: February 6, 2024
Penny
AustraliaThe slide at the pool needs to be updated
The unit allows dogs. Close to the beach.
Stayed in January 2024
Reviewed: February 6, 2024
Rebbecca
AustraliaVery old rooms need to be renovated the doors were very old in toilet that it was missing parts of the wood from the back-door all parts of the cabins need a makeover as its had rust showing through most of the bathroom and cabinets also with people walking around the whole cabin moves so felt a little dizzy from time to time. Also love the trundle for smaller kids but when you have older kids this didn't really work well and the sofa bed really uncomfortable which was disappointing. We have stayed in most parks and this still did the trick just definitely needs and upgrade to bring it back to life.
It was an okay for value as this was the cheapest in Mackay for this time. Definitely an older park but did what it needed to do for us. The freebies at reception were a great touch aswell. Definitely need those mossies candles
Stayed in February 2024
Reviewed: January 27, 2024
Stacy
AustraliaThe couch wasn’t a sofa bed and you need a car to get everywhere.
The pools were great. It has a very relaxed and quiet atmosphere.
Stayed in December 2023
Reviewed: January 14, 2024
Sharon
AustraliaLaundry shut quite early, we had to race home to get a load on before it closed.
Staff were wonderful, facilities were exactly what we expected.
Stayed in December 2023
Reviewed: January 7, 2024
Ros
AustraliaLocation next to tip and away from town facilities
Family friendly and jumping cushion!
Stayed in December 2023
Reviewed: January 4, 2024
Claire
AustraliaCouch felt broken/uneven to sit on. Little water damage in bathroom because shower curtain didn’t stop water escaping shower.
Room was clean and comfortable. Liked the outdoor enclosed patio. Very handy having a tv in lounge and bedroom. Loved the pool slide and splash park.
Stayed in January 2024
Reviewed: December 26, 2023
Melita
AustraliaThe accommodation was quite small and I thought there would be more leisure facilities. The price was high for what we got.
The location is fabulous and it’s pretty quiet. The staff are friendly and helpful. We appreciated it being pet friendly
Stayed in December 2023
Reviewed: December 1, 2023
Haijuan
AustraliaBathroom is tight for family people. Bunkbed room is tight too. No milk for a cup of coffee in the morning.
The place is nice and clean. Aircon and facilities are good. Overall it's comfortable and nice to stay at the place.
Stayed in December 2023
Reviewed: November 27, 2023
Diane
Australiaa couple more lounging chairs around the pool area would be nice. One of the chairs there had broken welding where the seat met the atm of the chair. I meant to report it before I left but didn't get around to it.
It was a family gathering, and we had 2 cabins booked.. they were situated adjacent to each other and just across from the communal area, pools, etc. Was very handy for us. The communal BBQ area was a great space for our family pre Christmas gathering.
Stayed in November 2023
Reviewed: November 20, 2023
Jaimie
AustraliaNothing
Facilities for children
Stayed in November 2023
Reviewed: November 20, 2023
Andrea
AustraliaLoved the pool and water park.
Great park with awesome facilities.
Stayed in November 2023
Reviewed: November 19, 2023
Tony
Australianothing
Pool, jumping Pillow
Stayed in November 2023
Reviewed: November 2, 2023
Garfield
AustraliaReally good for Kids, with Pool,slides and Mini Golf. Good Facilities
Stayed in November 2023
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