73 Nebo Road, 4740 Mackay, Australia
#29 of 64 hotels in Mackay
Guests' ChoiceBased on 1452 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.7
Facilities
8.2
Staff
8.9
Value for money
8.6
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 20, 2024
Madonna
AustraliaN/A
Clean, family friendly & good value for money
Stayed in March 2024
Reviewed: April 11, 2024
Kelvin
AustraliaI stay there every time we travel South,
Stayed in April 2024
Reviewed: April 4, 2024
Meryle
AustraliaBathroom had mould and had to wash dishes in bathroom sink.
Very good
Stayed in March 2024
Reviewed: April 3, 2024
Sharlene
AustraliaLarge room very spacious friendly staff. Nice breakfast
Stayed in March 2024
Reviewed: March 30, 2024
George
AustraliaRooms are starting to need a refresh but are clean and in good condition
Room was good, continental breakfast was easy
Stayed in March 2024
Reviewed: March 26, 2024
Robert
AustraliaGreat owners
Stayed in March 2024
Reviewed: March 20, 2024
Joseph
AustraliaNoisy location
Very nice staff
Stayed in March 2024
Reviewed: March 20, 2024
Bernie
AustraliaThe lighting in the room is very dull. Trying to read at night is difficult. In the particular room we had at this visit the light over the mirror in room (not bathroom) was not working.Also bedside lamp had no bulb. The bed is on wheels and was rolling around everytime we moved.
We like the whole package: location, rate, always friendly staff, room size etc.
Stayed in March 2024
Reviewed: March 20, 2024
82marc
AustraliaNothing if anything the bed was on the hard side
Cheap clean and free continental breakfast
Stayed in March 2024
Reviewed: March 14, 2024
Lolofa
AustraliaFront office staff member was really lovely and welcoming
Stayed in March 2024
Reviewed: March 11, 2024
Matthew
AustraliaLocation
Stayed in March 2024
Reviewed: February 29, 2024
Jeff
AustraliaN/ a
Convenience
Stayed in February 2024
Reviewed: February 23, 2024
Kellie
AustraliaThe smoking area had a family of bird who attacked people
The helpful staff - our tv would connect to wifi staff attended straight way to help resolve the problem
Stayed in February 2024
Reviewed: January 29, 2024
Ann
AustraliaLocation is close to a sports club for food and drinks
Stayed in January 2024
Reviewed: January 16, 2024
Louise
AustraliaStairs.
Large enough for entire family. Had everything we needed.
Stayed in December 2023
Reviewed: January 13, 2024
Robyn
AustraliaBlanket from cupboard smelled pretty musty, a few ants in room. Only one pillow each on beds, many people sleep with two.
Comfortable for a night after a day driving. Beds comfortable, microwave handy. Basic breakfast included in price was convenient for an early start.
Stayed in January 2024
Reviewed: January 8, 2024
Sharon
Australiabreakfast very good
Stayed in January 2024
Reviewed: January 5, 2024
Ann
AustraliaLocation and proximity to nearby club for meals was great
Stayed in December 2023
Reviewed: January 2, 2024
Frances
AustraliaLots of leaves in the courtyard, the carpet could have been a little cleaner
Position of rooms, forfilled our request for accessible room for a disability person
Stayed in December 2023
Reviewed: December 18, 2023
Wendy
AustraliaPeople next door were very noisy
Comfortable room good location
Stayed in December 2023
Reviewed: December 12, 2023
Peter
AustraliaRoom was very spacious.
Stayed in December 2023
Reviewed: December 10, 2023
Natasha
AustraliaCould do with updating the rooms. Tiny shower
Breakfast was included room was clean
Stayed in November 2023
Reviewed: November 6, 2023
Steffanie
New ZealandThe wifi was patchy and slow which was really inconvenient. The breakfast wasn’t available until after 8am and was weekdays only so I wasn’t actually able to access this as I was staying for work and had to leave at 7.30am. To be fair I didn’t ask for any alternative arrangement. The pool was small and on the side of the road, so much less appealing than in the photos.
Great location for access to the hospital. Lots of parking space. Great price point. Very good staff communication and they were really accommodating for a late check in Decor a bit dated but functional. Facilities clean.
Stayed in November 2023
Reviewed: October 28, 2023
Naomi
AustraliaKey and Room was ready for when we arrived. Location was perfect.
Stayed in October 2023
Amsterdam, Netherlands
Aix-en-Provence, France
Honolulu, USA
Kerrville, USA
Armação de Pêra, Portugal
Florence, Italy
Kandy, Sri Lanka
Palolem, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content