189 Queen Street, 3000 Melbourne, Australia
#168 of 1,002 vacation rentals in Melbourne
Guests' ChoiceBased on 1451 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.5
Staff
8.9
Value for money
8.1
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Paxton
New ZealandConvenient location
Stayed in February 2024
Reviewed: April 25, 2024
Brian
AustraliaLocation perfect. Large living space for 3 bed room apartment
Stayed in April 2024
Reviewed: April 22, 2024
Peerapong
ThailandThe kitchen gear is not enough.
The location
Stayed in April 2024
Reviewed: April 19, 2024
Go
AustraliaThe heater/aircon was a bit noisy
Everything was accessible and the room was big.
Stayed in April 2024
Reviewed: April 19, 2024
Ian
AustraliaOn arrival we were given a corner 1 br apartment (57) which we immediately disliked. Our request for a better place was not handled well by the lady on reception, who promised to re-allocate us. When we asked Harry about this next morning, he could find no sign that she had fulfilled her promise. However Harry searched for us and found a vacant room (110) for us; available the next day, which we gladly accepted. It met all our expectations (as it was the room type we had always received before) and we were delighted. Prior to all this I had enquired via email for an alternative to the booking offer of a corner unit, which was met by a reply suggesting that we would have an opportunity to 'immerse' ourselves in the Melb lifestyle, with no offer of an alternative. This rather dismissive reply (which I can show you if interested) bordering on sarcasm was not particularly appreciated. This, by the way, explains some apparently contradictory opinions given earlier- we experienced two different levels of accommodation- surprising, perhaps, as we have stayed with you each time we visit Melbourne.
We loved Room 110 which Harry found for us after the abysmal Room 57. Above all we were deeply impressed by this staff member's efforts to find a better Room for us- we could not thank him enough. He sets a high standard indeed!
Stayed in April 2024
Reviewed: April 19, 2024
Susan
AustraliaCouldn’t work out the bathroom exhaust, so I set the fire alarm when drying my hair - no biggy.
Location was perfect for our visit this time round. We normally stay at Adina on Flinders Street. We’ll be back 😊
Stayed in April 2024
Reviewed: April 18, 2024
Craig
AustraliaGreat location for Central Melbourne. The Apartments were spacious and quiet.
Stayed in April 2024
Reviewed: April 17, 2024
Chloe
AustraliaNothing to add here
Love the location- love the room. I've stayed everytime im in Melbourne- and will continue to stay.
Stayed in April 2024
Reviewed: April 16, 2024
Summer
FranceMore utensils for cooking Instructions for heater, couldn't get it to go past 21 and it was a chilly night. TV remote in bedroom not working
Very comfortable bed, bath in bathroom and balcony with city views. Good distance to Swanson St, trams, China Town and Fed Square. Overall a very convenient location that was a great space to rest after our adventures.
Stayed in April 2024
Reviewed: April 16, 2024
Gemma
AustraliaPool was cold. Kitchen bench was dirty and coffee facilities were not stocked properly only decafe coffee available.
Location was great, staff were lovely, room was great which I got on a special.
Stayed in April 2024
Reviewed: April 16, 2024
Lorraine
New ZealandConvenient for a family
Stayed in April 2024
Reviewed: April 15, 2024
Kaye
AustraliaNot overly clean. Old rubbish under couch & bed.
Great position near hardware lane & walking distance to Spencer St station
Stayed in April 2024
Reviewed: April 12, 2024
Natalie
AustraliaNo teatowels. Neighbours kept smoking. No shower cap
Close to everything. Comfortable
Stayed in April 2024
Reviewed: April 9, 2024
Lynne
AustraliaGreat location Good comfortable bed great shower
Stayed in April 2024
Reviewed: April 9, 2024
Kerri
AustraliaCannot believe none of the TV’s were Smart TV’s. Extremely disappointing in this day and age and for the price we paid for the apartment.
Good size apartment.
Stayed in April 2024
Reviewed: April 6, 2024
Troy
AustraliaStained carpets. Pictures on Booking.com definitely not an honest and true example of the room we were given.
Great location
Stayed in April 2024
Reviewed: March 29, 2024
Karen
AustraliaWe love the fact that we get a hotel feel with all the comforts of home like a kitchen with large fridge and dishwasher as well as a washing machine and dryer. The bed was super comfortable and we slept uninterrupted with no noises from the hotel or the street. The space is really large with a comfortable couch, chairs and dining table. The staff were professional and kind. We’ve already rebooked for our next visit in a couple of months.
Stayed in March 2024
Reviewed: March 24, 2024
Alistair
United Arab EmiratesPaid parking but otherwise ok.
Beautiful apartment.
Stayed in March 2024
Reviewed: March 21, 2024
Wayñe
AustraliaThe staff did not smile. And that's what I look for on entry to see if I really AM welcome. A smile goes a long way in these hard times we live in. Morale is so important.
Extremely spacious apartment with great design and kitchen very innovative. Beds were comfortable.quiet and peaceful . Overall enjoyed my stay
Stayed in March 2024
Reviewed: March 17, 2024
Bek
AustraliaThere was rubbish and dirt under one of the beds. Stains on carpets
Very big room and had great facilities e.g kitchen and laundry.
Stayed in March 2024
Reviewed: March 16, 2024
Micaela
AustraliaN/A
Great sized apartment - super clean, had everything we needed. Quite on the 12th floor Additional bed for the room was no problem securing Able to access the apartment earlier
Stayed in February 2024
Reviewed: March 16, 2024
L1nd4
AustraliaCleanliness is lacking, esp on the carpet area. There were specks or remnants of stuff on the carpet. The sofa is stained.
Great location, walking distance to most places and restaurants in cbd. We got the penthouse apartment and it was very spacious. Staff is very friendly and helpful.
Stayed in February 2024
Reviewed: March 11, 2024
Jenna
Australiamore blankets in the cupboard and more channels on tv
size of the apartment and cleanliness
Stayed in March 2024
Reviewed: March 5, 2024
Yvonne
AustraliaNothing we had a great time.
Great location, spacious rooms and friendly staff.
Stayed in March 2024
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