170 Reservoir Rd, 2148 Blacktown, Australia
#4 of 8 hotels in Blacktown
Guests' ChoiceBased on 1897 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
8.4
Facilities
7.7
Staff
8.2
Value for money
7.5
Free Wifi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Emillie
AustraliaLots of hallway noise can be heard from the room, doors shutting and people being loud etc it can be quite disruptive if you’re a light sleeper.
Location was fantastic and the buffet breakfast was amazing. We booked a room with the sofa bed for our 2 yo to sleep on and when we pulled it out it was not made and there were no sheets in the room. The staff (a younger girl) was fantastic when we called reception and brought sheets up for us very quickly.
Stayed in May 2024
Reviewed: May 22, 2024
Robert
AustraliaIt’s happened twice now that some guests feel it necessary to cook in their rooms setting off the fire alarms causing an evacuation communication was poor causing confusion amongst guests we were told to go back to our rooms whilst the pa announcement continued with evacuate The a/c didn’t work and the garbage bin was full from previous guests
Location is good price was also reasonable
Stayed in May 2024
Reviewed: May 21, 2024
Richard
Australiawifi very poor
Stayed in April 2024
Reviewed: May 20, 2024
Brett
AustraliaWhen neighbouring doors shut they were very loud. Noise from the corridor echoed a lot.
Location
Stayed in April 2024
Reviewed: May 17, 2024
Christine
AustraliaCheck in.
Hotel clean and next to Workers Club
Stayed in May 2024
Reviewed: May 15, 2024
Apps
AustraliaBathroom fan did not work. But I did not report it.
It is easy to check in and out the rooms are always clean and tidy and it is close to all amenities.
Stayed in April 2024
Reviewed: May 13, 2024
Steve
AustraliaI was very embarrassed when I ordered pre dinner drinks and ready to have an evening in your premises but promptly refused service as you don't take cash 😒 really 😑 Anyhow thankfully restaurant in the area was happy to take the $300.00 or so tab in cash
Stayed in May 2024
Reviewed: May 12, 2024
Ian
AustraliaLocation close to Blacktown is good.
Stayed in May 2024
Reviewed: May 11, 2024
Jeanette
AustraliaDidn’t have any
N
Stayed in May 2024
Reviewed: May 8, 2024
Bianca
AustraliaTerrible wifi and very very slow lift
Excellent staff service, beautiful breakfast and next door to a sports club facility.
Stayed in May 2024
Reviewed: May 6, 2024
Cherie
AustraliaUpper management on first day walking around with air pod in one ear and when I approached desk to ask a question he was too busy to serve me because what he was doing on the computer was more important so he called for the lovely girl Tamu I think her name was to help me. She was so friendly kind and doing a great job. She had helped me check in previously. We requested a king size room and received twin beds she apologized ran around organizing a change of room. He showed no interest whatsoever kept playing on his computer and then retreated to the back office. Breakfast was a shambles. No forks first day had to wait for them to be washed and had to clean our own table as every table had dirty plates from guest before. Had to ask for butter ask for someone to fix pancake machine. Coffee machine splattered hot water on you as you waited. Second day had to again clear our table of plates. No eggs available and when it was filled up they were stone cold ! Bacon and sausages hardly cooked. Watermelon past its use by date looked ready for bin. Really ! The presentation was lovely but that’s where it stopped. That machine was fabulous quick and thank goodness for toast.
Rooms were good bed comfortable and pillows fabulous. Linen on beds lovely.
Stayed in May 2024
Reviewed: May 2, 2024
Julie
AustraliaCould be a little noisy at night in the halls etc
Good location. Easy walk to the buffet for dinner , central to everywhere local. Good after hours access
Stayed in April 2024
Reviewed: April 28, 2024
Victor
AustraliaRoom wasn’t what I believe I had paid for. I selected a queen suite, but got a room with three single beds.
Location and ease of access
Stayed in April 2024
Reviewed: April 28, 2024
Diya
AustraliaWifi was not working in the room at level 3 other than then that it was good
Stayed in April 2024
Reviewed: April 27, 2024
Varun
AustraliaThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 25, 2024
Mark
AustraliaHad a noisy pipe from Floor above, but changed rooms the next day, all sorted
Clean and tidy
Stayed in April 2024
Reviewed: April 25, 2024
Fiona
AustraliaThe shower had no water pressure
The bed was comfortable
Stayed in April 2024
Reviewed: April 25, 2024
Craig
AustraliaNo extra pillow or blanket
Location Rooms clean Comfortable beds
Stayed in April 2024
Reviewed: April 25, 2024
Michael
AustraliaShower tap handles oddly don’t identify hot and cold easily, make getting the temperature correct a bit of a lottery.
Convenient location for us, and licensed club next door is a bonus.
Stayed in April 2024
Reviewed: April 25, 2024
Francis
AustraliaDirty couch
Location suited our needs
Stayed in April 2024
Reviewed: April 23, 2024
Lindsay
AustraliaPeople in nearby rooms slamming doors night and day. Room above people stomping on the floor each night.
Comfortable clean room good bed
Stayed in April 2024
Reviewed: April 21, 2024
Akram
AustraliaOur tv did not work, called the manager who was helpful but unable to fix the issue. Was not offered another room or a subsidised price for our stay
Staff were helpful Room was clean Easy to access everything
Stayed in April 2024
Reviewed: April 9, 2024
Carter
AustraliaThe hot breakfast was a little dried out.
The friendly staff
Stayed in April 2024
Reviewed: April 4, 2024
Andrew
AustraliaGood facility and location
Stayed in March 2024
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