The staff were lovely. The hotel is charming. We were upgraded, which sounded good..... but the room was downstairs, spacious, comfortable and well equipped, but something of a posh dungeon. One window looked out on to a small courtyard obscured by a cane screen. Not a bad spot for a sleep, and ok as we were only in for one night, but no good for a several night stay. A tip for management... Ask restaurant staff to wear soft sole shoes if they use the stairs passing these rooms. Somebody clattered up and down the stairs very early, presumably preparing for breakfast.

Excellent location. Walked out the door, turned right, and there are the Rocks Sunday markets, just a very short stroll away.. Circular quay, not much further. From there, the whole of Sydney is accessible by ferry or train. All just a short walk from the hotel.

Stayed in May 2023

it’s old and could use upgrading.

it was close to everything, comfortable and the staff was welcoming.

Stayed in May 2023

staff weren’t particularly friendly when storing suitcases on first day of arrival prior to check in

excellent location

Stayed in April 2023

the noise from the street and the noisy air conditioning - we didn’t get to sleep until 4am.

the staff and the special effort was amazing. the restaurant was perfect.

Stayed in May 2023

we had a below terrace room. the ceiling in the room is absolutely disgusting. not sure why it is so discoloured but it makes it look like mold!

Stayed in May 2023

For a five star hotel the level of cleanliness, fixtures and room amenities was poor. In my room the carpet was stained, the toilet had seen better days (maybe upgrade to a more robust seat), and the main shelf to put your toiletries was situated so close to the faucet spout that brushing your teeth was a challenge. There was no expresso machine in the room, just some Nescafe sachets (that weren't resupplied as I used them - and nor was the milk). There was no bottled water provided. Just not great for such a pricey hotel. That said, my room was large and comfortable and I liked the outlook.

Staff were super friendly and very helpful. I really did not like the first room they put me in (dark, small and there were mould stains on the ceiling) but when I asked they moved me promptly to a much nicer room with natural light and a nice outlook. The building is very old and has all the character that goes with that. The terrace bar area is lovely and overlooks a pretty laneway where they have live music in the afternoon/evening. Great place to relax with a glass of wine. The location is superb, within easy walking distance of many of Sydney's best attractions and close by good public transport - which is important as there's nowhere to park nearby.

Stayed in May 2023

The bathroom is tiny, so could be awkward if travelling with someone that's not family. It worked for us but was quite tight that we couldn't get dressed in there.

Location is amazing. The creperie downstairs is AMAZING too. The building has so much charm, it was a wonderful experience. Very luxe feeling with the space and the toiletries in the room etc. Simply beautiful

Stayed in April 2023

Friendly staff, lovely building and a good location.

Stayed in April 2023

it was beautiful and had a nice feel to it.

Stayed in April 2023

the rooms are small and overpriced

Location, decor and staff

Stayed in March 2023

Dirty carpet stains Some of the towels had a 'sick smell Room was overall clean/

Reception staff were exception - Dylan and the french staff member (sorry dod not write his name down).

Stayed in April 2023

The first room we were shown to had a bad, stale smell and although the receptionist offered us some room spray, our only real option was to move into a much smaller room which smelt fresh - so we did. We had a total of 3 different rooms during our 6 night stay, which was partly our fault by booking two lots of 3 days. In each room there were problems in the bathroom, ranging from nowhere to put a toiletries - just a v small shelf above the basin and nowhere else for anything. Also nowhere to hang damp towels, and then in our final studio room the bathroom was the same size as our first bedroom but with just one basin, a toilet and an open shower, masses of empty space and dirty looking water stained tiles because the water went everywhere. Also the bedside tables were thick with dust - yuck. Finally a small thing but a complimentary bottle of water would have been very welcome in what was one of the best rooms.

Great location in the old part of Sydney. Lots of bars and restaurants on the doorstep. Very close to circular quay for ferries and trains. A lovely old heritage building with a charming book-lined reception.

Stayed in April 2023

wonderful staff and location

Stayed in April 2023

That the hotel doesn't have reservations for car parking at Wilson Parking across the road, unlike the hotel up the road which nicely caters for their guests. We arrived and found it stressful as all car spots were taken and it took up a significant amount of time to finally grab a spot.

Location, history of the building, great room size, bed was comfy and the premises clean.

Stayed in April 2023

The hotel accommodation is quite expensive. There is no price break provided for weekend parking at the Wilson car park. There are no extras provided in the room for example bottled water, snacks, paper, pen etc.

Can't beat the convenience of the Harbour Rocks Hotel location - very central and easily accessible by car or train. The room and bathroom were a decent size. The shower was great.

Stayed in March 2023

The hotel was overpriced and relied on location. The room was a little jaded for the money. Facilities were either firmly attached or expensive add ons

The hotel is very much about location

Stayed in March 2023

Small bathroom.

Staff were friendly and very helpful.

Stayed in March 2023

The room could have been better

Hotel was lovely, staff really lovely, location great, decor cool, cafes and bars very chic

Stayed in March 2023

Two of plug sockets were coming off the wall and didn't work (left of bed and under desk). Carpet had stains just inside door which was a bit off-putting. Bedside table was very dusty.

Location excellent. Liked the quirkier style of the hotel. Terrace was lovely and a real bonus. Best were the staff who were excellent. Very friendly, efficient and extremely helpful.

Stayed in March 2023

Some of the bedrooms are rather small

Great central Sydney location.

Stayed in February 2023

Charming, excellent location, very personable staff, good options for food and drink at the hotel and nearby, parking garage across the street, nice historical building retrofitted to modern standards.

Stayed in March 2023

Great location and staff, cool little hotel

Stayed in March 2023

unfortunately our room was downstairs a tad small even though I booked 11 months ago. The room overlooked a terrace where other guests can gather . I had to close the blinds during the day while getting ready to go out and the lighting was very dim. The first morning I was woken up by a few people talking directly outside the door which I find pretty rude to do that .

This historic building is beautiful, reception are brings you back in time. we were welcomed by a lovely lady and nothing was a problem as we arrived a little early. location was perfect, an easy walk to the light rail and the harbour . highly recommend the crepe place for lunch .

Stayed in February 2023

We always stay there as we love the location and atmosphere of the area.

Stayed in January 2023

They only have a lift for luggage

The central location and proximity to the train station

Stayed in February 2023