The bed in one of the rooms was very uncomfortable. I felt the spring from the mattress digging in my back.

It was in a good area close to thing and the staff was good.

Stayed in February 2024

Nothing negative to say about this property. All was good.

Great location within easy walking distance to city centre, car parking available on site for those with cars. Big appartment with well-equipped kitchen for self-catering and near to Coles supermarket and local market for buying produce. Comfortable bed, hot shower, kitchen, dining and lounge area in same large space with personal balcony outside - great for watching the changing sky and bird life flying in the skies (especially the flying foxes at dawn or dusk). Pool available for guests to use for safe refreshing swim on relaxation in the spa pool. Friendly staff who shared their knowledge of local places to visit and trips available. Possible to book with many different organisations for trips to see the Barrier Reef by boat and or air (small plane or helicopter flight). The beach side promenade was nice to walk along to see the views over the beach, creative sculptures, information boards and/or beach front restaurants. We thoroughly enjoyed our stay.

Stayed in April 2024

Air conditioning needs upgrading, very old noisy units in the bedrooms and the one in the lounge just turns off after a short time. The pool surface and the surrounding paving is very hard on the feet and makes swimming too long a bit unpleasant. TV was also really small for the size of the unit, remote didn't work well and WiFi was weak in order to connect your phone/ipad to watch anything. Not a deal breaker by any means, but could use some updating.

Location was good, size of apartment and hotel communication was great. Clean and tidy. Within walking distance to a lot of locations and felt safe.

Stayed in April 2024

Bed was too soft for one member

Quietness and facilities

Stayed in April 2024

Property could have had floor mats as it was raining and a little slippery coming from outside

Close to town. Clean and neat apartment plenty of room with everything you need.

Stayed in April 2024

It was nice, however, there was quite a strong smell in the apartment. Possible been smoked in before, the pantry was exceptionally smelly. Couch and cushions were particularly tired. A nice apartment just needing some TLC

The space was great for a family, rooms large and comfy. Pool was a hit with the kids.

Stayed in March 2024

Stairs

Room

Stayed in April 2024

The unit was nice and spacious.

Stayed in March 2024

The air conditioning didn't work well. Also some equipment is a bit old. No lifts are in there.

Friendly staff. Late check in is acceptable.

Stayed in March 2024

The Staff were excellent , very helpful, pleasant the location is excellent for all aspects of the activities cairns has to offer room was very spacious, had everything you could need and in working order pool was nice and clean and looked great with the lights at night.

Stayed in March 2024

The Staff where excellent. Very friendly and helpful! Would definitely come back here.

Stayed in February 2024

Dated, bit far from the esplanade

Clean, good base for trips out of cairns

Stayed in February 2024

Air conditioning in room was very noisy

Size, location, well equipped, parking, felt secure and staff were helpful.

Stayed in February 2024

A littlest from everything

We were in cairns

Stayed in February 2024

Quite basic but the apartment had everything we needed. It was reasonably well located and good value for money. The on-site manager was friendly and helpful.

Stayed in February 2024

Very clean as described. Good location. Staff were exceptionally friendly and helpful

Stayed in February 2024

We thought that the pool could have been cleaner.

Nice clean room handy location to town.

Stayed in January 2024

Excellent receptionist

Stayed in January 2024

only one thing. smoking is not prohibited on terrace. smoke & smell come from neighbors and clothes have an odor. i hope no smoking.

kitchen equipment & wash machine.

Stayed in January 2024

The old air conditioners in the rooms. Too noisy and doesn't get cool enough like a split system.

The location, separate bathrooms.

Stayed in January 2024

Nothing

The apartment is in a great location Friendly Staff

Stayed in January 2024

it was close to boardwalk, but a little too far from main shops if you needed them (woolworths etc)

Stayed in November 2023

I didn't like how there wasn't a vacuum in the room, I would have liked to vacuum

I liked the location as we needed to be near the hospital. The kids loved the pool

Stayed in December 2023

The air conditioning in the bedrooms were very loud & the fans seemed to only have 2 speeds (very slow or super fast).

Staff were very friendly & helpful and the beds were very comfortable.

Stayed in December 2023