20 Riverview Terrace, Hamilton, 4007 Brisbane, Australia
#104 of 145 hotels in Brisbane
Guests' ChoiceBased on 1502 hotel reviews
7.5Cleanliness
8.1
Comfort
8.1
Location
8.8
Facilities
7.5
Staff
8.8
Value for money
8.2
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 25, 2024
Jojo55
AustraliaNo bowls or cultery for simple breakfast. More power outlets or power board to use. Photos of rooms different to booking.com.
Convenience to airport & eateries. Clean & accomodating. Friendly shuttle run to airport.
Stayed in May 2024
Reviewed: May 25, 2024
Fleur
AustraliaClose to the airport. As only stayed for a night. Was fairly priced and easy to find. Comfortable and clean.
Stayed in April 2024
Reviewed: May 24, 2024
Kellie
AustraliaThe location to the airport was perfect for a late night flight arrival. The price was perfect for a late night arrival and early morning departure.
Stayed in April 2024
Reviewed: May 23, 2024
Stephanie
AustraliaAll was great
Everything
Stayed in May 2024
Reviewed: May 23, 2024
Gaylene
AustraliaNot enough hanging or storage in bathroom.
Room was clean and comfortable. Close to supermarkets, restaurants and transport. New bathroom.
Stayed in May 2024
Reviewed: May 18, 2024
Leith
AustraliaNot clear how to find the key. No staff on site. Had to phone a mobile number No window in the bedroom. Would have been good to know when booking. Very dark. Recent renovation to the bathroom and seemed unfinished. Bathroom window screen full of construction dust. Exposed pipes in the vanity area. Bleach smell in bed linen.
Nice sheets and pillows. Plenty of space. Quiet with door closed. Convenient location.
Stayed in May 2024
Reviewed: May 16, 2024
Victoria
AustraliaAirport shuttle time restrictions not helpful to our trip
Location and cost
Stayed in May 2024
Reviewed: May 14, 2024
Robert
Australianothing
easy access handy to where I was going.
Stayed in March 2024
Reviewed: May 13, 2024
Christopher
AustraliaGot in late Sunday night and didn’t see any one and didn’t see anyone in the morning was out at 7:30
Stayed in May 2024
Reviewed: May 12, 2024
Manuela
GermanyHad a room without a window. Was expecting that room looked like on pictures, but that was not the case for me
It was clean and host was avaliable for enquiries
Stayed in May 2024
Reviewed: May 12, 2024
Susanne
AustraliaNo working internet No staff on arrival at 5.30pm to discuss the booking - I had asked for a ground floor room, and couldn’t drag my suitcase upstairs
Newly renovated bathroom, attractive personal touches like decorative pillow cases
Stayed in May 2024
Reviewed: May 11, 2024
Mathieu
New CaledoniaMeet nobidy. Cannot get the airport shuttle
Stayed in May 2024
Reviewed: May 11, 2024
Vishay
IsraelWalls pretty thin
Easy to find, next to the river, not too fancy but exactly what you need for a night
Stayed in May 2024
Reviewed: May 7, 2024
Dianne
AustraliaClose to the Hamilton area, city cat and restaurants. Basic room and facilities
Stayed in April 2024
Reviewed: May 6, 2024
Margaret
AustraliaBathroom needs more hooks or shelves.
Bath has been renovated.
Stayed in May 2024
Reviewed: May 6, 2024
Josephine
AustraliaThe decor/pictures on the wall, which, in our opinion, were unusual for a motel room. There were smoking facilities at the motel which resulted in a background smell of smoke around the building which was off putting.
We had a one night stay with the room being comfortable although the airconditioner was dated where slats had fallen off and the temperature couldn't be adjusted. The decor pictures on the wall were unusual, to say the least, creating a questioning as to why they were there. The room and bathroom was clean, which looked like it had recently been updated. The bed was comfortable and the in-room facilities, i.e. microwave, tea/coffee making facilities were appreciated. Our room was upstairs, so taking our luggage was somewhat awkward, although the friendly staff member helped us with that. The staff was welcoming and helpful, but we found it unusual that there were smoking facilities at the motel.
Stayed in April 2024
Reviewed: May 6, 2024
Ayako
EgyptTaxi gonna be the only direct way from the airport. Would be definitely helpful to pick up, as the same to take us
Good access for both bus and ferry. Easy access to shopping and restaurant
Stayed in May 2024
Reviewed: May 5, 2024
Anthony
AustraliaOutside appearance old and a bit run down, workers renovating outside our room before we checked out in the morning.
Bed was quite comfortable and the bathroom had been renovated
Stayed in April 2024
Reviewed: May 5, 2024
Monique
New ZealandNoisy (road noise & people coming/going all night), & quite dated (shower looked like it had recently been upgraded in our room though), have to carry bags upstairs if you’re on the top level, door was very hard to open to our room. Hardly any windows for fresh air to come in.
Was good for a 1 night stay to catch the tangalooma ferry the next day. Staff were friendly. Good shower pressure & clean
Stayed in May 2024
Reviewed: May 4, 2024
Julie
AustraliaNo wine glasses
Excellent
Stayed in April 2024
Reviewed: May 1, 2024
John
AustraliaAlways the price... I am a stickler for lower prices, but it is what it is, I guess... It was close enough to the city and airport to claim an airport hotel
Just a basic room with 2 beds...1 queen and one single with TV fridge air con etc...the usual you would expect could have been a few more biscuits and coffee...
Stayed in April 2024
Reviewed: April 30, 2024
Reid
New ZealandHad a toaster but no plates or knives to spread butter and jam.
Shuttle back to airport Close to a few restaurants
Stayed in April 2024
Reviewed: April 29, 2024
Terry
AustraliaHonest, clean, and comfortable.
Stayed in April 2024
Reviewed: April 29, 2024
Jennifer
AustraliaLocation and price was perfect for our overnight in Brisbane.
Stayed in April 2024
Nelson, New Zealand
Coboconk, Canada
Saratov, Russia
Zermatt, Switzerland
Santa Giustina, Italy
Valencia, Spain
Rome, Italy
Madrid, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content