2395 Gold Coast Highway, Mermaid Beach, 4218 Gold Coast, Australia
#71 of 121 hotels in Gold Coast
Guests' ChoiceBased on 779 hotel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
8.5
Facilities
8.0
Staff
9.0
Value for money
8.1
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Tony
AustraliaDidn’t know breakfast was included
Stayed in May 2024
Reviewed: May 10, 2024
Natasha
AustraliaNothing
I made my own so my room had stuff To cater for that.. the only motel who has a bottle opener can opener !!
Stayed in May 2024
Reviewed: May 7, 2024
Joel
AustraliaPool
Stayed in April 2024
Reviewed: May 7, 2024
Rochelle
AustraliaThe fact that people go outside to the smoking area to smoke all hours of the day and night and slam the doors and gate.
Room was comfortable good location
Stayed in May 2024
Reviewed: May 5, 2024
Christine
AustraliaCould have been a bit more parking, very tight out the back
Loved the location and size of the room was unexpected, huge room, lots of space
Stayed in May 2024
Reviewed: April 20, 2024
Armitage
United KingdomN/A
Security/ safety
Stayed in April 2024
Reviewed: April 18, 2024
Marcus
AustraliaUnfortunately and at no fault of the motel road works were in operation for six of the eight nights I stayed here. That is reality of staying on the Gold Coast Highway while the tram is extended.
Great little motel . Excellent room with comfy bed tv toaster microwave kettle and fridge. Had cups cutlery glasses and plates for two people and enough tea bags to keep me going eight days. When I needed fresh towels I just grabbed them from the room servicing trolley! The vending machine kept the drinks cold and was very reasonably priced. Bathroom was spotlessly clean with fresh towels face washers and a very nice smelling body lotion. I wish I had enough hair to use the hair dryer but made use of the endless hot water in the shower. Staff were very helpful and at all times very polite . If it was warmer I would have used the pool that looked very clean. Everything you need is just across the road , bus stop , supermarket , chemist , butcher , bottle shop and Chut the coffee shop who do excellent breakfast and good coffee.
Stayed in April 2024
Reviewed: April 15, 2024
Emma
AustraliaShower pressure wasnt great.
Bed was comfortable ,good size room. clean. Good location
Stayed in April 2024
Reviewed: April 14, 2024
Jodie
AustraliaThe floors weren't clean and neither was the cutlery. The plates had someone's old spaghetti sauce or butter or something on them and the cups had coffee stains. The floor felt sandy and we had to brush off our feet getting into bed each time. It was noticeably sandy/grassy, not just a little bit. But the linens were clean and I was glad there was Netflix on the well-positioned TV.
Very easy location with plenty of parking available and friendly staff. The check in process was smooth and overall it was a nice motel.
Stayed in April 2024
Reviewed: April 11, 2024
Darryl
AustraliaNo complaint about the hotel.
Clean, tidy, and well presented. Staff were friendly and helpful. There was parking for vehicles, and the room had a kitchenette.
Stayed in April 2024
Reviewed: April 10, 2024
David
AustraliaGood location
Stayed in February 2024
Reviewed: March 25, 2024
Dieudonne
AustraliaNothing. The accommodation was perfectly suitable for the purpose of my journey. Would have loved to stay a bit longer.
Very friendly helpful staff. Cleaning lady did her job very thoroughly. Accommodation close to a variety of restaurants. Metro Woolworth is just opposite the motel.
Stayed in March 2024
Reviewed: March 15, 2024
Kate
AustraliaGreat value for money. Lovely staff. Immaculate grounds. Clean rooms
Stayed in March 2024
Reviewed: March 12, 2024
Marsha
AustraliaThe street noise from light rail is noisy and when drilling or digging the vibration is felt in room . Hard to sleep .
The whole place was clean and tidy , I spent 2 nights and it was very good.
Stayed in March 2024
Reviewed: March 11, 2024
Lyshafale91
AustraliaProbably needs a couple more pillows, but other that had a good sleep, bed was comfortable.
Stayed in January 2024
Reviewed: March 3, 2024
Evelyn
AustraliaLack of parking
Excellent setup
Stayed in February 2024
Reviewed: March 3, 2024
Hela
AustraliaEnjoyed the courtyard area and pool. Great place to sit with the group.
Stayed in February 2024
Reviewed: March 2, 2024
Wendy
AustraliaNil
Clean , location
Stayed in March 2024
Reviewed: February 17, 2024
Toa
New ZealandStayed 2 nights didn't get fresh towels We had late check out & the cleaner came to remind us & tell us she was waiting to clean our unit cos we were the last to check out
Easy booking process We were looking for accommodation & booked last minute Smooth after hours key pick up Awesome management Great service Nice & clean room and complex Great location, metro supermarket across the road Beach walking distance free parking Value for money Will definitely book here again!
Stayed in February 2024
Reviewed: February 16, 2024
Yoko
AustraliaBed mattress was soft for me.
Location
Stayed in February 2024
Reviewed: February 4, 2024
Jackie
AustraliaClise to beach, clean and friendly.
Stayed in February 2024
Reviewed: February 4, 2024
Evelyn
AustraliaLack of parking
The pool and rec area was great
Stayed in February 2024
Reviewed: January 30, 2024
Bev
AustraliaTiny shower/bathroom area.
Courteous, friendly, helpful staff!!! Great location and beautiful garden area.
Stayed in January 2024
Reviewed: January 23, 2024
Lorelle
AustraliaFloors were still wet from cleaning, which was a little dangerous.
Position excellent. Lovely outdoor area. Comfortable bed. Very clean & tidy even though renovations are not finished. Secure property.
Stayed in January 2024
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