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  5. Reviews of HarbourView Apartment Hotel (now Arrow on Spencer)

Reviews of HarbourView Apartment Hotel (now Arrow on Spencer) This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

585 La Trobe Street, 3000 Melbourne, Australia

#598 of 1,021 vacation rentals in Melbourne

Guests' Choice

Review Score

Based on 3085 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    8.7

  • Facilities

    7.1

  • Staff

    8.1

  • Value for money

    8.0

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 13, 2024

    7.0
    Police station across the road.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Straight across the road from what turned out to be a very busy and noisy police station, with very little noise reduction in the room. P.S. definitely didn't see a harbour view.

    Close to shops, transport and city centre

    Stayed in May 2024

  • Reviewed: May 9, 2024

    7.0
    It was a good location, adequate for what we needed, and an overall good price.
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 8 nights

    The Wifi signal was not good at all. We had to be near the door to the room to pick up a signal at all, which meant sitting on a chair beside the door to do anything at all requiring Wifi. Once you walk into the room the signal dropped off completely. The lighting was not sufficient for what we needed, even just for reading.

    The room was adequate for our needs. It would have been plenty for an individual traveller, but a little cramped for two of us. The bed was comfortable and the kitchenette met our needs. It was very well located near a train station in the center of town.

    Stayed in April 2024

  • Reviewed: May 9, 2024

    8.0
    A gem in the heart of Melbourne
    • Leisure trip
    • Solo traveler
    • Standard Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    It is well located. Plenty of space and light. Everything worked and you could open windows and doors to let in fresh air. Great water pressure and a well equipped kitchen. I was surprised by the size and layout, very comfortable.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Room great with kitchenette, hot spots within walking distance but need some renovation of the room.
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 10 nights
    • Submitted from a mobile device

    Facilities like kittle, iron, hairdryer are quite old items. receptionist not really informative with the need especially in providing tourist spots information. Bathroom was okay but the water flow going to the room alley which little regret but the cleaner put the fan to dried it.

    location was great, nearby tram & Southern Cross Station. Very easy to find just opposite the Police building.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Two Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Cockroaches in the kitchen

    Excellent location close to Southern Cross station.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 3 nights

    The Doona need to be replaced, too small for the doona cover:)

    excellent location within walking distance to great southern station, flagstaff station, couple minutes walk to tram, 5 minutes walk to port Philip an marvel stadium, 15 minutes walk to queen victoria markets.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    7.0
    Great location!
    • Leisure trip
    • Solo traveler
    • Standard Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Messy ground floor entrance to apartments and lift. Hallways on level 8 need new carpet and repainting. I had to ask for the hallway outside my room to be vacuumed, as it had been dirty for 2 days. There was a constant cooking smell, also in the hallways. The furniture in the unit needs updating. Hopefully, the change in management will rectify these issues.

    Great location for Skybus to and from airports, very clean, roomy except for tiny bedroom, good cooking facilities, quiet overnight and helpful staff.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient, well priced and comfortable. Good security.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    7.0
    Good value for what you get.
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel needs an update as it’s old and becoming a little run down but it was clean and tidy. Close to everything we needed

    Booking.com

    Stayed in May 2024

  • Reviewed: May 4, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Two Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms were outdated and not as clean as it could be. All beds were awfully uncomfortable

    The location is fantastic. Close to tram stops, food shops and sky bus.

    Stayed in April 2024

  • Reviewed: May 2, 2024

    6.0
    Comfortable and convenient
    • Leisure trip
    • Group
    • Deluxe Two Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and convenient

    Stayed in May 2024

  • Reviewed: May 1, 2024

    6.0
    Although the location was good and the room looked clean, unfortunately the bedbug incident took the shine off the weeke
    • Leisure trip
    • Solo traveler
    • Standard Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately, my friend who I purchased a two night stay for, contracted bed bugs there on the first night . She alerted the staff and they upgraded her to another room… but sadly the damage was done and it rather ruined the weekend.

    Good location, easy access to apartment building and parking, accommodating staff and the room appeared clean.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    I'll be staying here again next time.
    • Leisure trip
    • Solo traveler
    • Standard Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Was definitely a building where people lived. That's fine, but I did feel a little conspicuous intruding, although I didn't see anyone.

    It was in many ways basic, but everything I needed and more. I have stayed at other hotels in the area for a similar price that had holes in the ceiling and flickering lamps - this place was affordable but perfect! Small, but there was a little kitchen area that I included not only a fridge and kettle, but also a stove! There was a double bed, but also a single bed that could be closed off into its own little private room. Also, very actually quiet, and a nice short walk to the SkyBus terminal.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    7.0
    Average
    • Leisure trip
    • Travelers with friends
    • Standard Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Found dirty socks in the wardrobe next to the spare pillow Fair bit of dust build up around the base of toilet and sink

    There was a fair bit of space, with a fridge and kettle Right by the southern cross station

    Stayed in April 2024

  • Reviewed: April 30, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Older building One single in 3rd room was not comfortable

    Convenient for train arrivals and skybus

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Main requirements were affordability and proximity to city centre; it met both of these.
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 1 night

    Door-frame of bathroom decayed at the bottom. A couple of cockroaches in kitchenette.

    Good location. Receptionist very pleasant and polite.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    6.0
    A good price if you want budget accommodation just to sleep in, but I wouldn't stay here again
    • Leisure trip
    • Family with young children
    • Deluxe Two Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The place was pretty basic and a bit run down which doesn't bother me normally but was nothing at all like the pictures on booking.com - so was very disappointed. Had booked thinking we'd have a view like the pictures showed but out the window we could see straight into another building which was a TAFE/uni. Oh and there were two cockroaches - yuk!

    The place was ok, we were only staying for one night so it did the trick. Lots of room for a family to stay, kitchen with cooking facilities, bath/shub, dining table Supermarket was a short walk away which was handy. Short walk to Flagstaff Train Station

    Stayed in April 2024

  • Reviewed: April 26, 2024

    7.0
    I arrived at 5.01 and thereception was already locked and all gone.
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 1 night

    I had to remind reception to send me entry details

    Close to train station

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Full-equipped apartment close to Southern Cross Station
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night

    The size and position of an air conditioner is weird. It cannot blow the two bedrooms properly. Rice cooker in the kitchen should be great addition. Wifi is quite bad. Reception opening hour should be longer.

    The location is strategic, very close to Southern Cross Station and connected to key attractions by free tram. The room is well-partitioned. There is a desk for working. Staffs are friendly and supportive. We were allowed to check in early.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    6.0
    Should be rated 3 star not 4- over priced for what it offered
    • Leisure trip
    • Family with young children
    • Deluxe Two Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs a bit of a revamp quite old , cockroaches roaming in bedrooms and musty smell in rooms

    Close proximity to city and free trams, casino

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Great for a short stay in Melbourne.
    • Leisure trip
    • Family with young children
    • Deluxe Two Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were loud through the night. Heard someone near our door several times.

    Great location from Southern Cross Station. Great price. Good for families and kids.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    7.0
    Perfect location in Melbourne with public transport right out front and coles across the road.
    • Leisure trip
    • Family with young children
    • Deluxe Two Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Room smelt very musty but was able to open windows and balcony door to air out.

    Tram stop right at the front door and secure parking.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Good Value Nonetheless
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    1. Could not get wifi throughtout 4 nights' stay?!! Somehow network presence only showed when at reception but not in room. Reflected problem n was told IT would get in touch but no one did, nor after 2nd feedback. 2.Shower door is thin n filmsy yet can get stuck so needs some firm tugging to open. Seemed somewhat precarious. Afraid it might shatter. 3. Not 'green'? Daily changing/adding of towels even though had informed front desk no need. Had a nice pile up of clean towels which i placed in wardrobe. 4.No provision card to hang out to request no disturbance or otherwise.

    1. Abt 5 mins to Southern Cross Station n Skybus n Coles supermart. Just simply walkable all around. 2. Microwave n cooking stove complete with cutlery n microwable bowls n plates (x2) plus all trimmings of chop board, scissors n knives... 3. Well apponted layout with good use of space with table for 2 to dine, 2 seater b4 TV n even a writing table in bedroom 4. Bright lightings for the night n quiet enough for good sleep despite being next to a major road. 5. Easy access with simple card tapping. 6. Tram 30 just outside n police hq is diagonally across so very safe

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Enjoyed the accomodation, location, facilities and closeness to accessing the city was awesome.
    • Leisure trip
    • Group
    • Penthouse Four-Bedroom Apartment
    • Stayed 1 night

    We were not told that if we arrived after 7pm we could not use the hotel parking. Staff had no idea that there was an event at Marvel and could offer us no alternative parking suggestions for nearby. Not helpful as we were from interstate.

    Loved the location close to tram line, train station, DFO parking and Marvel stadium. Hotel was clean and beds were clean and comfy. 2 bathrooms made travelling with a group easier to manage. Loved the patio upstairs! Awesome views.

    Stayed in April 2024

Showing 1 - 25

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