Furniture is 'cheap and nasty' so bed was uncomfortable. Appears to be long term tenants in the building who 'think they own the place'.

Close to where I needed to be.

Stayed in April 2024

A hot plate for cooking would be great. The mattress felt a bit cheap.

It was very clean. Good value for money.

Stayed in March 2024

While overall cleanliness was okay, The heavily grimed and stained sofa lounge cushioning should just be replaced. Strategically placed single bed blanket tucked over to hide very obvious stains a tad tacky. Extremely hard bed. Only 1 pillow per person. Light blanket covering, no extra blanket. Fought for blanket cover each night. Thought about using blanket covering lounge but was too grossed out. Grout grime and mould clearly visible in shower recess, should be addressed.

The customer service. Mary Liu was lovely and very accommodating to our late check in.

Stayed in February 2024

Only negative was the pillows were too flat.

Mary and the old man cleaner were really lovely. Location was perfect for our business. Close to the hospital.

Stayed in January 2024

I was very very unhappy that my passport was not given back to me after I checked in. I realised the next day when I couldnt find it. No one contacted me to say they had it, the reception wasnt manned, I had to phone a number to speak to someone who just said - yes we have your passport !!!!

Loved the pool

Stayed in December 2023

Only two towels for a week, had to hire more. Outdated, no extra blankets. Cost wasn’t worth the facilities , long term tenants arguing, kids not supervised. Milk was off, set up was quite poor for the price.

Beds were comfy, location was good, parking

Stayed in September 2023

Room needs a little update, (carpets, blinds and random furniture) but had everything needed,so nothing really to complain about.

Close to where I needed to be for events, and easy to find. Staff where very helpful. Has pool, spa and tennis court, with parking space.

Stayed in October 2023

We had to pay for wifi We didn’t get fresh towels only after 7 days and we still didn’t get fresh towels as we were there for 9 days. The Tea ,coffee etc never got refilled . We had to buy toilet paper as those were never refilled either. It was waste of time having the pillows because they were flat as And even the bags for the rubbish bins it’s just as well we did shopping and used those bags for the bin

It was clean and the people were lovely

Stayed in September 2023

Beddings are not comfortable. They need to be upgraded. Showers need maintenance.

Location is perfect, value for money.

Stayed in August 2023

I was disappointed that I didn't have my room serviced in the 7 days. No clean towels and no extra coffee.. I also found a lighter under my bed while I was looking for something I dropped.

It was close to family and easy walking distance to shops and transport. The staff were friendly.

Stayed in July 2023

wayyy too loud for me. i had every window and door closed, traffic just too loud. bed was uncomfortable too.

the location was close to what i needed

Stayed in June 2023

An extremely unwelcoming arrival. Mary the "manager " was rude and accused me of lying. I had arrived 30 minutes prior to the usual check-in time. Mary angrily stated we don't do early check-in. I explained I had messaged requesting an early check-in but she denied receiving the message. I had a copy of the message and her response on my phone! They don't place a hold on the security bond it is debited immediately. And I had to provide an exact departure time. The room itself was dirty and had broken fittings, stained and holey linen, there was an electrical socket hanging off the wall. Bathroom drains broken, mouldy tiles and dodgy lights, I.e. they kept throwing the fuse and we had to constantly turn it back on. A disappointing stay.

Decent sized coffee mugs.

Stayed in March 2024

From the front door to the entire room it was old and had a terrible smell in the kitchen & bathroom. Sheets on both beds were stained and dirty I dont believe they changed them. I asked for new sheets and was given 2 top sheets and had to remake the bed myself. Towels were very old and thin as were the pillows, which we only got 2 of. No change of sheets or towels in the 6 days there no refill of tea or coffee or toilet paper we had to buy our own. Its a very small basic room the bathroom had a mold smell in the shower. The owners parked in our car spot to unload their groceries and told us to park in someone elses car spot which left us explaining ourselves to the other people who questioned this. Not alot of help or understanding from the owners. The wife did text me saying her husband refused to use the new sheets thats why my sheets were old and stained. Very over priced for what it is. We had to go to Kmart to buy pillows and towels. Curtains were old and very dirty when we opened them. No hair dryer. No shampoo/conditioner.

The air conditioner worked. Fridge worked well. Microwave worked and the iron.

Stayed in January 2024

It can be tricky to drive out of at peak times if the day. You need to wait for the traffic lights.

Great value for money in peak time. Great service from the staff. Mary let me into my room when I locked myself out on New Year’s Day.

Stayed in January 2024

Noise as cars are outside the door and even when car park is allocated … is taken by others

The location is great … the unit is dated with only a microwave … bed comfy

Stayed in January 2024

nothing

very good quality for the money, nothing needed,I was impressed

Stayed in November 2023

The room we were first allocated had major issues with water running down from the above apartment to the inside of the walls into the bathroom in our apartment flooding the bathroom floor. The host of the apartment said she would get a plumber on Monday, (we arrived on Saturday) that was not going to suffice as we needed a clean and sanitary place due to having to have surgery and a resting place after the surgery for a few days. The host bought down a mop and bucket and towels for US to clean it up. We were transferred to a different room the following day which was at least dry and not leaking water everywhere. I was very disappointed as I have stayed here before and never had an issue, the place has been let go and is in need of a overhaul. I will not stay here again or recommend it to anyone in the future.

Location was good for closeness to the hospital.

Stayed in September 2023

The amenities were nice, pool & bbq area where roomy and well maintained. Staff were very friendly and helpful.

Stayed in October 2023

Host mary and husband

Stayed in September 2023

nothing really to complain about

Apartment was great/ location was great/ service was fine

Stayed in July 2023

NO HOT WATER. I checked out early, asked for full refund, the resort refused. They had 15 units without hot water, the manager said they don’t have capacity.

It was clean and in a good location

Stayed in July 2023

Walls were kinda thin and beds weren’t overly comfy. No sitting space unfortunately but serve the purpose we needed.

Very close to everything, parking was free. Owners were very accommodating with a late check in.

Stayed in April 2023

Latch on door was broken. Property not safe and secure. Main door could easily be broken into with plastic card. Prepaid for a week, then they demand your credit card details and demand a $300 deposit. of which they will not return. Signs posted in laundry stating they will throw your clothes out if you leave your clothes in washing machine for more than 30mins Owner tried to follow me when I tried to leave one day early (due to safety and security of property) and placed key in return box at 5:30pm as required in the paper signed on entry. Only two pairs of tongs and a egg flip in the kitchen drawers.

The size of the tv

Stayed in July 2023

There are no comments available for this review

Stayed in February 2024