42 Parramatta Road, Summer Hill, 2130 Sydney, Australia
#321 of 321 hotels in Sydney
Guests' ChoiceBased on 783 hotel reviews
6.1Cleanliness
6.7
Comfort
6.8
Location
7.8
Facilities
6.3
Staff
8.0
Value for money
6.8
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 27, 2024
Lisa
AustraliaEverything
Nothing
Stayed in February 2024
Reviewed: February 27, 2024
Eden
AustraliaBathroom floor was always wet, even when we first checked in (leak?). Toilet had a weird smell. Aircon is immediately next to the top bunk bed. Plus the bunk beds are very creaky & move a lot - someone tossing & turning in the bottom is easily felt by the top bunk. The car spaces are VERY small, if you don’t fit in those ‘small car’ spaces normally, you’ll have a hard time fitting in the carpark. Lots of noise from the main road. The fridge also smelt weird, like off milk or feet. Would be a fine budget stay with some maintenance & cleaning.
Air con, water pressure, reception is open late, staff were nice, secure parking, the rooftop is nice. Price wasn’t too bad.
Stayed in February 2024
Reviewed: February 27, 2024
Ray
AustraliaNot a picture on the walls. New tv but was not set up to stream or hung. I had to use my own log ins. Couch had a leg missing and leaned over. Could not sit on it. Staff said would tell the boys but nothing happened. Bad spell of ruined or something similar.
The bed was comfortable. Bathroom recently renewed, quite nice.
Stayed in February 2024
Reviewed: February 26, 2024
Alyssa
AustraliaThe pillows were a little hard but I brought my own pillow so there was no issue and we couldn't find a proper room bin so we had to use the bathroom bin.
The room was the perfect room to stay in before the Taylor Swift concert. Great value for a short stay, big mirrors and clean bathroom perfect for getting ready in. Decently comfy beds and convenient microwave, kettle and utensils in the cupboard. Plus the surrounding neighbourhood is super cute with trees and adorable houses lining the street (Sloane St/Kensington Rd)
Stayed in February 2024
Reviewed: February 26, 2024
Lucy
AustraliaRoom smelled like cigarettes, windows weren’t double glazed so I could hear every sound from outside.
Parking included, good air conditioning, staff polite
Stayed in February 2024
Reviewed: February 25, 2024
Jesse
AustraliaWe couldn't get access to our room at midnight. And had to wait an hour for reception to allow us access to our room that we had paid for. Also the power supply was faulty and caused one of us to be zapped. Not up to standard.
Stayed in February 2024
Reviewed: February 22, 2024
Cindy
AustraliaAsked for a family room my 11 year old got and totally different room only a different floor
Nothing
Stayed in February 2024
Reviewed: February 21, 2024
Robert
AustraliaSmall room, no bedside table, everything very old looking, broken tiles, no lamp shades.
It was available
Stayed in February 2024
Reviewed: February 19, 2024
Keenah
AustraliaParking was horrible
Clean and maintained
Stayed in February 2024
Reviewed: February 17, 2024
Ryan
New ZealandPrice, hair, sweat smell, urine on sheets.
Staff friendly
Stayed in February 2024
Reviewed: February 11, 2024
Belinda
AustraliaLeaking shower, not overly clean, had renovated room but was holes in walls, scratches on bed, hole in wall near aircon, 2 towels for 5 people, went out for day and only bins changed, dirty towels still on floor and not replaced, had to find cleaners for towels, flashing coloured lights in room, tiny rooms for 5 people, had to sit luggage on floor, So wouldnt recommend, think the place needs lots fixing! Would be amazing spot if rooms were nicer
Bed was comfy, shower head pressure amazing Location great, price not too bad But
Stayed in February 2024
Reviewed: January 13, 2024
Naomi
AustraliaSome strange guests that were on drugs ,but least they kept to themselves.
Location is close to airport and clean room and great for families.
Stayed in December 2023
Reviewed: December 14, 2023
Rhonda
AustraliaLocation was perfect. Staff couldn't have been more helpful. Priced appropriately. Would stay there again.
Stayed in December 2023
Reviewed: December 10, 2023
Shona
AustraliaNothing like the advertisement, old bed in middle of empty room, no bedside tables, disgusting old bathroom with no shower screen/curtain, filthy windows and drapes, don't need to use lights in unit overnight as outside light does better and too bright, woken early by cleaner and her blower vac for hours, eftpos machine was a problem then it blocked my card plus they charge surcharge for it, very poor place to stay would not recommend it at all.
Nothing to like.
Stayed in December 2023
Reviewed: December 9, 2023
Damien
AustraliaEasy access to public transport
Stayed in December 2023
Reviewed: November 21, 2023
Damien
AustraliaN/A
Found the location easy to find. Close to public transport
Stayed in November 2023
Reviewed: November 12, 2023
Nicole
AustraliaLooks nothing like pictures .run down, damaged. Cockroaches everywhere
Stayed in November 2023
Reviewed: November 12, 2023
Brienna
AustraliaAircon was broken (though got fixed promptly), tv didn’t work (didn’t bother to ask about that), and we waited 20 minutes for staff to arrive to check out(pressing buzzer and calling front desk).. they never came. Ended up having to call after hours number and they just said leave the key on the desk. When you turn the shower on, the holder is too weak for the pressure and it creeps upwards until it goes out the top and the whole bathroom is soaked.
Free parking on site and good location. handyman was fast to fix the broken AC.
Stayed in November 2023
Reviewed: November 6, 2023
Barbara
AustraliaThe toilet was broken, came away and also leaking cistern. The bathroom was the smallest bathroom I have ever been in. The room was very basic but clean.
The location was good for what we required, the staff friendly and helpful.
Stayed in October 2023
Reviewed: October 31, 2023
Ozyguy
AustraliaI have stayed at Marco Polo many times. Why? great value. Good location, Secure covered parking at no extra cost. Very close to Summerhill Train service. Friendly and help staff. Of course I would stay again.
Stayed in October 2023
Reviewed: October 25, 2023
Michael
AustraliaDirty room and fire alarm going off at 4am
Location was great
Stayed in October 2023
Reviewed: October 24, 2023
Ozyguy
AustraliaGreat location. Secure undercover parking. Close to public transport, especially Sydney trains. Warm Welcome. Great Value
Stayed in October 2023
Reviewed: October 5, 2023
Karen
AustraliaNeeds a little tlc
Stayed in October 2023
Reviewed: October 5, 2023
Alistair
New ZealandThe room was dirty, dusty and smelt of urine. The shower was broken, the bathroom had mould and the light fittings were broken. Most of the power sockets didn’t work. We would have stayed elsewhere had there been any other accommodation options available in Sydney those 2 nights.
Location close to a train station
Stayed in October 2023
Reviewed: October 3, 2023
Rees
AustraliaNot enough glasses cups utensils Not enough towels Staff unhelpful False advertising Excessively expensive for what you get Made an enquiry to reception they hung up
Good location
Stayed in October 2023
Tor Vergata, Italy
Palm Island, St. Vincent & Grenadines
Islamorada, USA
Ventas de Poyo, Spain
Sunne, Sweden
Kayseri, Turkey
Jerusalem, Israel
Batumi, Georgia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content