Tv in room didn't work ,they brought another one up to our room and that didn't work either , so had a 13 year old whom couldn't watch anything but to just sit in room , not ideal no offer of upgrade or discount

Near public transport easy to get around

Stayed in February 2024

The kettle didn't work but staff replaced it on same day we notified them. The shower head kept falling down and even though they got someone in to look at it they were unable to fix it before we checked out. The pillows were too hard Check in wasn't as smooth as I thought it would be due to no staff on site because I arrived on a public holiday Apartment was in need of renovation

Spacious area

Stayed in January 2024

Elevator took forever - minor issue tho really!

Excellent location if visiting Barangaroo and darling harbour. Easy to get to and easy parking. Very clean and comfortable, basic serviced apartment style but that’s all we wanted. Nice and quiet also. Staff were very nice.

Stayed in February 2024

TV not working properly. Tried to contact reception around 7 pm, but no answer. All we got was a recorded message. Could not watch TV at all after that. Very frustrating. Told reception staff next morning when checking out, but they did not seem to care too much.

Location was very central. Price was comparable with other hotels.

Stayed in January 2024

The smell from the garbage shoot as our room was opposite and the door being kept open every time we got back to our room

Location

Stayed in February 2024

Blinds that didn’t block out the light/sun in the bedroom Very uncomfortable lounge No coffee making plunger or machine in the kitchen Bathroom a bit grotty

Location and convenience

Stayed in December 2023

Smell of the carpet in the hallways

Location and staff

Stayed in February 2024

Reception being closed, bad customer service from day before about getting access to room, also gap in blinds meant street lights came into room so not dark

Nice location

Stayed in February 2024

Nothing

All was good

Stayed in February 2024

The room was not in good repair. Tiles missing in the bathroom, towel rail badly repaired, gaps between flooring in the kitchen. Everything was functional but only just. Air con did waft cold air but not blow it, shower head runs water ok but rusted into position and not adjustable. The lift in the building is temperamental and twice took me to the basement instead of reception.

The location was perfect and my trip was easier because I could book a car spot on site. I felt safe as a solo traveller.

Stayed in February 2024

Because it is located right under an overpass, it was very noisy with traffic.

Looks a bit old and rundown outside, but the room was very nice, clean and comfortable.

Stayed in February 2024

Google maps made it harder to find than it needed to be

Awesome location and staff very friendly and helpful. Room was clean. Would stay again Bathroom was nice and clean and a good size. Very handy to walk to the city

Stayed in December 2023

Tired, rundown, basic cleanliness

Location and staff

Stayed in January 2024

The Balcony needed a good clean and maybe a table and chairs

Close to the Wynyard Station and walking distance to Barangaroo . Room was clean and comfortable.

Stayed in January 2024

The Shower very hard to get in and out for older traveler’s road noise

Location very good in size

Stayed in January 2024

I can’t think of anything in particular that we didn’t like except perhaps instructions on how to use the stove would have been helpful.

We loved the atmosphere and the attitude of the manager, Helen. We were made to feel very welcome from the moment we arrived. The room was exactly what we needed and were looking for as a retreat in the busy part of town. Everything was close by, trains at the doorstep, a great pub across the street with really good food and just a short walk to the water. We thoroughly enjoyed our stay and will be using Napoleon on Kent every time we come down to Sydney.

Stayed in January 2024

It’s right under a bridge and so you can feel when cars dtve by

It was in a location that made navigation around the city easy

Stayed in December 2023

Road noise

Good size room

Stayed in January 2024

Very dated room and furniture. Noise from road traffic and trains made it difficult to sleep at night

There wasn’t much to like about this place apart from the proximity to the waterfront

Stayed in January 2024

The floor could have been cleaner in the corners. FYI - This is a serviced apartment. As I stayed for less than 7 nights, no service was provided. If one needed a top-up on toilet paper, shampoo, etc., just ask at the desk. Additional towels may incur an additional charge. FYI - This is a 'partner' booking.com accommodation with the owner of that apartment in the building. It is up for auction in February 2024. FYI - A 10% VAT Charge was made for this booking which is also included in the daily rate. In fairness to Booking.com, I will make an enquiry about the charge.

LOCATION Transport - Close to Train and Light Rail Sightseeing - Close to Circular Quay for ferries on the harbour, Sydney Opera House, and Harbour Bridge. Light rail will quickly take you to the Town Hall, Queen Victoria Building, Sydney Tower, Westfield shopping in the CBD. A few more stops will take you to Chinatown in walking distance of Darling Harbour. Food - Many choices to grab a bite to restaurants within a short walking distance ROOM For being under a major highway, this room on the fourth floor was quiet, up from street traffic and as requested away from lifts. If someone wanted to make and serve meals in the room, everything one would need for most every dish is on hand. During my stay, Sydney recorded the most humid day on record and the air con worked very well to help me cool down. I can't comment on the quality of the free wi-fi as I used only my Australian mobile service provider.

Stayed in January 2024

Parking onsite is a little expensive, maybe a discount can be provided for one night stay.

Spacious room with balcony, gorgeous bathroom. Thank you for great service.

Stayed in January 2024

Quick check-in and great location

Stayed in January 2024

Room wasn't very clean, dust and rubbish under the bed and chairs. Dining chairs were very flimsy and screw fell out.

Proximity to event.

Stayed in December 2023

Smell and condition of the basement and hallway.

Staff were friendly and helpful. They allowed us to check into 1 of the rooms early so we could relax before our event.

Stayed in December 2023

Couch was uncomfortable and TV reception was dodgy, but we didn't travel to Sydney to watch TV so it wasn't a major issue. Would be helpful to have a lamp on the bedside table.

Location was excellent, apartment was clean and tidy, bed was big and comfortable. It was also surprisingly quiet, not much street noise and couldn't hear anything from neighbouring rooms.

Stayed in January 2024