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Reviews of Clouds Montville This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

166 Balmoral Road, 4560 Montville, Australia

#13 of 14 hotels in Montville

Guests' Choice

Review Score

Based on 741 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    8.4

  • Value for money

    8.2

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 6, 2024

    7.0
    I felt the description of “luxury accommodation” was inaccurate.
    • Leisure trip
    • Couple
    • Family Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The room for three was one space plus bathroom. No privacy. No table and chairs for meals. The couch was sideways to the tv. Inadequate storage for all our clothes. No mirrors except in the bathroom. Bar fridge too small.

    It had a lift. The bed was comfy. Bathroom was fine, good shower and hot water.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    9.0
    We enjoyed every experience with the stay. Getting keys, easy, cleanliness, great, comfort, great.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 2 nights

    Probably nothing. Having a lift was a bonus as it made life a little easier.

    No break fast but location beautiful and did justice to the view.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    I would have liked fresh tea and coffee to feel more welcomed into the space.
    • Couple
    • Studio with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    The tea and coffee was limited; the coffee was old and tea was basic.

    Location along with the room were comfortable.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    8.0
    Super romantic and cozy
    • Leisure trip
    • Couple
    • Luxury Cottage
    • Stayed 1 night
    • Submitted from a mobile device

    The heater didn’t work but that’s ok there was extra blankets

    Sooo beautiful! The scenery out the back balcony was so peaceful. The bathtub was an awesome touch too!

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    great
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed was a little uncomfortable but not too bad

    Location is great & such a cute little room! Super quiet and relaxing.

    Stayed in April 2024

  • Reviewed: March 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio with Garden View
    • Stayed 1 night

    The wifi was touch and go.

    Location was great for what we needed. It was quiet and clean.

    Stayed in January 2024

  • Reviewed: March 25, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio with Garden View
    • Stayed 2 nights

    Pool needed cleaning. We would have appreciated a teapot in the kitchen

    Beautiful location, nice room which allowed for self catering

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Nice hotel option for Montville with nice rooms and reasonable rates.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Ocean View
    • Stayed 1 night

    Cafe was not open despite what Google and hotel website indicated. Many people staying that night and a few as well from outside the hotel turned up to go to the cafe for breakfast but it never opened. It was during the xmas break but a simple sign on the cafe door could have made it clear they were not opening.

    Location is great, room was clean and tidy and had nice view out of the balcony. Always nice place to stay just a short drive from Montville on the main road. Pool area is nice and we did have a swim. 2nd time we have stayed here.

    Stayed in December 2023

  • Reviewed: February 24, 2024

    9.0
    Definitely would stay here again.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 1 night

    The gap in the door to the bathroom.....

    Lovely location and very relaxing environment.

    Stayed in December 2023

  • Reviewed: February 23, 2024

    8.0
    Relaxing and beautiful
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Greeted by friendly staff. Rooms were neat and comfortable. Beautiful grounds and pool area. Kids happy with Netflix and WiFi. I loved the gardens and location.

    Stayed in January 2024

  • Reviewed: February 23, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights

    There were enough shower soap and towels provided for three people.

    Location and ease of checking in process.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    8.0
    Beautiful location, very clean and comfortable rooms. Beautiful spot to explore the hinterland from
    • Leisure trip
    • Couple
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    As we checked in online, we didn't see any staff members, Cleaning pool area and spider webs on the upstairs balcony needed a bit of attention , noisy upstairs person in the early hours of the morning

    Beautiful views, clean modern rooms, cold air-conditioning

    Stayed in January 2024

  • Reviewed: January 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed wasn't the most comfortable but was decent

    Room was beautiful and clean . Loved the pool!

    Stayed in January 2024

  • Reviewed: January 23, 2024

    7.0
    Hello thank you for the accommodation, although we had a good time there, we have some complaints and I haven’t had to d
    • Couple
    • Luxury Cottage
    • Stayed 2 nights
    • Submitted from a mobile device

    How dirty/unclean the room was

    The room and location

    Stayed in January 2024

  • Reviewed: January 21, 2024

    8.0
    Wonderful stay with great views, quiet with nature.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Doors didn’t have fly-screen so when doors are open for a breeze and cooking, bugs and mozzies get in. Bathroom floor may need a clean with soap residue marks visible on dark coloured tiles.

    The views were wonderful and the pool was set up well. Complimentary Netflix was fantastic. Location was amazing away from busyness but still a close drive to the shops. Lovely breeze in summer through apartment when doors are open. Contactless check in and check out made staying easy.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    7.0
    Good location, nice rooms, bad wifi.
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    One room we booked seemed to have sand on the floor inside the room like it hadn’t been cleaned. The other room was clean. Wifi connection and phone service both very poor.

    Good location 5 minutes drive in either direction to Montville or Maleny Cheese Factory. Beautiful rooms that were modern and comfortable. Amazing view from the top floor where we stayed. Didn’t get a chance to use the pool area due to poor weather but the facilities appeared lovely!

    Stayed in January 2024

  • Reviewed: January 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Luxury Cottage
    • Stayed 4 nights
    • Submitted from a mobile device

    The cottage needed an extra wipe over. Having a little one crawling around, we're more aware of dust, cobwebs etc.

    The little cottages separate from the main accommodation building are private, doesn't feel like you're staying in a hotel

    Stayed in January 2024

  • Reviewed: January 6, 2024

    8.0
    Cosy accommodation with great common spaces
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Would be better if the reception desk was staffed for longer hours. Coffee was only available if you could catch a staff member.

    The rooms are very spacious. The free Netflix set up on the TV. Good airconditioning. The pool was fantastic as well.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    7.0
    Great stay, pool area is lovely, clean accommodation, shame no dining option.
    • Leisure trip
    • Couple
    • Luxury Cottage
    • Stayed 3 nights
    • Submitted from a mobile device

    Is was disappointing that the restaurant and bar area are only being utilised for a buffet breakfast on Saturday and Sunday mornings. The room could have done with insect spray as the cottages are surrounded by fauna and we did experience quite a few big huntsman spiders in the room. Along the lines of cleaning facilities provided was a sachet of dishwashing detergent and a chux cloth and a couple or tea towels. This is a self contained cottage and dining out options for dinner were very limited in Monteville so a dishwashing scourer would have been a good addition, along with a broom and dust pan and brush. We stayed for 3 nights and the cottage was not cleaned or made up daily therefore to sweep would have been great. A clothes rack for the balcony would also be a great idea to dry pool towels and wet clothing from swimming.

    We stayed in one of the cottages which were away from the main hotel which was lovely and quiet as the hotel is right on the main road. Clean and tidy and well presented.

    Stayed in December 2023

  • Reviewed: December 30, 2023

    9.0
    Luxury at low cost
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    They only provided 2 towels for 3 guests. The cafe is not open/breakfast not available on weekdays

    The studio with kitchenette was very spacious and well equipped. The pool was lovely. The venue felt quite luxurious for a very reasonable price. It’s in a great location just a few minutes drive from Montville. A nice breakfast included but only on weekends.

    Stayed in December 2023

  • Reviewed: December 22, 2023

    8.0
    Friendly staff, great accommodation
    • Leisure trip
    • Solo traveler
    • Studio - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Not much

    Easy to find Clean and good space in room

    Stayed in December 2023

  • Reviewed: December 15, 2023

    7.0
    Great stay, quiet and relaxing
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    I noticed the windows need a clean :)

    Loved being in the pool on a hot day. It was a nice quiet stay.

    Stayed in December 2023

  • Reviewed: November 20, 2023

    8.0
    Beautiful place
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    The sofa bed wasn’t very comfortable

    A very attractive property in a beautiful spot. Comfortable for two people

    Stayed in November 2023

  • Reviewed: November 9, 2023

    9.0
    A great stay in the clouds.
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 1 night

    Nothing

    Great view and great location

    Stayed in September 2023

Showing 1 - 25

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