Reviews of Surfers Beach Resort One This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
199-201 Surf Parade, Surfers' Paradise, 4217 Gold Coast, Australia
#68 of 897 vacation rentals in Gold Coast
Guests' ChoiceReview Score
Based on 136 hotel reviews
8.9Score breakdown
-
Cleanliness
9.1
-
Comfort
8.9
-
Location
9.2
-
Facilities
8.8
-
Staff
9.6
-
Value for money
9.1
-
Free WiFi
8.3
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: May 6, 2024
Domenic
Australia1 review9.0“Exceptional value and grest location, close to the sea..”- • Leisure trip
- • Family with young children
- • One-Bedroom Refurbished Apartment - Air Conditioned
- • Stayed 14 nights
- • Submitted from a mobile device
The location was excellent and quiet ..The apartment was clean and had all that you needed ...I would definitely stay here again .Special mention to Phillip, the manager , who was helpful ..I asked for red wine glasses and sure thing it was delivered promptly..I also asked for a hair dryer . Because there wasnt one in the room . ..And a new hair dryer in packet was in the room , next morning ....prompt service to satisfy the guest ..impressive .. .
Stayed in May 2024
-
Reviewed: May 6, 2024
Sarah
Australia5 Reviews10“Perfect Stay”- • Solo traveler
- • One-Bedroom Apartment - Air Conditioned
- • Stayed 7 nights
- • Submitted from a mobile device
There was nothing I didnt like.
Everything. It was perfect and had everything i needed.
Stayed in May 2024
-
Reviewed: April 25, 2024
Daniel
Australia29 Reviews1 helpful vote9.0“Great value, easy to access, multiple facilities, as described! I’d stay again.”- • Leisure trip
- • Family with young children
- • One-Bedroom Refurbished Apartment - Air Conditioned
- • Stayed 8 nights
- • Submitted from a mobile device
The apartment had everything you need in a house, we felt like home on holidays. The extra is closeness to the beach and main attractions.
Stayed in April 2024
-
Reviewed: April 13, 2024
Robinson
Australia2 Reviews8.0“Had a great stay at Surfers Beach Resort One”- • Business trip
- • Solo traveler
- • One-Bedroom Refurbished Apartment - Air Conditioned
- • Stayed 2 nights
- • Submitted from a mobile device
There was nothing about the unit I didn't like. My only dislike was the complex itself. It needs some maintenace and the stairs and hallway up to the apartment was smelly.
It is a lovely little unit. Very clean and comfortable. Phillip is a great host and dealt with my queries very quickly.
Stayed in April 2024
-
Reviewed: April 5, 2024
Renee
Australia1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment with Two Balconies
- • Stayed 7 nights
- • Submitted from a mobile device
Great location, facility was great.
Stayed in April 2024
-
Reviewed: March 16, 2024
Smith-wragg
New Zealand3 Reviews10“Great family holiday”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment with Two Balconies
- • Stayed 8 nights
- • Submitted from a mobile device
I have no dislikes.
It was perfect for a family holiday. My kids loved the pool area.
Stayed in March 2024
-
Reviewed: March 14, 2024
Jakki-lee
Australia33 Reviews10“Convenient quiet gem”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment - Air Conditioned
- • Stayed 7 nights
- • Submitted from a mobile device
Mattress was as hard as a brick.
The location was perfect nice and quiet. offsite manager was amazing. Pool was lovely parking was free. Bbq area was nice.
Stayed in March 2024
-
Reviewed: March 1, 2024
Jamie
United Kingdom10 Reviews9.0“Great location, quiet area, near to beaches”- • Leisure trip
- • Solo traveler
- • One-Bedroom Apartment - Air Conditioned
- • Stayed 7 nights
Apartment was in an ideal location only 30 mins walk to surfers paradise one way and broadbeach the other way. Or a 10 min bus journey which you could catch from the end of the street. Had all the amenities for a week stay - cooker, stovetop, washing machine/dryer with complimentary washing powder etc. Aircon worked fine in the room. Even had kookaburras come to visit on the balcony some days! Would stay her again if I am in Gold Coast
Stayed in February 2024
-
Reviewed: February 24, 2024
Kateřina
Australia43 Reviews5 helpful votes10Exceptional- • Leisure trip
- • Couple
- • One-Bedroom Refurbished Apartment - Air Conditioned
- • Stayed 4 nights
- • Submitted from a mobile device
Good Wi-Fi Washing machine in Apartment Free parking in garage Good location for beach and public transport
Stayed in February 2024
-
Reviewed: February 20, 2024
Esther
Netherlands63 Reviews6 helpful votes10Exceptional- • Leisure trip
- • Couple
- • One-Bedroom Refurbished Apartment - Air Conditioned
- • Stayed 4 nights
- • Submitted from a mobile device
Our apartment was great. Roomy and clean. The bed was good, shower as well. The kitchen had all that we needed to cook our meals. Also has a washing machine. Just a short 3 minute walk to the beach. Which was nice and not busy with life patrol. Communication with Philip was quick and easy. Was nice meeting you just before we left Philip. Thanks for letting us enjoy your apartment.
Stayed in February 2024
-
Reviewed: February 8, 2024
Shane
Australia6 Reviews2 helpful votes10“👌”- • Business trip
- • Solo traveler
- • One-Bedroom Apartment - Air Conditioned
- • Stayed 15 nights
- • Submitted from a mobile device
N/A It was perfect for what I needed
Phillip was a great host. Great communication and just a nice guy to chat too.
Stayed in February 2024
-
Reviewed: January 28, 2024
Jane
Australia5 Reviews9.0“The unit was my sanctuary so lovely to come home to after a hard day of being a tourist!!”- • Leisure trip
- • Solo traveler
- • One-Bedroom Apartment - Air Conditioned
- • Stayed 7 nights
- • Submitted from a mobile device
Construction next door
Great position Lovely pool Unit had everything you need
Stayed in January 2024
-
Reviewed: January 25, 2024
Rebecca
New Zealand41 Reviews1 helpful vote8.0“Ideal for a couple”- • Leisure trip
- • Couple
- • One-Bedroom Refurbished Apartment - Air Conditioned
- • Stayed 10 nights
- • Submitted from a mobile device
Limited kitchen equipment, broken freezer baskets didn’t slide in and out well, we were supplied clean towels mid stay but no sheet change for a 10 day stay, couch was very dirty and needs a clean, vacuum cleaner was full and jammed in head needed cleaning, mosquitos if you leave screens open but screens work well and a candle was supplied to deter
Nice trees and shade away from the sun we stayed in unit 12 on the first floor, apartment was modern and renovated, good tv, wifi was fast, laundry in room very helpful, pool was small but good as no one was ever using it, air con worked good and fan in bedroom, location easy mid way between surfers and Broadbeach and a block to the beach
Stayed in January 2024
-
Reviewed: December 26, 2023
Steven
New Zealand17 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment - Air Conditioned
- • Stayed 4 nights
- • Submitted from a mobile device
Great location and management
Stayed in November 2023
-
Reviewed: December 24, 2023
Romy
Netherlands3 Reviews9.0“Comfortable stay with lots of great activities in the neighbourhood.”- • Leisure trip
- • Couple
- • One-Bedroom Apartment - Air Conditioned
- • Stayed 8 nights
- • Submitted from a mobile device
Amazing location, great accomodation. Comfortable bed, most important facilities were absolutely there! Manager Philip has been great, too. Thanks for the stay!
Stayed in December 2023
-
Reviewed: November 20, 2023
Matthew
Australia16 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • One-Bedroom Refurbished Apartment - Air Conditioned
- • Stayed 4 nights
- • Submitted from a mobile device
next to construction site very noisy and bed was a bit uncomfortable
very spacious easy check in and clean
Stayed in November 2023
-
Reviewed: October 29, 2023
Fitzgerald
New Zealand3 Reviews8.0“You need to know.”- • Leisure trip
- • Family with young children
- • One-Bedroom Refurbished Apartment - Air Conditioned
- • Stayed 9 nights
- • Submitted from a mobile device
We didn't like not having a comfortable couch or recliners in the lounge. Also could've done with decent outdoor seats on the patio, we couldn't relax out there at all. We can say that the noise from the construction site next door was bearable and no worries from us there. The shower head kept falling off its holder. The heat pump did not throw out any heat, we did have a couple of much cooler days so would've been good had it been working.
Yes, we did enjoy our stay. Good location, roomy. Pool was great, clean as was the entranceway and walkway to apartments. I couldn't find the recycling bins!
Stayed in October 2023
-
Reviewed: October 16, 2023
Simon
Australia2 Reviews10“Really nice stay”- • Leisure trip
- • Solo traveler
- • One-Bedroom Apartment - Air Conditioned
- • Stayed 3 nights
- • Submitted from a mobile device
Clean, close to the beach and easy check in and out
Stayed in September 2023
-
Reviewed: October 7, 2023
Quin
Australia2 Reviews10“Amazing! 😊”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment - Air Conditioned
- • Stayed 5 nights
- • Submitted from a mobile device
Everything was amazing! So close to suffers and pac fair!
Stayed in October 2023
-
Reviewed: October 5, 2023
Karen
Australia25 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment with Two Balconies
- • Stayed 8 nights
- • Submitted from a mobile device
Builders next door were a bit noisy but got used to it.. nothing else we were very happy
Close to beach, 2 bedrooms one upstairs one downstairs for privacy, nice view in the evening from balcony
Stayed in October 2023
-
Reviewed: September 18, 2023
Griffin
Australia1 review10Exceptional- • Leisure trip
- • Couple
- • One-Bedroom Refurbished Apartment - Air Conditioned
- • Stayed 3 nights
- • Submitted from a mobile device
Leaving
Great location, value for money. Easy entry and secure parking.
Stayed in September 2023
-
Reviewed: September 12, 2023
Wendy
New Zealand4 Reviews9.0“Excellent and would recommend”- • Leisure trip
- • Couple
- • One-Bedroom Apartment - Air Conditioned
- • Stayed 10 nights
Unfortunately there was a building site beside the resort and our room was quite close. We understand Management had no control over this. Fortunately we weren't in our apartment during the day and by the time we arrived home the builders had finished for the day.
The location was fantastic and within walking distance to most places we wanted to go to. The Apartment had ample room and was completely comfortable for our stay. The G-Link was just around the corner and a great Deli was 2 blocks away. The main purpose of our visit was to go to the World Bowls and the Broadbeach Bowling Club was just 2 blocks away.
Stayed in September 2023
-
Reviewed: July 30, 2023
Leo
Australia12 Reviews10“Comfy and cosy stay with all the benefits of home.”- • Leisure trip
- • Couple
- • One-Bedroom Refurbished Apartment - Air Conditioned
- • Stayed 7 nights
- • Submitted from a mobile device
No blackout curtains in the living room area so not a lot of privacy at night, as you could easily see inside if lights were on. Shower head was a little loose, but nothing serious. Overall no significant complaints.
Great location, friendly staff and reasonable price. Stayed in one of their refurbished rooms and absolutely loved it. Fully fitted and functional, more than satisfied with our stay. Will be coming back again in the future.
Stayed in July 2023
-
Reviewed: July 22, 2023
Natalie
Australia2 Reviews1 helpful vote10“Just perfect. Was like a home away from home!”- • Leisure trip
- • Solo traveler
- • One-Bedroom Refurbished Apartment - Air Conditioned
- • Stayed 8 nights
- • Submitted from a mobile device
I just struggled with the stairs with carrying my bag and groceries up.
The Property Manager Paul and his wife made me feel so welcome. It was like staying with family with how welcoming and helpful they were! So appreciative!
Stayed in July 2023
Guests also reviewed these properties:
-
Araamda Inn - AlbanyAlbany, USA
-
Decameron Isla Palma - All InclusiveIsla Mucura, Colombia
-
Casa RómuloDuruelo de la Sierra, Spain
-
La Casa di Donn'AmeliaVietri sul Mare, Italy
-
Leonidas ApartmentsNea Peramos, Greece
-
Almaty City Centre HostelAlmaty, Kazakhstan
-
Bed & Breakfast MadeleineLisse, Netherlands
-
Ashan's Cozy ApartmentsColombo, Sri Lanka
